How Retail Hiring Will Change in the Next 5 Years
The shopping experience has changed a lot over the past 10 years. But the experience of applying for a retail job is pretty stuck in the past. According to the Bureau of Labor Statistics, in 2016 there were nearly 5 million retail sales jobs in the U.S. While the retail industry is changing fast and moving from brick-and-mortar to online, retailers still employ a large demographic of Americans. And retailers that want to attract and retain those workers will need to stay innovative. We asked Kimberly Carroll, principal at HR consulting firm IA, how she sees recruiting and hiring changing among