Employers usually expect to offer some kind of benefits. Employees expect to receive them. The problem starts when the workplace benefits do not align with worker needs. Poorly designed benefits programs get less use while they still cost money. Even worse, they may not contribute to long-term employee engagement or retention. About three in four employees say that comprehensive, personalized benefits would help them to stay with their employers. For this reason, many organizations are switching to personalized benefits programs. With this guide, HR professionals will better understand how these programs work, why they grow in popularity and how best to