
AI and Chatbots: Getting Their Sensitivity Training
Earlier this year, Microsoft dipped a toe into the Artificial Intelligence space with an AI-powered chatbot that it set loose on Twitter. Designed to pass for a conversational teenager, responding to queries and mimicking casual, playful speech patterns familiar to Millennial and Gen Z users, it was supposed to be cool. Unfortunately, it wasn’t long before Tay, the Microsoft-labeled “AI fam from the internet that’s got zero chill” devolved into a racial slur spewing monster. Of course, the curious case of Tay was somewhat of a fluke, a science experiment gone rogue, hijacked by internet trolls bent on exploiting the software