Onboarding is arguably the most important thing a human resources department manages. It marks the first touchpoint an employee has with their new company, and consequently shapes their work habits, relationships and long-term experience. It’s similar to the way that the first interaction a consumer has with a company informs their opinion of a brand. Research by Glassdoor found that organizations with a strong onboarding process improve new hire retention by 82% and see over 70% higher productivity. The key to successful and seamless onboarding is to immediately provide new employees with the tools and flexibility they need to work efficiently