#TChat Recap: Live From Ireland: The IT@Cork European Technology Summit

This week, Kevin W. Grossman and I presented a very special live podcast and #TChat Twitter chat from Cork, Ireland.

Hosted at the popular IT@Cork European Technology Summit, this week we focused on the the impact of gender diversity Read more

#TChat Recap: Why Internal Customer Service Is So Important

Service must be a total commitment. Service is not just for the front line, but for every employee of any business – from the individual contributor to the CEO, explained Shep Hyken in this week’s #TChat .

Shepard Presentations’s Chief … Read more

#TChat Recap: How To Turn Horrible Bosses Into Happier Relationships

A bad boss can undermine our ability to work happy and hard. Poor communication skills, micromanaging, lack of direction, bullying — any of these characteristics can make a boss difficult to work with leading to stress, anxiety, frustration, absenteeism and … Read more

4 Must-Read Hiring Tips For Newbie Bosses

Congratulations! You’ve already rounded a few hurdles of starting a business — you’ve made the decision it’s something you’re motivated to do and you’ve set the wheels in motion to make it happen. The type of business you’re starting will … Read more