Posts

Caveat Emptor

When it comes to the world of business, there is much that goes on behind the scenes that would scare consumers. As someone who has seen firsthand what goes on in a restaurant’s kitchen, I can tell you, it’s not … Read more

6 Things To Make Your Customer Service Standout

Have you ever heard the saying, “The moment you win a new customer, you begin to lose them?” There’s definite truth to this, but there are simple ways to keep your customers engaged with you, your product and company that … Read more

How Evolved Are Your Customer Relationships?

“Customer experience is the perception that customers have of all their interactions with an organization. Customer engagement is something different, its a behavior and attitude, an outcome of customer experience.” ~ Bruce Temkin

I came across an articleRead more