Why all of the confusion about what is assertive behavior versus aggressive behavior? Please allow me to share my thoughts, observations and research: Assertive behavior includes diplomacy – aggressive behavior can’t be bothered with niceties Assertive behavior utilizes direct communication “with” tact – aggressive behavior is also direct minus the tact (if your feelings get […]
About Deborah Thomas-Nininger
Deborah Thomas-Nininger is the founder of DTN Productions International-Hallmark of Etiquette, a training company that provides training on all areas of international and domestic protocol specializing in "Reputation Management” and communication strategies. She brings to you over twenty years of business etiquette, communication and self-presentation expertise, rooted in behavioral science and successful human interaction.
Articles by Deborah Thomas-Nininger
People are often surprised by what they hear that has been said behind their backs….! I emphasize as part of my Reputation Management theme, the better one manages his or her reputation, the less likely such surprises will occur. So what comprises a reputation? I stress it is so much more than one’s professional expertise […]