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#TChat Preview: Empowering HR And The Hiring Process

The TalentCulture #TChat Show is back live on Wednesday, September 24, 2014, from 7-8 pm ET (4-5 pm PT). The #TChat radio portion runs the first 30 minutes from 7-7:30 pm ET, followed by the #TChat Twitter chat from 7:30-8 pm ET.

Last week we talked about the ROI of workplace transparency and the race for talent, and this week we’re going to talk about empowering HR and the hiring process.

HR carries the talent torch everyday. It’s responsible for recruiting, hiring, training and engaging their organization’s most important asset – the people.

Unfortunately due to increasing corporate complexity and a constantly changing regulatory environment (not to mention a tightening corporate budget), HR has had little choice but to spend its limited time administering process first, and engaging people second.

HR technologies today are supposed to free HR from routine administration, while helping them keep their organization compliant. Ultimately, it’s about empowering them to deliver a more productive and engaged workforce starting with the hiring process.

Empowering HR from day one is the ultimate outcome, which in turn creates a productive and engaging day one for the candidate and co-workers alike.

Join TalentCulture #TChat Show co-creators and co-hosts Meghan M. Biro and Kevin W. Grossman as we learn more about empowering HR and the hiring process with this week’s guest: Todd Owens, CEO at TalentWise.

Sneak Peek:

Related Reading:

Todd Owens: Screening and Onboarding: The Yin and Yang of Hiring

Meghan M. Biro: Shine Your HR Tech Talent Torch Even Brighter

Adi Gaskell: Is Your Onboarding Stifling Innovation?

Carol McDaniel: The Onboarding Conundrum

Toby Beresford: Why Gamification Makes Onboarding More Effective

Shannon Smedstad: Onboarding Requires A Little Thoughtfulness #hrbasics

We hope you’ll join the #TChat conversation this week and share your questions, opinions and ideas with our guest and the TalentCulture Community.

#TChat Events: Empowering HR and the Hiring Process

TChatRadio_logo_020813#TChat Radio — Wed, September 24 — 7 pm ET / 4 pm PT Tune in to the #TChat Radio show with our host, Meghan M. Biro and Kevin W. Grossman, as they talk with our guest: Todd Owens.

Tune in LIVE online this Wednesday!

#TChat Twitter Chat — Wed, September 24th — 7:30 pm ET / 4:30 pm PT Immediately following the radio show, Meghan, Kevin and Todd will move to the #TChat Twitter stream, where we’ll continue the discussion with the entire TalentCulture community. Everyone with a Twitter account is invited to participate, as we gather for a dynamic live chat, focused on these related questions:

Q1: What does it mean to empower HR and new employees from day one? #TChat (Tweet this Question)

Q2: How much of the hiring process can and should be automated with technology? #TChat (Tweet this Question)

Q3: What does it mean for HR to be strategic and create a sustaining, high-performing, competitive organization today? #TChat (Tweet this Question)

Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed, and in our new TalentCulture G+ community. So feel free to drop by anytime and share your questions, ideas and opinions. See you there!!

photo credit: ScoRDS via photopin cc

Mobile Hiring: A Smarter Way to Seal the Deal

Written by Todd Owens, President and COO, TalentWise

(Editor’s Note: Learn more about issues and opportunities in mobile hiring from Todd and Brandon Hall talent acquisition analyst, Kyle Lagunas. Listen to the #TChat Radio show now.)

During the past few years, innovative technologies have revolutionized HR business processes. The first wave focused on talent acquisition — with the advent of applicant tracking systems, and the recent surge in mobile recruiting. Now, mobile hiring is emerging as the next wave in this era of HR transformation. Why is mobile hiring important? Let’s take a closer look.

The Mobile Workplace Imperative

No one doubts that mobile connectivity is changing the world. 91% of Americans currently own a cell phone, and globally more than 6.8 billion mobile phones are in use. Now, tablets are making tremendous inroads, with sales that outpace mobile phones by a wide margin.

As these next-generation digital devices become central to our personal and professional lives, organizations are recognizing the value of integrating mobile capabilities into every facet of business operations. In fact, mobile technology is just one dimension of the SoMoClo (Social, Mobile, Cloud) revolution that is reinventing the workplace. HR has leveraged the power of SoMoClo for recruiting. The next logical step is hiring.

Mobile Hiring: Building Stronger Candidate Connections

First let’s look at mobile recruiting trends. Each month, one billion job searches are conducted via mobile devices. When properly executed, mobile-friendly recruitment leads to conversion rates that are 5-10 times higher than traditional PC-based recruitment, but at lower cost. A key benefit of going mobile is immediacy. While 70% of mobile searchers act within the hour, only 30% of PC searchers do. It’s no wonder why recruiters are scrambling to source talent through mobile channels.

However, even the best recruiting efforts can be undone when the candidate experience is disrupted by a cumbersome, outdated hiring process. What does it say to the candidate you’ve spent valuable resources recruiting — the one you’ve sourced and attracted through mobile channels — when you send a paper offer letter via snail mail and ask for a reply via fax?

Too often, there is a disconnect between the satisfying high-tech, high-touch experience of mobile recruiting, and old-school hiring methods. Unfortunately, it occurs at the most critical moment — in that stage between the job offer and onboarding. Why take that risk? It’s time for hiring to step up.

The Business Case For Mobile Hiring Now

Early adopters are seeing dramatic results, as the demand for mobile hiring support soars. For example, consider metrics from the TalentWise platform. Our customers send job candidates directly to our mobile-optimized portal to expedite the hiring process. In less than a year, we’ve seen a stunning 5-fold increase in mobile traffic — from only 8% of candidates last year to 43% today. Employers can’t afford to ignore that kind of exponential growth.

Mobile isn’t about devices. It’s about immediacy and “always on” access — and hiring should be, too. A weak hiring process is bound to affect your retention rate. In fact, studies estimate that, without solid on-boarding, 22% of new hires leave within the first 45 days.

Your organization only gets one chance to make a lasting first impression with today’s on-the-go talent pool. A mobile-friendly hiring process can give you a clear competitive edge. Is your offer letter truly digital? Can candidates sign it through a smartphone or tablet? Or must they print an email attachment, sign it, scan it and send it back? That model is just an email twist on a paper-based process, and it comes with all the old compliance risks and security issues of hardcopy workflows.

How To Catch The Mobile Hiring Wave

So what’s the first step to making your hiring process mobile friendly? Take a hard look at your hiring process. Audit every step. Go through it yourself as if you’re a new hire. Decide what is critical, think holistically, and optimize according to your priorities. For example, offer letters and screening authorizations are essential, but 401k enrollment forms may not be as important. HR managers should be able to monitor the status of multiple candidates from their tablets, but payroll may be better managed from a desktop.

Once you have a clear view of your current process, from both a candidate and administrative perspective, you can identify a technology solution that effectively “mobilizes” these functions. The path to a streamlined solution may be easier than you think.

What opportunities and issues do you see on the horizon for mobile hiring? Share your thoughts in the comments area.

WPFl8ZJCTbSWd3aW36zfeEA69ZEo44fOfHHdTeu8j9Q(About the Author: Todd Owens is President and COO at TalentWise and has been with the company since 2006. Previously he held senior Product Management and Business Development roles at Wind River Systems and Siebel Systems. A former United States Navy submarine officer, Todd has twice been recognized as a “Superstar for outsourcing innovation in support of HR organizations” by HRO Today magazine. Todd holds a BS degree from the United States Naval Academy and an MBA from the Harvard Business School.)

Image Credit: Carnegie Library