Artificial intelligence. Some leaders love it. Some have accepted it. Others still have serious questions about it. But whatever your opinion may be, there is no doubt AI is a force employers can no longer deny, discount, or ignore. For example, consider the journey of generative AI (gen AI). Only one year after its launch, this juggernaut form of AI is fundamentally transforming the way people communicate, collaborate, and carry out daily work tasks. Gen AI: A Promising New Work Partner When harnessed effectively, AI can amplify human potential, accelerate productivity, and enhance workplace communications. Ultimately, it helps organizations improve team