Contrary to the belief of many, negotiations actually serve as a stepping stone to a potentially long-term, mutually beneficial alliance. Fair-minded negotiations are not the
“Customer experience is the perception that customers have of all their interactions with an organization. Customer engagement is something different, it’s a behavior and attitude,
Mary considers herself to be a good manager. Whenever one of her employee’s is struggling with an assignment she swoops in to help them put
“You can never really live anyone else’s life, not even your child’s. The influence you exert is through your own life, and what you’ve become
Work is changing — and your work environment needs to keep up. If you’re looking to boost productivity or performance, take a look around you, and consider the possibilities…
