“Do you listen to the girl in red?”
It’s a good question for anyone whose job it is to understand workplace culture and employee mental health. The question has become a coded way for women on social media to ask each other if they’re queer. But for HR and talent leaders, the question carries significance beyond gender identity.
The hashtag #doyoulistentogirlinred was created in April 2020. The tag was the outgrowth of Girl in Red, a pop music project of Marie Ulven. She is a 22-year-old Norwegian singer-songwriter and record producer. Ulven shot to prominence between 2018 and 2019 with homemade bedroom-pop songs about queer romance and (here’s the connection for employers everywhere) mental health.
In a recent interview with NPR’s Weekend Edition, Ulven discussed fame, sexuality, her new album, and her battles with mental ill-health.
She specifically talked about the continuing stigma that prevents so many people from speaking out or seeking support for their mental health challenges. Even the name of her new album, “If I Could Make It Go Quiet,” speaks to a challenge that many people face: undesired intrusive thoughts they can’t control.
The stigma is real. Are you listening?
Another song on Ulven’s album called “Serotonin” is even more direct about Ulven’s struggle with mental illness.
“I’ve been struggling with intrusive thoughts my entire life, and I’m just mentioning a couple in this song,” Ulven told NPR host Lulu Garcia-Navarro.
When asked what she hoped people would take away from this song and her experiences with mental ill-health, Ulven replied, “I really hope that people feel less crazy.”
“I think it’s so important to just hear that a lot of people have these thoughts,“ Ulven continued. “I’ve been scared about jumping in front of trains, been really scared of being at train stations. And I’ve had so many people message me about that, like ‘I relate so much to this song.’”
Her audience is your workforce
In general, Ulven might just as well be speaking on behalf of a huge percentage of today’s workforce. For example, one estimate says more than six million people in the United States may experience intrusive, worrying thoughts. Amid the stress and upheaval caused by COVID-19 and so many social and political events in the last year, a growing number of employees are:
- Urging employers to be proactive and provide preventive programs and tools to help them navigate their mental health
- Increasingly saying they want to work for companies that have a culture of caring for the whole employee—including physical, social, and mental aspects
Even before the pandemic, in 2019, one study investigating the attitudes of employee mental health found that:
- 86 percent of survey participants thought a company’s culture should support mental health.
- 75 percent of Gen Z employees (like Ulven, currently between the ages of six and 24) and half of millennials left roles in the past for mental health reasons (voluntarily and involuntarily), compared with 34 percent of respondents overall.
Unfortunately, too many employers aren’t getting the message. A recent study by Unmind and WELCOA found that:
- Barely one in three employers (37 percent) feel they have a strong understanding of the mental health and well-being of their people.
- Only 64 percent of employers have a strategy in place for specifically managing employee mental health and well-being.
The light at the end of the tunnel: the mental health train headed in your direction
Yes, Americans are starting to return to the workplace, returning to the rituals of after-work drinks and lunching together at nearby restaurants. But the fallout of COVID-19 will be felt in the workplace for quite a long while. With this in mind, a year of living in fear, isolation, and sorrow may have taken a toll on the mental and emotional health of your employees.
“We’re seeing pretty alarming numbers,” says Vaile Wright, senior director of healthcare innovation at the American Psychological Association (APA), who oversees its Stress in America survey. “People’s bodies and minds just aren’t in quite the fit place they were in a year ago.”
At the same time, most employees are afraid to talk about being stressed out and possibly burned out. According to a recent survey by Joblist, almost 48 percent of employees fear negative consequences. Namely, they’re concerned they may be denied a raise or promotion if they talk about work stress.
What can you do? Chiefly, Unmind argues that the answer lies in embracing the new vision of workplace mental health. The first step is to understand the four foundational elements needed to help manifest a proactive, prevention-based approach to employee mental health.
Those four pillars are:
1. The whole-person, whole-organization mindset
Basically, this should be the north star for any employee mental health solution. It aims to do more than respond with a treatment to mental health issues. Or simply ease employee stress and anxiety.
2. No employee left behind
Too many mental well-being platforms and apps simply fail to empower everyone to navigate their own situation. With this in mind, instead of offering treatment options only for the one in five U.S. employees who report having mental health concerns, solutions should offer programs and tools for everyone.
3. Empowerment for employees and insight for HR and well-being leaders
An optimal mental health platform will only succeed if it can deliver on three critical drivers of its value. These include 1) measurement of outcomes, 2) variety of programs and tools, and 3) accessibility for everyone. It will empower employees with a variety of tools. These can include self-guided programs, in-the-moment exercises, daily diaries, and the receiving of gratitude and praise.
4. Human touch and solid science
The new vision of workplace mental health demands the right support for you and your employees. The science and software behind even the best-planned solution will be next to useless without proper vendor support.
With those pillars to build upon, you would have a proactive workplace mental health platform. Also, you would have an authoritative and trusted partner to help deliver better well-being, improved employee performance, and enriched company culture, and a stronger brand.
In addition, far fewer of your employees would feel alone and disenfranchised. As you create a new beginning for workplace mental health, you’ll be offering your employees something positive as they enter a post-pandemic world.