A new reality is upon us.
According to new KeyInterval Research, HR departments are looking more like a purchasing departments and becoming quite skilled at managing vendor relationships.
But only a small fraction of those vendor-practitioner relationships produce high levels of excellence and return on investment.
This week’s #TChat guests: William Tincup and John Sumser, long-time HR and recruiting industry luminaries, friends and the founders of KeyInternal Research, shared the realities of the ideal HR-vendor relationship with our community.
Our attention must turn from the vendor landscape to the practitioner reality at the intersection between HR and technology. That reality is all about relationships.
But is HR getting better at managing their vendor relationships?
— Danyel Rupert, SPHR (@DanyelInHR) March 25, 2015
Connecting and building these essential HR-vendor relationships are facilitated by access to cloud, social, and mobile technologies.
A1: Technology is making communication easier but still making sure to be proactive about relationships is essential #tchat
— Stephen Willlis (@eclecticlang) March 25, 2015
Not everyone agrees that relationship management is getting better. HR must still battle bad practices and resistance to innovation.
— Rob Garcia (@RobGarciaSJ) March 25, 2015
Leadership can start relationship-building by prioritizing end-user satisfaction: satisfaction means quality adoption. Invest in the right technology and implement an application that works.
— John Sumser (@JohnSumser) March 25, 2015
The most successful HR implementations are when they align with business outcomes.
A3: – It's simple… if a direct line doesn't exist between HR software investment and business outcomes… don't invest… #tchat
— William Tincup (@williamtincup) March 25, 2015
The right HR software aligned with business outcomes, prioritizing end-user satisfaction, and leading with an open and positive mindset, are the essential components for creating lasting and meaningful HR-vendor relationships.
See What The #TChat Community Said About HR Vendor Relationships:
What’s Up Next? #TChat Returns Wednesday, March 25th!
#TChat Radio Kicks Off at 7pm ET / 4pm PT — Our weekly radio show runs 30 minutes. Usually, our social community joins us on Twitter as well. The topic: The Predictive Power HR Can Bring
#TChat Twitter Kicks Off at 7:30pm ET / 4:30pm PT — Our halfway point begins with our highly engaging Twitter discussion. We take a social inside look at our weekly topic. Everyone is welcome to share their social insights #TChat.
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