The global health crisis and its economic repercussions have pushed companies to innovate in new ways — and that includes HR. Meghan M. Biro and Paychex’s Tom Hammond used this episode of #WorkTrends as an opportunity to look at the best strategies for talent management, such as outsourcing. Tom is Paychex’s VP of Corporate Strategy and Management, and he’s on the front lines as far as helping organizations navigate the new business landscape. 

As Tom pointed out, HR professionals are in a unique position “at the epicenter of this crisis,” and they’re getting a whole range of timely questions around workplace legislation, from local to state and national levels. Making sense of the challenging (and quick) decisions that need to be made and keeping up with compliance and regulations now can take a lot of bandwidth, Meghan noted — so it makes sense for HR departments to look for help rather than go it alone. Partnering with Human Capital Management (HCM) solutions not only streamlines the process, it takes the worry out.  

Whatever the scenario, HR experts can help mitigate the gray area — and both Meghan and Tom see a different relationship happening between companies and outside service providers. It’s not a handoff, but an ongoing, one-on-one conversation dedicated to finding the solutions “that drive what matters,” as Tom said. While each company needs something different, what everyone needs is real guidance, not just a generic recommendation. 

Meghan added that this new paradigm embraces outside expertise, service and technology — and that’s going to push us forward during this global transformation. Like every other facet of working now, it’s a fast pivot — and not exactly anticipated. But outsourcing ensures that companies can land on their feet, and better manage and support their people. And that may help everyone be far more ready for what happens next.

Listen to the full conversation and see our questions for the upcoming #WorkTrendsTwitter Chat. And don’t forget to subscribe, so you don’t miss an episode.

Twitter Chat Questions

Q1: How can HR help struggling remote workers adjust and be productive? #WorkTrends
Q2: How can outsourcing HR functions effectively help organizations? #WorkTrends
Q3: What can leaders do to help shape sound HR strategies during a pandemic? #WorkTrends

Find Tom Hammond on Twitter

This post is sponsored by Paychex.