The second in a two-piece series on Continuous Listening. In Part One of my series on Continuous Listening, I looked at the flaws of taking a...
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John R. Mattox, II, Ph.D. is the Head of Talent Research for Explorance, where he serves clients by developing measurement strategies and implementing Metrics That Matter to demonstrate the value of the learning function to the business. He also investigates industry trends, analyzes data, and brings insights to the learning and HR communities through conferences, social media, books, and articles.
This is the first in a two-piece guest series on Continuous Listening. Human Resources departments own many responsibilities that directly...
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