One of the biggest lessons I learned working in HR technology was that employees rarely reject software because they dislike the product itself. More often, they reject the extra work that comes with it, work that never shows up in any implementation budget. In a prior Fortune 500 environment, I helped lead the rollout of a recruiting platform tied to an important leadership initiative. We negotiated a strong deal, generated real enthusiasm from recruiters, and supported the launch with communication, training sessions, and practical workflow examples. By every project management standard, we delivered. At first, adoption looked promising. Over time, usage