Violence On The Job: It Pays To Prepare #TChat Recap
“Prepare for the unknown by studying how others in the past have coped with the unforeseeable and the unpredictable.” ―Gen. George S. Patton
This week’s #TChat events coincided with the anniversary of a difficult date in U.S. history — September 11. As our nation considered lessons learned from terrorist events 12 years ago, our TalentCulture community came together to crowdsource ideas about a topic that is vital every day of the year: How to prevent workplace violence, and prepare for incidents that may occur.
According to OSHA, workplace violence includes a range of behaviors that put workers at risk while on the job — from verbal threats and abuse to physical assault and even homicide. How prevalent are these harmful incidents? Some notable facts:
• Each year, more than 2 million Americans report that they have been victims of violence in the workplace. (See details from the U.S. Dept. of Labor.)
• A surprising proportion of incidents are fatal. As the adjacent image illustrates, nearly 20% of on-the-job fatalities are associated with workplace violence, according to the Bureau of Labor Statistics.
• Workplace violence is estimated to cost employers a whopping $120 billion a year. And of course, the human toll is incalculable.
For these reasons alone, workplace violence is a growing concern that deserves serious attention.
Violence At Work: What To Do?
To lead this week’s conversation, we welcomed two experts:
• Tom Bronack, President of Data Center Assistance Group, specialists in enterprise resiliency.
• Felix Nater, Founder of Nater Associates, a business security advisory firm.
On #TChat Radio, Tom explained that companies can achieve more effective compliance and recovery through a strategy of enterprise resiliency — combining all recovery operations and personnel in a single entity that speaks the same language and uses the same tool set. Why is this important? As Tom noted during the #TChat Twitter discussion:
"The biggest incident a company can suffer from is the loss of their reputation." #TChat @Bronackt
— TalentCulture (@TalentCulture) September 11, 2013
Felix emphasized the need for proactive violence prevention programs in the workplace, explaining that preparation can decrease incidents by improving problem solving and conflict resolution. He also noted that broader awareness is worth the investment of time, energy and resources to identify threats and mitigate risks. During the Twitter chat, he suggested a handy mnemonic:
@TalentCulture Proactive = PREP: Proactive, Responsive, Engaged and Prepared. #TChat
— Felix P. Nater, CSC (@FelixNater) September 11, 2013
He also cautioned us that results come from solid planning, in concert with effective execution:
@PengoMommy @bronackt Like we always say, the plan is only as good as the time alloted to train and evaluate results. #TChat
— Felix P. Nater, CSC (@FelixNater) September 12, 2013
Tom and Felix inspired many participants to join the conversation last night. Thanks to everyone who contributed opinions and insights! Highlights are captured in the Storify slideshow below, along with resource links from the week. We invite you to review these ideas and share them with others. Who knows? You could be a catalyst to make your organization a safer place to work!
#TChat Week-In-Review: Violence Prevention In Today’s Workplace
#TChat Preview: TalentCulture Community Manager Tim McDonald introduced the topic, in a post that featured brief “sneak peek” G+ Hangout videos with both of our guests. Read the Preview: “Workplace Violence: Myth and Reality.”
Forbes.com Post: TalentCulture CEO, Meghan M. Biro outlined 5 ways that organizations can be proactive in maintaining a safe workplace culture. Read: “Is Your Workplace Prepared For Violence?”
#TChat Radio: As a prelude to our open Twitter chat, Meghan M. Biro and Kevin W. Grossman, talked with Felix Nater and Tom Bronack about best practices in workplace violence prevention and preparedness, while community members added their thoughts on the #TChat Twitter backchannel.
#TChat Twitter: Immediately following the radio show, I joined Felix, Tom, Meghan, Kevin and our entire community on the #TChat Twitter stream for an open discussion focused on 5 key workplace violence questions. For highlights from the conversation, see the Storify slideshow below:
#TChat Highlights: Workplace Violence & Preparedness
Closing Notes & What’s Ahead
GRATITUDE: Thanks again to Felix Nater and Tom Bronack for joining us this week. Your insights are raising awareness and providing solutions that make the world of work a more secure, productive place for us all.
NOTE TO BLOGGERS: Did this week’s events prompt you to write about workplace safety? We’d love to share your thoughts. Post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.
WHAT’S AHEAD: Next week, we tackle another timely topic in today’s workplace: Creative ways to leverage big data in recruiting top talent. This promises to be a really interesting peek into candidate profiling. So save the date (September 18) for another rockin #TChat double header. And keep an eye out for details in the next few days.
Meanwhile, the World of Work conversation continues! So join us on the #TChat Twitter stream, on our LinkedIn discussion group. or elsewhere on social media. The lights are always on here at TalentCulture, and your thoughts are always welcome.
See you on the stream!
Image Credit: Graeme Lawton via Flickr