Articles by Kevin W. Grossman

12 Tips for Purchasing HR Tech Wisely, Part 2

My previous post was devoted to the first six of my 12 HR tech-buying guidelines. In this post I share the remaining six … but not before I take a moment to marvel at the juggernaut the HR tech marketplace has become. First of all, it’s ginormous: Bersin by Deloitte has estimated the HR technology […]

12 Tips for Purchasing HR Tech Wisely, Part 1

Company size and industry are the two biggest influences on the technology that HR buyers select for their companies, when they buy it, how they buy it and how often they replace it. What’s different from company to company is the complexity of the workforce and the industry layers on the other side of that. […]

Why You Should Adopt the Golden Rule of Talent Acquisition and Candidate Experience

“Approach talent acquisition as you do every important relationship—with compassion, transparency and open communication—and treat candidates the way you’d want your mother treated if she were interviewing.” That’s West Monroe Partners’ Golden Rule of talent acquisition, which Adela Schoolderman shared with attendees of a recent Talent Board webinar. Schoolderman is Talent Acquisition Manager and Diversity […]

How to Transform Recruiters Into Trusted Advisors

What are the symptoms of an ailing candidate experience? For New York-Presbyterian Hospital, the first major symptom was a rising candidate dropout rate in its online application process. When roughly 60% of candidates dropped out of the process when asked to complete an online assessment, David Crawford, Vice President of Talent Acquisition, knew it was […]

How Measuring Your Candidate Experience Can Pay Off

Exactly what is the business impact of a poor candidate experience? According to the latest global Talent Board research, 41% of your candidates will take their allegiance, product purchases and brand relationships elsewhere because of it. They won’t apply again, they won’t refer others and they won’t buy your stuff. That could equate to millions […]

Recruiting Efficiency Can and Does Improve Candidate Experience

Recruiting is made up of a million different moving pieces. Literally. And they’re not linear either; they constantly loop back and in on themselves. Some of them help with talent attraction. Some do the heavy lifting of recruitment itself. And others help us with the final stages of the hiring process. These pieces don’t have […]

The Business Impact of Candidate Experience

Here’s what crystal clear in business today: poor customer service impacts customer retention, referrals and potential new business. Social media has given consumers an open forum to share both good and bad product and service experiences to all who will listen. How many of you have used social media to get some customer service action […]

#TChat Preview: How to Manage Through Influence

The TalentCulture #TChat Show is back live on Wednesday, February 3, 2016, from 1-2 pm ET (10-11 am PT). Last week we talked about how HR leaders achieve talent brand dominance; this week we’re going to talk about how to manage through influence. Organizations are becoming more matrixed and less hierarchical every day. Command-and-control corporate […]

TalentCulture's #TChat: The Evolution Of A Successful Chat

TalentCulture and #TChat. The evolution of a successful Twitter chat… Meghan M. Biro and I have done something amazing here, something we are so very proud of. We started over five years ago in November of 2010. With only Meghan’s TalentCulture site and its early followers and readers, a handful of early-adopter Twitter friends and […]

This Sink Or Swim Social Recruiting Reality Check

What a difference six years makes. Or doesn’t make. At least when we’re swimming in the parallel pools of social marketing and social recruiting. When you dive into those social pools with me, you’ll find that way back in the latter half of 2009 there were about six million monthly Twitter users. Back then I […]

#TChat Preview: Looking Back on Some Favorite Chats

The TalentCulture #TChat Show is back live on Wednesday, December 9, 2015, from 1-2 pm ET (10-11 am PT). Last week we talked about how social recruiting makes the talent business case, and this week we’re going to share a few of our favorite #TChat shows from 2015! No, we’re not doing a production of […]

Make Your Own Blended Worlds of Work

The three of us have lived and breathed on all three worlds. We’ve been full-time employees, we’ve been independent contractors, and we’ve been entrepreneurs – all in varying capacities and with varying success. And sometimes we’ve been on two or even all three at once. Because of this, we of course agreed that the way […]

#TChat Preview: How Wellness Programs Improve Employee Performance

The TalentCulture #TChat Show is back live on Wednesday, November 18, 2015, from 1-2 pm ET (10-11 am PT). Last week we talked about the blended workforce and its benefits and challenges. This week we’ll be talking about wellness programs; how they improve employee performance and the importance of leadership buy-in for employee participation. According […]

Recruit and Hire with the Real Atmospherians

“Some world views are spacious, and some are merely spaced.” —Rush, Grand Designs   Scene 1: Pacific Avenue was closed for Halloween. Throngs of families dressed up for the holiday, passed one another while children chased each other in circles, their bags of candy swinging round and round. As we trick-or-treated from merchant to merchant, homeless […]

#TChat Preview: How to Make Meetings Worth Everyone’s Time

Last week the TalentCulture team talked about how hiring managers can reduce the cost of hiring and this week we’re discussing how to make meetings worth everyone’s time with Dick and Emily Axelrod, founders of The Axelrod Group, Inc., a consulting firm that pioneered the use of employee involvement to effect large-scale organizational change. Too many of […]

Selling the Recruiting Process Isn’t a Gamble

“Wheel goes round, landing on a twist of faith Taking your chances you’ll have the right answers When the final judgment begins Wheel goes round, landing on a leap of fate Life redirected in ways unexpected Sometimes the odd number wins The way the big wheel spins…” —Rush, The Big Wheel   Step right up […]