Today, I want to talk employee engagement, what it really looks like, and why a scorecard is such an important part of the engagement process....Continue reading →
Shane Green is a world-renowned keynote speaker, author, televis ion personality, and consultant to global Fortune 500 leaders on customer experience and organizational culture. Shane draws on his foundation at The Ritz-Carlton Hotel Company and his work in multiple industries, to help clients transform customer experiences by improving employee habits and mindsets. As president and founder of SGEi, Shane leads a team of professionals who inspire iconic brands like the NBA, Westfield, Foot Locker, Net Jets, Inc., W Hotels, and BMW to reprogram their employee experiences—in order to create loyal customers and raving fans.
When it comes to performance enablement and empowerment, we need to stop trying to manage performance, which seems to be the prevalent mindset in...Continue reading →
In the last blog, we discussed how to make a new employee’s orientation—their first or second day on the job—an effective and memorable experience....Continue reading →
In today’s blog, let’s consider the orientation process. I see organizations investing heavily in getting the right people hired, but then failing...Continue reading →
In Culture Hacker, we focus on elevating the employee experience and improving engagement. While everyone seems to focus on improving engagement, we...Continue reading →
“Culture is a consequence of a company’s values.” – Charles Day, Founder of Looking Glass Welcome back to the Culture Hacker Blog Series. Let’s...Continue reading →
“Company culture shapes every minute of the workday and every decision that is made.”-Taylor Smith, CEO & Cofounder of Blueboard. What is...Continue reading →