People Skills 101: Anger Management
(I wrote this article a few years ago, and I am amazed at how much it applies to current events–jl) When we talk about management
(I wrote this article a few years ago, and I am amazed at how much it applies to current events–jl) When we talk about management
While giving a recent acceptance speech at a BAFTA award ceremony, actress Kate Winslet shared an inspiring message: Don’t listen to the people who hurt you,
Can we develop processes that will lead to more efficient use of emotional energy? One of the goals of a successful enterprise is to achieve
In the rush to offer “content,” social media has become a veritable tsunami of advice on how to improve just about everything, be that a
The next time you post a job opening, you might want to think twice before automatically including a requirement for a college degree. You may
The New York Times and Forbes Magazine recently published articles about “Emotional Intelligence” and its applications in the world of work. Social scientists disagree about
For those of you who are not familiar with TWI, a.k.a. Training Within Industry, well, have you ever seen those WWII era posters lionizing Rosie
Presumably you know what “Drinking the Kool Aid” means, but if not, let’s just say it refers to people who blindly and unquestioningly accept a
We live in a world laced with smartism, i.e., a universal presumption that being smart is better than being stupid. But in the modern work
Peter Drucker, and many others, have often used symphony orchestra conductors as a metaphor for the role of a CEO/leader in the corporate world. That
Once upon a time, I had the extraordinary privilege of playing for some of the greatest conductors in history. But before you tsk-tsk me for
So I was getting a root canal last week and I asked the doctor if they were going to use a checklist. “After all,” I
If you read any books or articles about improving management and leadership, you may have noticed that many of them feature a list of actions
For many years I paid my rent by producing fund-raising videos for hospitals. I had several clients who kept using the phrase “patient-centered care.” For
When I was a teenage bass player, to be honest, I wasn’t very good. I mean, I could play a handful of pieces reasonably well,
I think it’s fair to say that I am an expert, or at least, very exper-ienced, in the realm of arts education. Since leadership is
There is a classic TedTalk featuring Brené Brown, in which she points out that “we cannot selectively numb emotion.” In other words, if you are numbing yourself
(Editor’s note: The following article discusses the recent #TChat event: “Authenticity Is An Inside Job That Starts With Self” – Click here to view the
I have a little confession to make. I find power to be delicious. For most of my life I have worked as a kind of
Dan Pink’s book “Drive: the Surprising Truth about What Motivates us” has thrown a major monkey wrench into how we think about motivation. For years it