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#WorkTrends: The Power of Workplace Gratitude with Liz King

How do we best show workplace gratitude? How do we help employees and coworkers feel valued and appreciated?

There’s no doubt: In 2020, the world seems pretty serious. All around me here in Oregon, and up and down the west coast, we’re dealing with unprecedented firestorms. A series of tropical storms seems ready to hit the southeastern US. And we’re all still grappling with a pandemic that has dramatically changed the workplace. With all this going on, many of us seek solace. We covet a moment of relaxation. And for the many of us working solo at home, we crave human connection.

You don’t want to miss a single episode of #WorkTrends… subscribe to the podcast now!

So there’s no better time to be deliberately human. To reach out to a friend to say hello. Or, perhaps to make an employee or coworker smile by just saying thank you. But how do we show gratitude in a meaningful way while we’re socially distancing?

Liz King on Workplace Gratitude

To answer that question, and because I truly believe sharing gratitude with employees and peers may be the special sauce of workplace culture and engagement, I asked Liz King, CMO of gThankYou, to join me on this week’s #WorkTrends podcast. We talked about the real science behind gratitude, and how it can transform any workplace — whether co-located, remote, or both. Of course, the holidays are coming. So we also took a look at great ideas on how to use gratitude to make everyone smile, even if we can’t be together.

In the first few moments with Liz, I confirmed how important it is to create a culture of workplace gratitude. “Because of what we’re seeing as a result of the pandemic — increased worker stress, loneliness, anxiety, the pressure of juggling family and work commitments — it is so important employers are there to help employees take on these new world challenges through sincere gestures of kindness and appreciation,” Liz said. She emphasized that while one-time expressions of gratitude are meaningful, consistency is important. “Building a culture of gratitude needs to come from the top down. Ultimately, it must be part of the fabric of a workplace culture. You just can’t say a one and done thank you and think you’ve done enough.”

Appreciation is Personal

When talking about that human connection, Liz shared another great piece of advice: “We are so short on personal engagement right now. If you can, pick up the phone. Check in on your employees. People need to know they’re valued and not alone.” Liz smartly added: “Don’t forget a heartfelt, personal thank you note always makes somebody’s day.”

Since Liz and gThankYou are experts at showing gratitude to employees and coworkers, I couldn’t let Liz get away without about the best way to show sincere gratitude nowand for the upcoming holidays: “To help show appreciation year-round, we have a day-to-day employee celebration calendar full of actionable appreciation and engagement ideas. Of course, we started our business in 2007 based on the tradition of giving a turkey to employees for Thanksgiving. We then started creating certificates of gratitude for practical employee and customer food gifts. Not just a Thanksgiving turkey, but a Christmas ham and  fruit and vegetables, ice cream, and groceries anytime.”

Walking the Thankful Talk

During our conversation, it became clear Liz, her husband Rick, and their entire team walk the thankful talk: “We are incredibly grateful to work with companies who care about appreciating employees. It is such a joy to get them on the phone! They’re excited to order again, every year. And they talk about why showing gratitude is so important to them — just as it is to us.”

I’m grateful gThankYou sponsored this meaningful episode of #WorkTrends℠. I really appreciate their simple, flexible approach to helping brands show they care about their employees. I can’t thank them enough.

Be sure to listen in… then go say thank you to someone making a difference in your life!

And please join us on Wednesday, September 23rd at 1:30pm ET with a special Twitter chat featuring Liz King. Here are the questions we’ll be asking:

Q1: Why do organizations struggle with expressing gratitude? #WorkTrends

Q2: What strategies can promote a culture of gratitude? #WorkTrends

Q3: How can leaders show gratitude over the holidays?  #WorkTrends

 

Find Liz on Linkedin and Twitter. Also check out gThankYou on LinkedIn.

 

Editor’s note: #WorkTrends podcasts and Twitter chats are changing to better meet your needs! For details, check the new FAQ page. And to see upcoming event topics and guests, check the calendar listing on the #WorkTrends Podcast page.

 

The Grinch & The World of Work: #TChat Preview

The holidays have us fired up here at the TalentCulture World of Work Community. And that means we’re tapping into some high-powered friends – social business leaders at Mashable and HuffingtonPost/AOL for a super-spirited #TChat Radio program this Tuesday – followed by a dynamic #TChat Twitter convo on Wednesday. (See questions and other details at the end of this post.)

What’s the dust-up about? Well, we’re venturing into territory that lives on the edge of political correctness – a sensitive area for some. But workplace culture has implications for an organization’s contribution to the greater good. So in the interest of understanding the important relationship between corporate culture, community engagement and responsible leadership, we’re exploring holiday traditions, social behaviors, and business goals.

Consider this. I visited a friend’s workplace recently. It’s a really awesome space — open and airy, very hip — all mod cons, as they say. And it was oh-so-politically correct — green, Leeds-certified, the whole nine yards. That’s all OK, but here’s where it gets weird: Everyone is accepting and open, right? Culturally aware, they’re friendly and respectful. However, they’re so very culturally aware that holiday displays are strictly forbidden — no lights, no plants, nothing that might upset someone who’s not a fan of lights and plants in a holiday context. No expressions of wonder, affection or hope represented in association with (insert your favorite holiday here).

Click here for details about #TChat Radio this Tuesday, December 11, 2012, 7:30pmET

Click here to learn more about #TChat Radio with community leaders from Mashable and The Huffington Post

We’re not being political or religious. We’re just putting it out there: What if we said, “Enough, already!” with intolerance in the name of political correctness? What would happen? Would heads spin? Would the earth stop spinning? Would it really be that bad?

In the fearless tradition of #TChat, we’re taking this on. We’re setting up for an open, honest and spirited discussion that’s timely. Here’s the primary challenge:

Can we acknowledge holidays in the work setting any more, or has that ship sailed on the tide of progressiveness and political correctness?

Against this backdrop, we’re going to look at how organizations can show gratitude and thanks all year long, not just in…oh, all right, we’ll call them “holiday greetings.” For this week’s questions, we have our flameproof, thermal long johns at the ready, and so should you. Bring your passion and let’s talk – both on #TChat Radio (Tuesday night at 7:30-8:00pm ET) and then on the #TChat twitter stream (Wednesday at 7:00-8:00pm ET).

#TChat Discussion Guide – The Season of Sharing

Q1: Devil’s advocate: Does it even matter to stakeholders for an org to express the season’s sharing spirit? Why?

Q2: Where do orgs fall short in projecting an image of doing social good – during the season or at any time?

Q3: What can leaders do year ‘round to give credibility to end-of-year, seasonal shows of social good & sharing?

Q4: What are some traditional vs. new, innovative ways for orgs to express gratitude? What’s a good mix?

Q5: How is technology helping orgs to express gratitude? What are the pros and cons?

Don’t Miss The Discussion! Detail Here…

Bring on your inner Scrooge or heartfelt George Bailey!

First, tune into #TChat Radio, Tuesday, Dec. 11, at 7:30-8:00pm ET / 4:30pm PT, when we tackle the topic of holiday correctness with guests Meghan Peters, community manager from Mashable, and Brian Sirgutz, senior vice president of social impact at The Huffington Post/AOL.

Then join us for a free-wheeling open forum on Twitter: #TChat– Wednesday, Dec. 12, 7-8pm ET / 4-5pm PT. We look forward to your thoughts and reactions. No fear here, just an interest in learning and sharing, in the spirit of the season! See you Tuesday and Wednesday…!

Image Credit: Mister Grinch