Photo: Andy Kelly
If there’s a silver lining to this global pandemic, it may be that we’re all getting a lot more familiar with AI, data and AI-driven analysis. When researchers and policy makers explain the forecasting changes based on a constant influx of new data, we get it. We even have our own favorite go-tos: Poynter, NYT, and Muck Rack among them.
So when Meghan M. Biro and WorkTrends’ guest Kevin Kruse sat down to talk about the future of work and life, they both touched on the universal sense — at least within HR — that our predictions about leaning on digital tools in the near future are coming true in a way we never could have anticipated. Kevin is the founder and CEO of LEADx — which created the digital leadership tool, Coach Amanda. He’s also passionate about how innovation can improve work cultures.
Discussing how he saw AI’s potential as a coaching tool, he told Meghan, “I’ve been writing some articles just like everybody around — top tips for leading remote teams … the same tips for leading the teams if they were in the office. It’s just more important than ever before, you know, having a cadence of communication, having authentic leadership, caring about your people.” In other words, it may be a machine, but it has to take a human approach.
Meghan asked him whether or not he thought AI coaches could replace humans. In some cases, Kevin noted, they’re providing coaching for organizations that don’t have the resources or the bandwidth to provide human trainers. But in other cases, they’re a tool that works right alongside — adding value to the leadership already happening. What AI-driven digital leadership coaching provides is a whole platform that covers a lot of bases, including starting someone on their own leadership coaching journey. Coach Amanda is virtually human and an “accountability buddy,” added Kruse, giving others access to the tools they need to become natural leaders themselves.
Listen to the full conversation and see our questions for the upcoming #WorkTrends Twitter Chat. And don’t forget to subscribe, so you don’t miss an episode.
Twitter Chat Questions
Q1: Why do many organizations struggle with leadership coaching? #WorkTrends
Q2: How can AI tools help develop leaders? #WorkTrends
Q3: What can leaders do to help organizations develop better leadership coaching? #WorkTrends