Candidate Experience: Survey Insights #TChat Preview
(Editor’s Note: Are you looking for full highlights and resource links from this week’s events? Read the #TChat Recap: “Candidate Experience: Getting It Right.”)
The concept has been gaining visibility in HR circles for years. Along the way, we’ve explored the topic multiple times at #TChat events, and on this blog.
The term isn’t yet part of a typical job seeker’s vocabulary. But people don’t need to speak HR lingo to know if a prospective employer treats them with courtesy and common sense. Regardless of whether a candidate is hired, those impressions make a lasting impact. And in a world where both top talent and brand loyalty are scarce, companies ignore these fundamentals at their peril.
Candidate Feedback: Thunder Rolls
Of course, word now travels incredibly fast on social channels. And with organizations like The Talent Board (the “CandE” Candidate Experience Awards people) paying close attention, the voice of the candidate is getting louder all the time.
In fact, response to this year’s “CandE” survey was thunderous. Nearly 50,000 former job candidates invested 40 minutes each to tell The Talent Board how employers managed their application and interviewing process. Imagine the insights that will come from all of those data points!
Fortunately, we don’t have to wait much longer to find out, because this week, we’ll hear “early returns” from two of the leaders behind the survey:
• Elaine Orler, President of Talent Function Group and chairman of The Talent Board;
• Gerry Crispin, Staffing Strategist and Co-Founder of CareerXroads Colloquium.
Sneak Peek Survey Results
To kick-off this week’s discussion, Gerry joined me for a brief G+ Hangout, where we discussed the focus and importance of this year’s analysis:
If you’re an HR professional, or a business leader who wants to know how to win hearts and minds through recruiting best practices, you won’t want to miss this week’s #TChat conversation!
#TChat Events: Candidate Survey: Early Insights
#TChat Radio — Wed, Dec 11 — 6:30pmET / 3:30pmPT
Our hosts, Meghan M. Biro and Kevin W. Grossman talk with Gerry Crispin and Elaine Orler about early findings from the candidate experience survey — and implications for HR. Tune-in LIVE online this Wednesday!
#TChat Twitter — Wed, Dec 11 — 7pmET / 4pmPT
Immediately following the radio show, our discussion moves to the #TChat Twitter stream for an open chat with the entire TalentCulture community. Everyone with a Twitter account is invited to participate, as we address these 5 related questions:
Q1: Why does “candidate experience” continue to be a hot topic?
Q2: As a “perpetual candidate,” what would you like employers to fix?
Q3: What hiring process improvements have you seen that worked?
Q4: Why don’t more companies request + act on candidate feedback?
Q5: What technology traps keep the candidate experience painful?
We look forward to hearing your feedback, as talent-minded professionals — so bring your best ideas from both sides of the hiring table.
Throughout the week, we’ll keep the discussion going on the #TChat Twitter feed and on our LinkedIn Discussion Group. So please join us share your questions, ideas and opinions.
We’ll see you on the stream!