What Happens When No One Is Replaceable?
Treating employees as faceless cogs can be toxic to workplace culture and hazardous to quality control, but the opposite approach takes special finesse and skill. If you’re like me, you’ve probably heard many variations of it throughout your work career: “Everyone is replaceable.” In practice, it sounds like this… “If you don’t want to do the job, there are hundreds—maybe thousands!—of people who are desperate for work and we’ll go find them.” “If you can’t do the job, there are tons of applicants out there that have your identical skills and we can bring them in to do it instead.” “If