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5 Proven Ways to Make Employees Never Want to Leave

Recruiting the right employees is a time-consuming and important process. Hiring the right people is critical to the organization achieving its goals. But what happens when a new hire shows up for work? How can you make sure your star … Read more

Servant Leadership: Real Accountability Is Investing in People’s Lives

In business, accountability is often viewed as meeting quarterly goals, and other activities designed to maximize returns for stakeholders and shareholders. But there is another, deeper view of business accountability. It’s when you look at yourself in the mirror in … Read more

#WorkTrends Recap: Servant Leadership in the Modern Workplace

Art Barter, who founded the Servant Leadership Institute and is the CEO of Datron World Communications, began his journey when he wanted to infuse Datron with servant leadership principles but couldn’t find adequate materials. Today, everyone at Datron gets trained … Read more

#WorkTrends Preview: Servant Leadership in the Modern Workplace

Did you know If you enter “servant leadership” into a search engine and follow the Wikipedia link, the very first line of the definition is sourced from the Servant Leadership Institute, which was founded by this week’s guest, … Read more

You don’t Have to be Charismatic to be a Remarkable Leader 

Most people think of leaders as being charismatic. These are individuals who are constantly in front of the troops. Shouting encouragement and cheering them on.

The “out front” leader plays an important role in an organization, but there is another … Read more

One Simple Thing Every Successful Leader Has

I have never espoused that there is a silver bullet for leadership; that there is one single trait or attribute that distinguishes a remarkable leader from others.

Rather I have ascribed standout leadership to many little things that are practiced … Read more

Motivate Your Team to Deliver Excellent Customer Service 

It’s one thing to declare that providing top notch service is your strategy to outdo the competition, but it’s quite another to actually do it and do it consistently.

These 5 steps will help achieve your goal.

  1. Create your service
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