These are exciting times for anyone involved in employee learning. As generative AI becomes mainstream, the learning content authoring possibilities seem endless. However, cool content tools don’t guarantee successful learning outcomes. So, what should organizations keep in mind, going forward? Before we look to the future, let’s briefly rewind… Do you remember Eliza – one of the very first chatbots? I vividly remember interacting with her on my Dad’s computer when I was a girl in the late 1970s. That’s when my Dad started working as a computer programmer, so I was regularly exposed to software programming and early digital games