If you’ve read various leadership forums, you’re probably familiar with the concept of control versus influence. Controlling and authoritative personalities in management motivate employees to act, but it’s usually out of fear or requirement — neither of which produce a sense of commitment to an organization. When it comes to managing an employee’s psychological attachment and involvement in a company, it’s best to realize that “controlling” is impossible in this situation because we are dealing with attachment on a psychological level. If managers could control thoughts, we’d belong in a science fiction film. Instead, the way managers communicate and act trigger