Why all of the confusion about what is assertive behavior versus aggressive behavior? Please allow me to share my thoughts, observations and research: Assertive behavior includes diplomacy – aggressive behavior can’t be bothered with niceties Assertive behavior utilizes direct communication “with” tact – aggressive behavior is also direct minus the tact (if your feelings get hurt, that’s your problem) Assertive behavior has respect at the very core of all communication – aggressive behavior has ego at the very core of well…everything Assertive behavior is focused with a high listening acuity – aggressive behavior interrupts more than listens Assertive behavior is collaborative,