Courtney Townsend, Chief People Officer at Duck Creek Technologies Courtney Townsend is responsible for developing and executing Duck Creek’s overall human resources strategy and plan, including culture development, inclusion and diversity, succession planning, talent management, change management, and organizational and performance management. With more than 15 years in human resources, Townsend has extensive knowledge of the field and brings many strengths to Duck Creek Technologies, including strategic planning, organizational design, culture development, and internal and external engagement. Most recently, she served as Chief Human Resources Officer at Stats Perform, a sports technology company, where she managed overall leadership and direction for their global human resources function and served as a trusted advisor and coach to the CEO and executive leadership team. Prior to that, Townsend held key positions supporting human resources objectives at Wolters Kluwer, a global provider of professional information, software solutions, and services for a variety of sectors. Townsend is a graduate of Michigan State University, where she earned a Bachelor of Arts degree in business with a focus on human resource management.