Stay up-to-date with HR, tech and the future of work. Get our weekly newsletter!

Search
Deborah Thomas-Nininger

Deborah Thomas-Nininger

Deborah Thomas-Nininger is the founder of DTN Productions International-Hallmark of Etiquette, a training company that provides training on all areas of international and domestic protocol specializing in "Reputation Management” and communication strategies. She brings to you over twenty years of business etiquette, communication and self-presentation expertise, rooted in behavioral science and successful human interaction.
Deborah Thomas-Nininger

Deborah Thomas-Nininger

Deborah Thomas-Nininger is the founder of DTN Productions International-Hallmark of Etiquette, a training company that provides training on all areas of international and domestic protocol specializing in "Reputation Management” and communication strategies. She brings to you over twenty years of business etiquette, communication and self-presentation expertise, rooted in behavioral science and successful human interaction.

Assertive = Good, Aggressive = Bad

Why all of the confusion about what is assertive behavior versus aggressive behavior? Please allow me to share my thoughts, observations and research: Assertive behavior includes diplomacy – aggressive behavior can’t be bothered with niceties Assertive behavior utilizes direct communication “with” tact – aggressive behavior is also direct minus the tact (if your feelings get hurt, that’s your problem) Assertive behavior has respect at the very core of all communication – aggressive behavior has ego at the very core of well…everything Assertive behavior is focused with a high listening acuity – aggressive behavior interrupts more than listens Assertive behavior is collaborative,

Read More »

Reputation Management — Building Your Brand!

People are often surprised by what they hear that has been said behind their backs….! I emphasize as part of my Reputation Management theme, the better one manages his or her reputation, the less likely such surprises will occur. So what comprises a reputation? I stress it is so much more than one’s professional expertise and academic accomplishments. It includes attitude, approachability, verbal presence, sense of style, reliability, attention to detail, kindness, flexibility, global awareness, business etiquette usage, ability to mix and mingle, etc. We admire those who always seem to know what to say and how to say it and

Read More »

Subscribing to Ho-Hum Newsletters? We have the fix!

Join our 500K+ community members, social followers, website visitors, and subscribers who receive our FREE newsletter packed with all the latest news and insights happening in the world of work, seamlessly delivered to your inbox.
Skip to content