Posts

Photo: Franceso Gallorotti

Motivating Your Remote Workforce: Best Practices

Before any of us had even heard of the coronavirus, the remote workforce was already expanding. In fact, according to Global Workplace Analytics, it’s been growing about 10 percent every year for the past decade. But with our current … Read more

Photo: Bernard Hermant

Connecting During Crisis: Engaging Your Frontline Workforce

Over the last few months, there’s been a lot of talk about the current situation of forced remote work and its impact on employee collaboration, productivity and engagement. This is a legitimate concern and one that I myself, as a … Read more

Photo credit: @visuals

Make Remote Work Feel Human

The shift to remote work has created a watershed moment, albeit under unprecedented circumstances. What passes for normal right now for many involves WFH — working from home, while juggling pets, kids, bandwidth, technology, worries, and a constant blur of Read more

Photo: Petri R

Continuous Listening: Moving Beyond Standard Practices

The second in a two-piece series on Continuous Listening. 

In Part One of my series on Continuous Listening, I looked at the flaws of taking a one-size-fits-all approach when it comes to an employee’s development. Continuous Listening and asking the Read more

Photo: PCM

Continuous Listening: How to Strengthen Employee Communication

This is the first in a two-piece guest series on Continuous Listening. 

Human Resources departments own many responsibilities that directly contribute to the overall success of a company. According to Sari Levine Wilde, managing vice president of Gartner, “The Read more

Photo: Utsav Srestha

#WorkTrends: Email Still Matters: Etiquette for Today’s Users

Here’s a term for you: email brick. It’s that dense blob of text in an email that starts at the top and doesn’t come up for air until the end. No line breaks, paragraphs or bullet points, and often, Read more

The Journey of Boomerang Clients

“Any sufficiently advanced technology is indistinguishable from magic.”
—Arthur C. Clarke

No business likes losing clients, but it happens from time to time, and sometimes the reasons are unknown to us. Some clients will be forthright and give a reason … Read more

The Results of a Remote Work Experiment

Remote work has always been a heavily debated topic, especially among HR professionals, who frequently face challenges that relate to employee productivity and development. There’s pressure to figure out how employees can achieve peak performance, and how managers can enable Read more

What Soft Skills Do Employers Want?

Most jobs have specific requirements. But beyond technical skills, employees also need more general soft skills to get the job done. According to the Job Outlook 2018 Survey by the National Association of Colleges and Employers, problem-solving skills and the … Read more

Driving Employee Engagement Will Drive Your Client Engagement

Happy employees lead to happy clients. Knowing that, why do so few companies focus on employee engagement?

At my company, we prioritize employee engagement for two reasons: First, disengaged employees are less productive at work, lowering the quality of deliverables … Read more

Creativity Managed: 3 Strategies for Leading Creative Teams

Creativity is only as good as the vision it’s funneled through, and a strong leader is the key to that vision’s viability. That’s what Ed Catmull, president of Walt Disney and Pixar Animation Studios, suggested in his 2014 book, “Creativity, Read more

Purpose Drives Productivity: 5 Steps to Optimize Communication for Your Workforce

The pointless 9-to-5 grind is dead. Today, people need a purpose in their work. They want to be part of something, and our corporate communication needs to reflect this — to actually reach the people.

Unfortunately, our communication skills have … Read more

Employee Advocacy = Engaged Employees

A great work environment with happy employees is the start for creating sincere and enduring employee advocates. When people experience a wonderful culture in action and believe in the reputation of their company, they become your most effective spokespeople.

Why Read more

Managing Your Talent and Business Alignment

Good business leaders recognize the value in a good hire, but often times don’t appreciate that one key individual can add to or deter from a company’s overall business plan. Consider a new Chief Technology Officer versus a sales executive … Read more

Leaders, Choose Your Words Carefully

“I would like to take a moment and make something clear to everyone. I do not expect, nor do I want, any of you to miss or sacrifice important family obligations for work. . . In fact, I will go Read more

How Employee Communication Impacts Culture [Webinar]

We need to talk — about communication. We all know communication is key. In fact, it’s never been more important. The new World of Work is continuously connected but often across generations, locations, media platforms, intra and inter-webs, and social … Read more

Social Software: Will Leaders Decide To Adapt?

The key to collaboration is communication: we need to be able to talk to each other to get stuff done. And it’s a compelling facet of the global, hyper-networked, social and mobile new world of work that we are nevertheless … Read more

#WorkTrends Recap: Meaningful Communication’s Impact on Happiness and Morale

Meaningful communication has a dramatic impact on happiness and morale in all facets of life.

On this week’s #WorkTrends podcast and Twitter chat, our guest Mike Lindstrom discussed some powerful communication tips and tools to help you better understand the … Read more

#WorkTrends Preview: Meaningful Communication’s Impact on Happiness and Morale

Meaningful communication has a dramatic impact on happiness and morale in all facets of life. Join us for this #WorkTrends podcast and Twitter chat as our guest Mike Lindstrom discusses some powerful communication tips and tools to help you better … Read more

Communication Equals Love: A Missing Link In Your Hiring Process

Many of us in HR and Leadership circles – I am among them – bemoan the negativity that springs up during the process of recruiting employees, affecting positive candidate experience and your employer brand.  One would think companies would … Read more

Four Tips for Measuring Employee Engagement

Employee engagement is all the buzz, and rightfully so. When employees are engaged, they adopt the vision, values, and purpose of the organization they work for. They become passionate contributors, innovating problem solvers, and stunning colleagues. High-performing employees want to … Read more

Texting and Mobile Recruiting Are A Hiring Panacea

Talk to any recruiter about how timing and agile technology can make or break reaching the right candidates. Timing and technology for the purposes of recruiting can be a joy or a drudgery. All-in-all, the role of recruiting hasn’t changed, … Read more

5 Powerful Career Drivers For The Future of Work

Have you come up with any worthy New Years’ resolutions yet? Are they already broken? If not, or if so, relax and stay positive. It’s never too late to make a few career-focused resolutions. I’ll be bold and propose that … Read more

The Role of Communication in Employee Experience and Employer Branding

Slack, an internal communications platform designed to improve workplace communications, grew to a $1.1 Billion valuation within eight months of launching to the general public. Their adoption rates are off the charts, and their users adore them. There’s a very … Read more