Good Management Skills: Nature or Nurture?

 Earlier this year, Gallup issued a fascinating study that looked at why great managers are so rare. It concluded that while one of the most important decisions a company can make is whom they select to manage, companies fail to choose the candidate with the right...

5 Essentials of Strategic Renewal

Every organizational strategy needs regular updating regardless of how successful you’ve been. It’s simply not good enough to develop your strategy and put it on the shelf, expecting that it will work indefinitely. Always be looking for and recording the...

3 Steps To Build A "DAZZLE" Culture

Satisfying your customers isn’t good enough in today’s competitive markets. Meeting their needs falls short of earning their loyalty. You need to dazzle them; leave them “breathless” whenever they touch your organization. The challenge is to build an organizational...

3 Reasons Your Manager Isn’t Doing a Good Job

A huge 75% percent of people that quit their jobs, do so because of their bosses. At the same time, employers cite high staff turnover as one of the biggest challenges that companies face. It seems like there may be a solution right there, but actually improving...