A new reality is upon us.
According to new
KeyInterval Research, HR departments are looking more like a purchasing departments and becoming quite skilled at managing vendor relationships.
But only a small fraction of those vendor-practitioner relationships produce high levels of excellence and return on investment.
This week’s #TChat guests:
William Tincup and John Sumser, long-time HR and recruiting industry luminaries, friends and the founders of KeyInternal Research, shared the realities of the ideal HR-vendor relationship with our community.
Our attention must turn from the vendor landscape to the practitioner reality at the intersection between HR and technology. That reality is all about relationships.
But is HR getting better at managing their vendor relationships?
Connecting and building these essential HR-vendor relationships are facilitated by access to cloud, social, and mobile technologies.
Not everyone agrees that relationship management is getting better. HR must still battle bad practices and resistance to innovation.
Leadership can start relationship-building by prioritizing end-user satisfaction: satisfaction means quality adoption. Invest in the right technology and implement an application that works.
The most successful HR implementations are when they align with business outcomes.
The right HR software aligned with business outcomes, prioritizing end-user satisfaction, and leading with an open and positive mindset, are the essential components for creating lasting and meaningful HR-vendor relationships.
See What The #TChat Community Said About HR Vendor Relationships:
[<a href=”//storify.com/TalentCulture/tchat-storify-4″ target=”_blank”>View the story “#TChat Storify: Realities Of HR-Vendor Relationships” on Storify</a>] What’s Up Next? #TChat Returns Wednesday, March 25th!
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