Over the last few months, there’s been a lot of talk about the current situation of forced remote work and its impact on employee collaboration, productivity and engagement. This is a legitimate concern and one that I myself, as a CEO, am tackling. But the discussion has largely been focused on desk-based employees, who typically sit in front of a computer and can perform their jobs from anywhere in the world as long as they have a laptop and WiFi connection. Frontline workers, however, are in a completely different boat. They don’t sit in front of a computer all day; they