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The Serious Value of Humor at Work

I’m a fan of fun work environments. So of course, I’m also a fan of humor at work.

Don’t get me wrong. I’m not saying we should all pretend to be stand-up comedians. And I’m not talking about snide remarks, disrespectful jokes, or pranks at someone else’s expense. Work is serious business. But does it really need to be so very, deeply serious all the time? I don’t think so.

A touch of humor is a natural way to engage people and lighten the mood. For instance, who doesn’t enjoy taking a moment to bond with a colleague over a funny meme?

In my opinion, sharing a chuckle or a smile with someone keeps us connected at a very human level. And fortunately, I don’t have to look far to find an expert who agrees with me! So join me for this #WorkTrends podcast episode, as I take a look closer at the special power of humor at work:

Meet Our Guest:  David Horning

Today, I’m comparing notes with David Horning, a professional comedian who took the leap from making people laugh on stage to becoming a business consultant. Now he helps others learn how to use positive psychology, communication skills, and humor to manage difficult work situations and enhance organizational culture.

Humor vs. Comedy

First, let’s talk about the word humor. What is it exactly and how is it different from comedy?

Well, humor and creativity are similar in many ways. Humor is a pattern disruptor.

Basically, it is an internal process that lets us be okay with holding two competing thoughts at the same time. Humor allows us to connect those dots in new ways. It connects different ideas. And it also connects similar ideas in new ways.

So basically it disrupts preconditioned thought patterns and introduces new possibilities. Think of it as the crack in the door that allows us to see beyond a circumstance, a challenge, adversity, or even trauma of some sort.

Why Workplace Humor Matters

Do you think humor is playing a more important role in work culture?

Oh definitely. It’s catching on, and with good reason.

Studies show that CEOs prefer employees with a sense of humor. In fact, if you display your sense of humor at work, you’re perceived as being more intelligent, more likable, and CEOs think you’re doing a better job.

Not only that, but employees prefer bosses who don’t take themselves so seriously.

What If You’re Not Funny?

Some people just don’t have a funny bone in their body. What do you tell them when it comes to humor as a vital skill?

Actually, you don’t have to be funny. That’s the great thing about incorporating humor into the workplace. You can appreciate it in others.

Celebrate people who are bringing sunshine into the office – people who are surrounded by laughter – your more creative thinkers.

You can be the most analytical person in the world, but anybody can develop an appreciation for humor, for laughter, for comedy. We all have that capability. All you really need is to give yourself permission to think outside of the box, to think beyond the strict labels we tend to give things.

How Leaders Can Support a Culture of Humor at Work

What advice do you have for a manager who’s unsure about supporting humor at work? 

First, if you’re nervous about it, don’t overwhelm yourself. But keep in mind that when humor is used in the workplace, it should be consistent with your organization’s values.

For example, if respect is one of your values and a joke you’re about to tell isn’t respectful, pump the brakes. Using those shared values as your baseline is a great place to start.

 


For more excellent advice from David about how to tap into the power of humor at work, listen to this full episode. Also, be sure to subscribe to the #WorkTrends Podcast on Apple Podcasts or Stitcher. And to continue this conversation on social media, follow our #WorkTrends hashtag on Twitter, LinkedIn, and Instagram.

Want Employee Engagement? Then Get Ready to LOL!

Employee engagement is a powerful dynamic and, even though it may seem as if this subject has been over-hyped in recent years, it hasn’t. Research shows that engaged employees have less turnover, take fewer sick days, and perform better. The mission is accomplished, and the bottom line improves. So why wouldn’t we want that?

The problem has been that many companies build their employee engagement strategy on mass-produced mandatory fun. Think about it. How many times do we see leaders excitedly introduce employee contests or monthly gimmicks with the intent of bringing people together? Supervisors hope it will boost productivity. Staff roll their eyes and attend because they must. Are these approaches beneficial? It depends.

Ask yourself this question: after the party is over and the free donuts are gone, what has changed? Do your workers still seem detached and on autopilot? The answer is usually yes.

Tapping into true engagement

Engagement is much more than forced participation. It’s about getting to the core of what makes human beings tick. Ever notice that when a group of people are together and connecting at a heart and soul level there is a comfort infused with energy and passion? When we become human together, laugh together, care about each other and allow bonding to occur, we tap into true engagement.

The good news is we can have it all. Engagement, productivity, all of it! If done properly, your employees will feel inspired, and you will hit those performance targets you’ve been longing for. How? Tap into your “funny bone” and have the confidence to laugh at yourself and create a culture of joy. Send the message that it’s okay to have fun at work. Then watch the energy and passion grow.

The benefits of the “funny bone”

Take for example Lizet O’Campo, Political Director of People for the American Way. She was an instant internet sensation because, through a series of technical glitches during a Zoom meeting, she accidentally turned herself into a potato. She struggled during the meeting to fix the problem all the while appearing on screen to her staff as a confused and serious potato. Lizet finally gave in and conducted the rest of her meeting as, well, a potato. Her staff was delighted and admired her sense of humility and self-deprecation.

Laughter has the added benefit of improving health. A landmark study by researchers at Loma Linda and Stanford University found that watching episodes of Laurel & Hardy and Abbott & Costello improved cortisol levels, which help the body fight infection. And laughter is a full-body workout that burns calories and flexes any number of muscles.

But one doesn’t have to be a potato leader or watch old shows on Hulu to create the space for humor and the engagement benefits that follow. By embracing a few key tenets, you can easily provide a safe space where humor is appropriate, not offensive, and engagement reigns.

1. Self-check thyself.

Leaders who desire employee engagement are obliged to walk the talk. To do this, they must look inward, recognize their own human needs, and discover what brings them joy. Then they are better able to create a space where employees can also find happiness. They inspire and build a loyal band of employees who will follow in their footsteps. Be the spark that ignites the joy. This is not something you can fake. Employees know it when you’re simply along for the ride.

2. Be courageous.

It’s not easy to change. We tend to rely on our comfort levels. Courage today is about letting go, taking a chance, and being real. Be confident and proud of your strengths but don’t be afraid to poke a little fun at your discomfort with numbers or your tendency to be a little too serious. It unleashes the human being inside.

3. Embrace humility.

Humble people are much more fun to hang out with. Modesty has the innate power to level the playing field. When we work for an unassuming leader, we feel like we can bring our whole self to work. When leaders know they’re not perfect, they allow others to be imperfect. We feel safe and accepted. As a result, we’re more creative, more inquisitive, and more productive.

4. Strengthen social awareness.

This is nothing more than the simple act of noticing, but it’s something with which we all struggle. Looming deadlines and work pressures cause us to quickly stray into the prescribed, where we depend on formalities and not on what matters most. Take the time to pick up on social cues and get to know your employees as people, not simply resources who happen to be human.

Companies with engaged employees are workplaces of passion, fun, and family. Their leaders take the time to recognize their peoples’ human needs and they tap into the joy that laughter creates. The workforce these leaders nurture is one where the staff gives their discretionary time and energy. They see their managers as approachable, kind, and normal. They care about the organization’s success because their leaders care about them.

So, if you want employee engagement, let down your guard and LOL.

 

This post was co-authored by Patrick Malone, who also co-authored with Zina their new book: Leading with Love and Laughter: Letting Go and Getting Real at Work.