Who doesn’t want to be thanked for their loyalty or a job well done? Who doesn’t want a metaphorical pat on the back for going above-and-beyond? Everyone values a genuine thank you! But engagement and appreciation efforts – workplace gratitude – should be sincere and consistent across an organization. Building a workplace culture of gratitude is especially relevant now because of what we are seeing as a result of the pandemic. We are witnessing increased worker stress, loneliness, anxiety and depression; concern about the future and the pressure of juggling family and work commitments. The impact is undeniable. In fact, new