Technology is intended to make employees feel more connected and productive in their organizations. So why do so many employees feel distanced from their teams and distracted from the goals of the organization? Is the technology that is supposed to bring us closer together and make us more collaborative inadvertently alienating the people you depend on to make your business thrive? Virtually any organization is susceptible to this phenomenon, but 24/7 operations — in industries like manufacturing and healthcare — represent a particularly challenging environment. Communication style and timeliness can vary widely from shift to shift, and access to technology often