Why Trust and Transparency Matter in the Workplace
Many business experts champion trust in the workplace. They include the likes of Stephen Covey and my dear friend, David Horsager. (His 8 Pillars of Trust and his many excellent books should be required reading.) However, what is perhaps less well known is the neuroscience of trust. As a species, we’ve developed an array of neurochemical survival mechanisms. Employers often ignore these mechanisms, and as a result, miss the opportunity to build trust and transparency in the workplace. The Neuroscience of Mistrust Let’s start with the opposite of trust. It is the “fight or flight” response we experience when faced with