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Picture of Meghan M. Biro

Meghan M. Biro

Like most people who gravitate toward HR, Meghan loves people. Early in her career, Meghan realized she was a rare people person who understood tech. As a high tech recruiter, Meghan worked with hundreds of companies, from early-stage startups to global brands like Microsoft, IBM and Google. Meghan founded TalentCulture in 2008 to lead a conversation about the future of work with her peers in HR and leadership. These days, she is consistently included in lists of top online influencers and writes about HR tech and talent management at Forbes.com, SHRM.org and a variety of other media outlets. Her career background spans recruiting, tech, marketing, branding and digital media. As an HR tech analyst, author and brand strategist, Meghan is sought after for her ideas about the future of work, is a regularly featured speaker at global business conferences, and serves on boards for leading HR and technology brands.
Picture of Meghan M. Biro

Meghan M. Biro

Like most people who gravitate toward HR, Meghan loves people. Early in her career, Meghan realized she was a rare people person who understood tech. As a high tech recruiter, Meghan worked with hundreds of companies, from early-stage startups to global brands like Microsoft, IBM and Google. Meghan founded TalentCulture in 2008 to lead a conversation about the future of work with her peers in HR and leadership. These days, she is consistently included in lists of top online influencers and writes about HR tech and talent management at Forbes.com, SHRM.org and a variety of other media outlets. Her career background spans recruiting, tech, marketing, branding and digital media. As an HR tech analyst, author and brand strategist, Meghan is sought after for her ideas about the future of work, is a regularly featured speaker at global business conferences, and serves on boards for leading HR and technology brands.
customer satisfaction

#WorkTrends Recap: Employee Engagement and Customer Satisfaction

It’s not a well-kept secret. There is a lot of information showing how customer satisfaction and employee engagement are closely tied together. Given your employees are the first line of contact for customers, how they interact with the buying public can have either a positive or negative impact your customers’ perceptions and ultimately your bottom line. This week, guest host Cyndy Trivella welcomed Mary Poppen and Sara Weiner of Glint to discuss how employee engagement really impacts customer satisfaction. Mary and Sara shared how technology helps managers and leaders improve employee engagement across the organization. They also touched on how a

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customer experience

#WorkTrends Preview: Employee Engagement and Customer Satisfaction

It’s not a well-kept secret. There is a lot of information showing how customer satisfaction and employee engagement are closely tied together. Given your employees are the first line of contact for customers, how they interact with the buying public can have either a positive or negative impact your customers’ perceptions and ultimately your bottom line. Join #WorkTrends host Meghan M. Biro and her guests Mary Poppen and Sara Weiner, from Glint, as they discuss the ever-important topic on Wednesday, February 15, 2017 at 1pm EST. Employee Engagement and Customer Satisfaction Join Mary, Sara, and me on our LIVE online podcast

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move beyond competition

#WorkTrends Recap: How To Move Beyond The Competition

We live in a very competitive world with more and more companies cropping up every day. So how do you differentiate your organization, your products and yourself from the competition? This is something every entrepreneur, leader, employee, as well as customer needs to understand. The companies and people who understand that being a solutions provider and problem solver will be what it takes to keep their competitive edge and endure for the long-term. This week host Meghan M. Biro was joined by Peter Sheahan, CEO and Founder of global consultancy Karrikins Group to discuss how businesses can get ahead of the

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competition

#WorkTrends Preview: How To Move Beyond The Competition

We live in a very competitive world with more and more companies cropping up every day. So how do you differentiate your organization, your products and yourself from the competition? This is something every entrepreneur, leader, employee, as well as customer needs to understand. The companies and people who understand that being a solutions provider and problem solver will be what it takes to keep their competitive edge and endure for the long-term. Meghan M. Biro and her guest Peter Sheahan, CEO and Founder of global consultancy Karrikins Group, delve into this topic on Wednesday, February 8, 2017 at 1pm EST.

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diversity workplace

#WorkTrends Recap: Workplace Diversity is More Than Just a Business Imperative

There’s been a lot said about the need for workplace diversity in our world today. But it’s not a phrase to be tossed around. It goes deeper than what can be seen by internal and external stakeholders. It’s a business operative and more than that, a moral issue that cuts to the heart of why companies need to show their inclusive human side to everyone. This week host Meghan M. Biro was joined by Jhana CEO Rob Cahill and VP of Sales Suzanne Leung to discuss why diversity is so important. Rob and Suzanne shared the different ways they created a

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How to Create a Social Media Advocacy Program

How to Create a Social Media Advocacy Program

Employees can elevate and amplify your brand messaging to their own social networks and beyond. Word of mouth marketing is nothing new. But today’s technology gives brands ways to accomplish it more efficiently by marshaling their internal teams to act as social media advocates. According to recent reports, social media content shared by employees gets eight times more engagement than content shared through the brand’s own social channels and is shared 25 times more frequently. And leads through employee social networks convert seven times more often than any other leads. Whether you’re looking to raise brand awareness, increase sales, or attract new talent to your organization,

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#WorkTrends Preview: Workplace Diversity is More Than Just a Business Imperative

Workplace diversity is not just a phrase to be bandied about. It goes deeper than what can be seen by internal and external stakeholders. It’s a business operative and more than that, a moral issue that cuts to the heart of why companies need to show their inclusive human side to everyone. On Wednesday, February 1, 2017 at 1pm EST, host Meghan M.Biro sits down with Rob Cahill, CEO and Suzanne Leung, VP of Sales at Jhana to discuss the myriad benefits of a diverse culture and how they address diversity at Jhana. Workplace Diversity is More Than Just a Business

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5 Ways To Grow Employee Brand Advocates

This is a time of synergy: Viral is the new normal, everyone is a brand (whether they know it or not), and smart organizations are turning to employee advocacy. They’re leveraging the selling power of their most valuable spokespeople: employees. This vibrant interconnection between employers and employees is enabled by the new order of social media, among other forces. A global study of some 2,300 employees (ages 18–65) found that 50% of employees shared something on social media about their employer. In this prevailing social, mobile and transparency culture, we’re blessed with endless access to information and image, and just as endless opportunities to

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#WorkTrends Recap: Benefits of Pets in the Workplace

We let the dogs…in on this week’s #WorkTrends as we took a look at the benefits of pet-friendly offices. According to researchers at the Virginia Commonwealth University School of Business, it was discovered that pets in the workplace actually create a buffer between stressful situations, boost employee morale and increase productivity. This speaks fathoms about the value they bring not only to our personal lives, but to our professional ones, as well. Host Meghan M. Biro was joined by Kurgo CEO Gordie Spater to discuss why allowing pets in the workplace is a good policy to have. Gordie discussed the many

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Who Let the Dogs In? The Benefits of Allowing Pets in the Workplace

HR directors at many companies today won’t put you in the doghouse for bringing your pet to work—in fact, it’s encouraged. As far as nonfinancial employee perks go, you might even call it the cat’s meow. Why? When employees bring their pets to work, it enables a better work-life balance—something that’s a key selling point to attract top talent in today’s market. It’s also been shown that this low-cost benefit can improve work performance, boost employee happiness, and aid in the long-term retention of star employees. Let’s explore some of the benefits businesses have experienced when they made room for their

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#WorkTrends Preview: Benefits of Pets in the Workplace

This week’s show is going to the dogs… specifically to dogs in the workplace. According to researchers at the Virginia Commonwealth University School of Business, it was discovered that pets in the workplace actually create a buffer between stressful situations, boost employee morale and increase productivity. This speaks fathoms about the value they bring not only to our personal lives, but to our professional ones, as well. Please join this week’s special guest Gordie Spater, CEO of Kurgo and host Meghan M. Biro on Wednesday, January 25 at 1pm EST as they uncover the benefits of a pet-friendly workplace. Benefits of

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Five Powerful HR Resolutions to Implement in 2017

It’s the first month of a new year, and you know what that means—time to get moving on those resolutions and goals for the new year. Setting goals in the corporate world isn’t just an individual pursuit, however. It should involve your entire team. Get everyone together to solicit input on what you as a company or department want to achieve in 2017. Implementing yearly goals can be a daunting task, which is why it’s a good idea to set,  and take action on, monthly and quarterly goals as well. This allows you to give your team more short-term feedback and

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#WorkTrends Recap: The New Digital Workplace: Four Key Trends

As technology advances and changes our workplaces, many pundits speculate on the trends that we need to be mindful of. Companies are developing global footprints and with that employ people based in different countries with varying cultural nuances, the need for better digital tools and accessibility to remain connected continues to rise. This week on #WorkTrends, host Meghan M. Biro was joined by Igloo Software VP of Product Strategy Stephen Rahal to discuss the four key trends every company needs to know today to better prepare for the future workplace. Stephen shared about how companies can make the most of technology

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Looking Ahead: Future-Proofing HR

The HR function of today is not the one of yesterday, and it certainly won’t be the one of tomorrow. So how do businesses make sure their HR departments are ready for upcoming challenges? One of the surest ways is to put resources toward future-proofing HR—implementing policies, procedures, and technology that will enable business to keep pace with further evolution. The 2016 Global Talent Trends Study from Mercer, the world’s largest HR consulting firm, underscores the need for businesses to redefine how they manage, develop, and incentivize talent to achieve growth. Future-proofing the HR function is key, and the study identifies five ways to

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#WorkTrends Preview: The New Digital Workplace: Four Key Trends

Many pundits in the HR and tech space are speculating on trends we need to be mindful of. Many anticipate the workplace as we know it today will be a great predictor of what’s to come. As more and more companies develop a global footprint and with that employ people based in different countries with varying cultural nuances, the need for better digital tools and accessibility to remain connected continues to rise. Join this week’s special guest Igloo Software VP of Product Strategy, Stephen Rahal and host Meghan M. Biro as they discuss the four key trends every company needs to know

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#WorkTrends Recap: Mentoring: Women Elevating Women

Success in business does not happen alone. Most successful people will tell you that mentorship has played a big part in their journey to the top. Mentorship, whether it occurs in or out of the workplace, has numerous personal benefits, especially for women. This week on #WorkTrends, we were joined by Valerie Martinelli, previously of the Center for Economic & Policy Development, Inc. She discussed the pros of mentorship and how women in the workplace can develop a support system for elevating the cause of women in the workplace. Valerie also shared the widespread benefits of mentoring programs and how these

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AI and Chatbots: Getting Their Sensitivity Training

Earlier this year, Microsoft dipped a toe into the Artificial Intelligence space with an AI-powered chatbot that it set loose on Twitter. Designed to pass for a conversational teenager, responding to queries and mimicking casual, playful speech patterns familiar to Millennial and Gen Z users, it was supposed to be cool. Unfortunately, it wasn’t long before Tay, the Microsoft-labeled “AI fam from the internet that’s got zero chill” devolved into a racial slur spewing monster. Of course, the curious case of Tay was somewhat of a fluke, a science experiment gone rogue, hijacked by internet trolls bent on exploiting the software

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Can Machine Learning Make HR Better?

Are you familiar with deep learning? Deep learning describes the ability for artificial intelligence (AI) algorithms to learn from our behavior using brain-like structures called neural networks, and it’s changing the field of human resources in significant ways. AI programs can predict outcomes based on past experiences fed into the program. Because AI can recognize patterns and analyze data at light speed, it can help HR directors make decisions with greater confidence.  From finding and recruiting prospects to streamlining employee assessment processes, machine learning and AI can make it easier for HR executives to do their jobs better—and today’s technology is

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#WorkTrends Preview: Mentoring: Women Elevating Women

Mentorship, whether it occurs in or out of the workplace, has numerous personal benefits, especially for women. Our guest, Valerie Martinelli, previously of the Center for Economic & Policy Development, Inc., will be discussing the pros of mentorship and how women in the workplace can develop a support system for elevating the cause of women in the workplace. Ms. Martinelli will also discuss the widespread benefits of mentoring programs and how these are important programs for employers to institute into their culture. She will discuss her experience and how utilizing mentorship, sponsorship, and coaching can help us learn to turn our

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#WorkTrends Recap: 2017: The Year of Selling Yourself

This week on #WorkTrends we went beyond selling products and services and looked at how 2017 can be the year of selling yourself. We are all salespeople whether you realize it or not. Host Meghan M. Biro was joined by best-selling author and expert salesman Anthony Iannarino to discuss what people need to do to rise above the crowd at work and be a standout employee. Anthony shared tips and ideas that you will be able to use during 2017 and beyond. Here are a few key points he shared: Selling is not a bad word. It is all about relationship

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Why Social Media Is Shaping The Future Of Work

Lists of social media disasters are like new versions of worst-dressed lists. And there’s no such thing as not being on social media. If you’re not actively pursuing your brand on social, someone else is, and probably not the way you want to be. And being the butt of a joke you never intended to make has staying power: things do not disappear on the Internet. The bottom line is that you’re a brand whether you have no control over it (bad) or you control it (good). This isn’t just about consumers, either: it’s about your workforce. Social media has helped erase the wall between

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#WorkTrends Preview: 2017: The Year of Selling Yourself

We’re very excited to kick off our very first TalentCulture #WorkTrends of 2017! We have a very big show lined up that everyone will benefit from. The Year of Selling Yourself. This goes beyond selling products and services, on Wednesday, January 4, 2017, we’re going to be discussing how YOU can better sell yourself. This means focusing on what you need to do to rise above the crowd at work and be a standout employee. It also, means what each and everyone of us needs to do to find success and happiness in life. Please join host Meghan M. Biro and

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Employer Brand vs. Consumer Brand: What’s the Difference?

Branding has been a buzzword for a while now—a hot one—but employer branding as a concept? That’s still relatively new. Many companies know they should be doing more of it to recruit talent and increase employee engagement—but they don’t have the budget or resources to follow through. Others might simply confuse it with consumer branding, which is understandable since there is some overlap. If employer branding is part of your 2017 planning, here are reasons it’s important and also different from consumer branding. And, here are some ways to you can make employer branding work for your company. The Case for

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New Employee Benefits That Could Be Your Secret Weapon

Healthcare and 401(k)? Boring. Today’s employees crave benefits that are as innovative as they are. Providing the perks employees really want—in addition to the medical coverage they need, of course—can help you attract and retain top talent. Fortunately, employee benefits don’t have to be expensive to be appealing. Don’t feel pressure to build a Google-worthy game room or turn your headquarters into a jungle terrarium like Amazon. These five ideas for employee benefits will please your staff without the need to re-decorate your office digs. Loan Payback Assistance Millennials have an average of $41,286.60 in student debt, more than $10,000 higher

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Slack for Recruiting? You Betcha!

Slack has created a name for itself as a tool for communication, collaboration, and file-sharing amongst team members in a business or organization. But did you know tech-savvy HR directors are jumping ahead of the curve to adopt Slack as a recruiting tool? Slack interfaces with a host of other messenger and collaboration apps—including Facebook, Twitter, GDrive and Gmail, and Asana—so you can reach out to people where they already are. It allows recruiters to connect with top talent across a variety of networks. Intrigued? You should be. Let’s start from the beginning—finding candidates via Slack—and then look at some of

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