TCO: The Hidden Costs of HR Technology
Over the past year, the pandemic forced most organizations to re-evaluate their HR technology to better support their workforce in a new work environment. It’s easy to see how these solutions impact expenses, regardless of whether your organization has grown or downsized and whether you’ve implemented one, two, or more new technologies. But upon further examination, you may find additional costs that you don’t see on a balance sheet. These downstream costs come in the form of voluntary turnover, disengaged employees, and a poor employee experience caused by disjointed systems. All of these add to the Total Cost of Ownership (TCO)