Artificial intelligence is transforming how organizations collect, interpret, and act on workforce data. Predictive attrition models, sentiment dashboards, and text analytics promise clarity at scale. Yet across my experiences in India, Asia-Pacific, and global markets, one insight has remained unwavering: human-centered listening is irreplaceable. Algorithms can signal trends, but they cannot capture context, intention, or trust — the lifeblood of engagement. Engagement surveys are not just operational instruments; they are strategic sensors. They reveal the subtle currents of culture, morale, and psychological safety that underpin organizational performance. In an age of AI, they remain a cornerstone of human insight and decision-making.