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#WorkTrends Recap: Employee Engagement and Customer Satisfaction

It’s not a well-kept secret. There is a lot of information showing how customer satisfaction and employee engagement are closely tied together. Given your employees are the first line of contact for customers, how they interact with the buying public … Read more

#WorkTrends Preview: Employee Engagement and Customer Satisfaction

It’s not a well-kept secret. There is a lot of information showing how customer satisfaction and employee engagement are closely tied together. Given your employees are the first line of contact for customers, how they interact with the buying public … Read more