I struggled with the title of this post, wanting something more eye catching, provocative, perhaps a little less negative.  Complacency is an ugly word.  No one likes to be accused of being complacent.

Complacency is sometimes associated with laziness, though … Read more

Automation: Are We Empowering Human Interaction Or Displacing It?

The sales and marketing technology along with the social networking/selling technologies represent a huge amount of the changes that are driving sales and marketing.

They relieve us of many of the tasks that used to take lots of time, enabling … Read more