Onboarding: First Impressions Count

Let’s start with the assumption that your organization wants to attract and keep top talent. Did you know that orientation and onboarding actually starts from the first contact you have with your potential new employees? They start learning about your organization...
Getting New Employees Up To Speed

Getting New Employees Up To Speed

How fast is fast? How important is that your organization’s new employees become competent as quickly as possible? A client once asked me to figure out how long it would take for a group of new employees, recently hired for a call centre, to become competent. My first...

The Hopes And Dreams Of New Employees

High Hopes – Is Your Organization Delivering? Every new employee has high hopes and dreams for their new job, otherwise they wouldn’t have accepted your organization’s employment offer. As an employer, your organization is offering certain things that employees’ value...