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Picture of John Mattox, II, Ph.D.

John Mattox, II, Ph.D.

John R. Mattox, II, Ph.D. is the Head of Talent Research for Explorance, where he serves clients by developing measurement strategies and implementing Metrics That Matter to demonstrate the value of the learning function to the business. He also investigates industry trends, analyzes data, and brings insights to the learning and HR communities through conferences, social media, books, and articles.
Picture of John Mattox, II, Ph.D.

John Mattox, II, Ph.D.

John R. Mattox, II, Ph.D. is the Head of Talent Research for Explorance, where he serves clients by developing measurement strategies and implementing Metrics That Matter to demonstrate the value of the learning function to the business. He also investigates industry trends, analyzes data, and brings insights to the learning and HR communities through conferences, social media, books, and articles.
Continuous Listening: Moving Beyond Standard Practices

Continuous Listening: Moving Beyond Standard Practices

The second in a two-piece series on Continuous Listening.  In Part One of my series on Continuous Listening, I looked at the flaws of taking a one-size-fits-all approach when it comes to an employee’s development. Continuous Listening and asking the right questions can play a key role in recognizing milestones along each employee’s individual journey, and evaluating their engagement.  The second part of this series looks at how to move beyond standard practices in order to craft engaging, long-term, and productive employee journeys and ultimately business success for all — and use the Continuous Listening strategy to tackle the challenges now

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Continuous Listening: How to Strengthen Employee Communication

This is the first in a two-piece guest series on Continuous Listening.  Human Resources departments own many responsibilities that directly contribute to the overall success of a company. According to Sari Levine Wilde, managing vice president of Gartner, “The businesses that are successful today and in the future, will be those that win when it comes to talent…This means helping employees build critical skills and developing employees into leaders.”  One of the burning questions today is how we can achieve that mission.  Howard Moskowitz, a psychologist in the field of psycho-physics and a renowned market researcher, was hired by PepsiCo to

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