Mark is a Senior Consultant within Hay Group Insight, Hay Group’s employee and customer research division, where he works closely with clients in all aspects of survey projects, from initial planning and design through the effective use and communication of survey results. His particular areas of focus include linking survey data to business performance measures and using survey results to guide organizational change. Mark also plays a leading role in directing Hay Group’s annual research with Fortune magazine to identify the World’s Most Admired Companies and uncover the business practices that make these companies highly regarded and highly successful. Mark’s clients have included the American College of Healthcare Executives, CalPERS, Corn Products International, Kos Pharmaceuticals, Pfizer, and Qualcomm, among others. Mark is co-author of the book, “The Enemy of Engagement: Put an End to Workplace Frustration – and Get the Most from Your Employees”.

Connect with Mark through Twitter https://Twitter.com/markroyalHG, or LinkedIn www.linkedin.com/in/markroyal/