“When I care about someone, I’m going to be tough on them, and kind to them.” Joe Dicianno, Director of Organizational Development and Talent Management at UPMC, uses that idea to describe how he thinks about leadership. For him, performance and relationship are not in tension. They are connected. The expectation is clear. The support is real. And both show up in the same conversation. Christa Gochenaur, Managing Director of HR at Simplex Trading, sees the same dynamic from another angle. “If you don’t have a strong relationship with your manager,” she said, “it can be difficult to establish and maintain