Pam is a Canadian HR leader who has led teams in operations and across HR disciplines. Working in large organizations, Pam has partnered with and coached senior leaders to develop catalytic change that drives employee engagement and customer experience. Her passion for this type of work has led her to start her own business,, with a mission to improve the CanadianPam Ross Consulting customer experience, one company at a time. She is accomplishing this through: speaking to inspire action; developing people programs with impact; and consulting and coaching team leaders. Pam is also the Co-Producer of Impact99, Canada's Social Business + Social HR conference.

She is driven to make a difference and has led several community programs in her home town of Hamilton, and has worked hands-on in the efforts to rebuild New Orleans. She loves scary movies, technology, and her dog Piper.