Think like a scientist: Do a test. Record your next video meeting of three or more people. Afterward, transcribe the recording. Then, with a printed copy of the transcript in hand, watch the recording. As you do, add notes to the transcript of who said each line. And—this is essential—note the non-verbal cues you observe. […]
About Betty Johnson
Dr. Betty Johnson has 30 years’ leadership and change consulting experience. The firm she founded, Bridging the Difference LLC, serves clients that include private, public, and non-profit leaders and their teams. As president of the firm, Betty helps leaders recognize the behavior-goal misalignments that impede their success and shows them how to bridge the difference to get extraordinary results. Her company’s proprietary methods are grounded in scientific research, and all demonstrate measurable results. Making Virtual Work is her first book.