Developing a good relationship with your software vendor protects your investment and ensures you get the most value and service with your purchase.
Have you ever heard the saying, “The moment you win a new customer, you begin to lose them?” There’s definite truth to this, but there
“Customer experience is the perception that customers have of all their interactions with an organization. Customer engagement is something different, it’s a behavior and attitude,
Let’s be honest. Some leaders make a difference, and some leaders just take up space. Lou Imbriano is definitely one of the former. As we well
