In the early days of my career as a manager at a product development company, I got a Slack message from my boss: “Did you read the latest Glassdoor review about the culture here!? This isn’t good!” I was taken by complete surprise. Anecdotal evidence showed that employees had embraced the changes I initiated and loved the company’s new direction. But Glassdoor ratings were a bellwether at this company. My company was proud of its high Glassdoor ratings, which tended to hover at a favorable 4 out of 5. Any poor review was highly scrutinized by department leaders. Apparently, it was