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Photo: Mariya Pampova

#WorkTrends: Hiring Virtual Assistants

Virtual assistants (VA) offer young brands the flexibility to focus on other areas of the business.

Don’t forget to subscribe to the podcast so you don’t miss an episode.

From multitasking between meetings and meal prep to the issues of internet and noise levels, many of us are still trying to adjust to this new normal. But we don’t have to do it alone. Big and small companies are hiring helpers to come to the rescue. These virtual assistants (VAs) and freelancers can take on the tasks that give employees a break and keep the business going.  

Nathan Hirsch, co-founder of Outsource School, came to #WorkTrends to talk about this new trend. For entrepreneurs and leaders he’s got one rule of thumb: bring in help before you’re in dire straits early. “When you can’t walk away from your business for a week, a moment — that’s usually a good indication that you need to hire followers” — as he calls VAs.

The same approach applies as with bringing in any outside help: make sure everyone is on the same page and onboard well. Outsource School uses an onboarding process called SICC: Schedule, Issues, Communication and Culture. VAs also receive standard operating procedures for their first week at work and are tasked with not just reading them, but asking questions. A quiz determines whether they need more training or not — and at that point, if the fit isn’t right, each party may decide to part ways. “That’s how you protect your time, protect your investment and build trust,” he noted. 

For managers, Nathan advises “making sure you set those communication channels up front” to get the process aligned — whether that includes emails, Slack, WhatsApp, Viber or all of them. Then coach VAs on which to use when. For VAs, asking for support when needed is critical. And I predict that we’re going to see more VAs coming onboard now and into the future, so this is an option I’d take seriously. 

We covered a lot of ground in this discussion, so I encourage you to have a listen for yourself. Got feedback? Feel free to weigh in on Twitter or on LinkedIn. (And make sure to add the #WorkTrends℠ hashtag so others in the TalentCulture community can follow along.)

Find Nathan Hirsh on Linkedin and Twitter

(Editor’s note: This month, we’re announcing upcoming changes to #WorkTrends podcasts and Twitter chats. To learn about these changes as they unfold, be sure to subscribe to our newsletter.)

Entrepreneurship 101

In The Beginning

There are many reasons why someone desires to be an entrepreneur. There is, however, a commonality most often found among entrepreneurs… the entrepreneurial spirit. This trait is the driving force behind why people start their own business. It is a strong desire to create, coupled with a vision to succeed.

Various life experiences combined with someone’s own personal drive and vision can set the wheels in motion when considering livelihood as an entrepreneur. Undeniably, some of the biggest and best companies started in garages and basements by people with a vision to create. So what happens once the vision becomes a reality and you have a bona fide business? Hopefully, you have done all the preparation needed to get to this point and have a plan of action to keep your business heading in the right direction.

All too often, people with great ideas begin their entrepreneurial journey without having performed the due diligence needed on the front end. The business plan needs to be rock solid, your finances stable to sustain you, and your determination and endurance to keep moving the needle forward, fully charged. Understanding that a flexible mindset will help you make adjustments, as needed, is important and they shouldn’t be looked upon as setbacks.

In regards to finances, it’s important to consider options for your business throughout its lifespan. What does your business plan outline for the present, near and far future in regards to growth and what are the finances you’ll need to keep your business buoyant? When will you need to hire people, if at all? What type of capital purchases will be needed and is it better to buy versus lease? How will you anticipate and off-set your operating costs? There are many more questions you need to consider, but inevitably it will always come back to finances. For business owners seeking financial options, there are outside sources that may be beneficial, but understand these sources come with other types of “hidden costs” that may not be appealing, and I’ll address that later in this article.

Playing The Money Game

You need to be aware that obtaining investor money is not an easy task and one that many entrepreneurs will be denied due to the number of available investment opportunities. Generally, early start-ups are considered the least desirable by capital investors but can be attractive to an angel investor, who generally invests smaller amounts of money knowing there is a greater risk. Capital investors prefer to invest in businesses that have a track record of success and longevity thus increasing the odds of a big payout on their investment.

Is it wrong to seek out venture capital investments? Some people might say, it’s just the good ole’ American way of doing business. In reality, it provides opportunities for investors seeking great ideas, products and services that have come from the sweat equity of entrepreneurs. On the other-hand there are individuals who enter into entrepreneurship and start businesses with the intention of being invested in or purchased outright.

Serial entrepreneurs like Reid Hoffman make starting, quickly growing and acquiring large infusions of capital investments, their actual business model. I liken them to people who buy and flip houses. The emotional attachment to the property is in knowing there is no attachment beyond how attractive it appears to outside investors or buyers. This doesn’t mean the serial entrepreneur doesn’t care about his business; it simply means the end-goal is not for longevity.

For some entrepreneurs, an infusion of money from an outside source comes with a side of other, more significant changes. With venture capital comes the attractive infusion of money that not only helps relieve entrepreneurs of the financial burden of managing a business, but also helps divest them from the emotional attachment and control of the business they started.

These business owners have in essence agreed to take on partners with a lot of power and influence over how the business will be managed. The investors will assume the position of stakeholder and to whom the business owner will report. Since the goal of capital investors is to purchase at a price that leaves a great margin for profitability and opportunity to sell at a higher price down the road, the actions and decisions may not align between the investors and the business owner. This is a mindset business owners need to understand and adjust to quickly if they want the money. If relinquishing control of one’s business is something a person can mentally manage, then the transaction shouldn’t present any problems with the repositioning of authority. However, it will, likely, change many things about the company’s business model. Rest assured, venture capitalism is always this: self-serving to the investors.

At The End Of The Day

I don’t profess to tell other companies how to conduct business, however for my company inviting in outside investors has never been an option. I choose to work with people who believe in the mission, vision, values and culture we’ve set forth as a company. Capital investors are more concerned with how their exit plan will manifest and not focused on the efficacy of the organization as a customer engagement machine.

I like to believe that “good guys” can finish first in business. Good business people are those who are not self-serving, but are people who understand who it is that they serve, and they serve them well. This understanding is important for any business owner to know, because it puts motivation into context and gets priorities straight. Everybody wins in this situation. Companies make money. Consumers get what they want, and hopefully return to buy more. Companies that conduct business with their customers in mind, will in turn, be top-of-mind to their customers.

Knowing yourself and what motivates you, understanding what it will take to build your business and who you want to help make your organization successful are considerations never to be taken lightly.

Image credit: StockSnap.io

The TalentCulture Corner Office With CEO Doug Coull

This is the first in our series of interview-style articles that focus on conversations with executives from all areas in the world of work. These articles are designed to highlight various perspectives and experiences from professionals who have made the move to the “corner office.”

Cyndy Trivella, Events Manger with TalentCulture, sat down with Doug Coull, CEO, at Advanced Personnel Systems, Inc. to talk about entrepreneurship, leadership and the value of good business relationships.

Cyndy: I had the distinct pleasure of speaking with Doug Coull, from Advanced Personnel Systems, makers of SmartSearch applicant tracking system. Doug is a smart entrepreneur, devoted dad, an active member of the local community in San Diego, and someone who believes in building business that satisfies a greater good for the many.

Cyndy: So Doug, as someone who’s been an entrepreneur for over 30 years, you have a great deal of experience in being a business owner. What advice can you give to people who have entrepreneurial aspirations and want to start their own company?

Doug: To begin, create a detailed business plan. Have a realistic vision for what you want to do and be able to articulate it. Stay the course, but don’t make overly optimistic assumptions. Like the saying goes, “hope for the best, but plan for the worse.” Objectively weigh the pros and cons, and make sure you have enough money to live on and to fund the business. Make your most accurate assessment about how long it will take to become profitable and then multiply that timeline by three. You’ll need to get your hands dirty doing a little bit of everything and a lot of some things, and you have to be flexible. Also, don’t underestimate the amount of sweat equity that will be required. In other words, be prepared to work long hours so you better like the business you’re starting… a lot. You will, likely, only have a shot at success, if you love your business.

Cyndy: Very good advice. Sounds like the key here is balancing the entrepreneurial drive with a realistic and doable plan of action. So, once the organization is up and running, what are some of the pros and cons a business owner might face?

Doug: The pros fall into four buckets for me. First, there’s a great deal of self-satisfaction in seeing your vision come to fruition and to feel successful. Second, being a servant leader to your community and creating an organization that supports the economy and business health in your area and industry is very gratifying. Third, creating a successful company usually involves creating jobs which provides a livelihood and financial support for your employees, their families and, again, the community as a whole. It’s a tremendous responsibility, but one of the most rewarding experiences a business owner can have. Fourth, the financial security and independence, if you’re successful, can be tremendous.

Cyndy: I really like how you compartmentalized the pros and give all the parts equal importance. So tell us about some of the cons.

Doug: One of the biggest cons for many people is financial stress. Unpredictable risk management variables like the economy; bad weather; life circumstances associated with health and family emergencies; and even the relationship with your employees and customers can take a toll and overwhelm the most prepared business owner. It’s tantamount to the financial responsibility of home ownership, but multiplied ten times over. Also, being particular about whom you hire and whom you do business with is important, and ensuring that it’s a win-win situation for everyone is magical. Attitude and motivation go a long way in any relationship. Surround yourself with people who share in your vision and want to do business with you and who see the synergistic value… whether that’s your employees, vendors or customers. And though, this can be a scary thought, don’t be afraid to turn away business if it’s not a good cultural fit. Too often, business owners try to shoehorn customers into buying something that may not be right for the customer or his business. This type of partnership will fail miserably because neither the provider nor the customer understood what the end result would look like. The product, service and relationship need to make sense for both parties.

Cyndy: That’s so true; good relationships are important. O.K. so switching gears, I have a question for you on the topic of leadership. There’s a lot of press today about what defines good leadership and bad leadership. What do you see as the biggest obstacles leadership must rise above?

Doug: Believing that you are the only one who can get things done effectively is a false sense of self. If you want to be free of overwhelming responsibility, you need to let go of things.

Also, as I said previously, it’s imperative that you hire the right people. They must be people you can trust, who are highly skilled and motivated. Once you have these people on board, allow them to do their jobs and empower them to take responsibility. People want to be contributors and to be recognized for their contributions. Stifling them will not serve you nor them with a satisfying result. When I hire, I look for people who are smarter and more motivated than I am. Unfortunately, some individuals are afraid to hire people who are smarter than they are and that is a lost opportunity and a disservice to the organization. Good leaders shouldn’t fear strong employees, but instead capitalize on their strengths and make it work for them and the company.

Cyndy: I appreciate hearing this. As someone who works for you, I can say with certainty, you do allow people to do their jobs and to be a contributor in an environment where everyone has a seat at the table. Last question… so as a business owner in a space that is teeming with service providers, how can HR vendors build better relationship with their prospects and clients?

Doug: As with anything in life, becoming an effective communicator is essential. Great communicators listen as well as they speak. Also, taking a genuine interest in people and truly understanding their business, goals and needs shows you care about them and their success. And never, ever underestimate the value of your brand reputation. As human nature goes, people will share good news, but spread bad news faster. As last but not least, just be nice to people. Affability can go a long way.

Cyndy: Doug, it was great catching up with you and I really enjoyed the conversation. Thank you for sharing your advice and perspective with us.

Doug: Thank you; I enjoyed it.

Be sure to look for our next article, coming soon, from The TalentCulture Corner Office.

Photo Credit: nguyenvanhoadz via Compfight cc

Job Auditions: Secret to Successful Hires?

By Matt Mullenweg, Founder, Automattic.

Hiring potential employees on a trial basis can help you quickly discover things about them that you can’t learn from resumes, interviews or reference checks. Here’s how it works in our organization.

Automattic (the fuel behind WordPress.com) employs more than 225 people who live all over the world, in 190 different cities. Our headquarters office is in San Francisco, and it operates similar to a coworking space. Employees who live in the Bay Area can choose to work from that location if they wish. However, most of our employees choose to work from other sites.

For us, this arrangement makes sense — our business is based on open source software, which is a decentralized product. However, outsiders have been skeptical as we’ve moved forward with our distributed work model.

At the outset they said, “That works great when you have 10 or 15 employees, but when you reach a team of 30, it falls apart.” Eventually we passed 30 employees, and we started hearing that the magic number is 100. Then people said Dunbar’s number — 150 — would be the point at which it didn’t work. Yet we keep blowing past these thresholds. We hired more than 100 people in 2013.

What’s special about us? We don’t hire the way most companies do — both in our mindset and our actions.

Mindset: We Think Differently About Work

In many businesses, if someone shows up in the morning and he isn’t drunk, he doesn’t sleep at his desk and he’s dressed nicely, it’s assumed that he’s working. But none of that takes into account what he’s actually creating during the day — and that’s really what matters.

Many people create great things without having to follow established workplace norms. Our organization measures work based on outputs. I don’t care what hours you work. I don’t care if you sleep late, or if you pick a child up from school in the afternoon. It’s all about what you produce.

This arrangement isn’t for everyone. But a lot of people like the autonomy we offer, and that’s important. So we’ve arrived at an unorthodox hiring system that serves our needs perfectly.

Behavior: We Hire by Audition

Before we hire anyone, they go through a trial process first, on contract. They can do the work at night or over the weekend, so they don’t have to leave their current job in the meantime. We pay a standard rate of $25 an hour, regardless of whether a job candidate wants to be an engineer or the chief financial officer.

During the trials, applicants perform actual work. If you’re applying to work in customer support, you’ll answer trouble tickets. If you’re an engineer, you’ll address engineering problems. If you’re a designer, you’ll design.

Seeing Is Believing

There’s nothing like being in the trenches with someone — working with them day by day. It tells you something you can’t learn from resumes, interviews or reference checks.

At the end of the trial, everyone involved has a great sense of whether they want to work together going forward. And, yes, that means everyone — it’s a mutual tryout. Some candidates decide we’re not the right fit for them. For others, the experience solidifies their commitment.

The Payoffs of Careful Hiring

Overall, we end up hiring about 40% of the people who try out with us. It’s a huge time commitment — coordinating the short-term work our applicants perform — but it leads to extremely low turnover. In the past eight years, only about 10 people have left the company, and we’ve let go of another 25 or 30. Those are great numbers in today’s work environment, so it’s a system we plan to keep utilizing.

Today, I spend at least a third of my time on hiring. And even though it’s a small part of our process, I still look at every resume the company receives, and I conduct the final interview with everyone who joins us.

It’s worth the effort. Nothing has the impact of putting the right people around the table. The aphorism is true: You can’t manage your way out of a bad team. We’ve done experiments to find the best way to hire based on our unique organizational structure. I encourage your business to do the same.

252691_10150856254811651_681132284_n(About the Author: Matt Mullenweg is the founder of Automattic, the company behind the open-source blogging platform, WordPress.com, as well as Akismet, Gravatar, VaultPress, IntenseDebate, Polldaddy and more. Additionally, Matt is a principal and founder of Audrey Capital, an investment and research company. Connect with him on Facebook or on Twitter.

(Editor’s Note: This post was adapted from a post at Brazen Life, with permission. It is based on a talk by the author at the December 2013 Lean Startup Conference. It originally appeared on Harvard Business Review. For more information, visit the Insight Center on Talent and the New World of Hiring. Brazen Life is a lifestyle and career blog for ambitious young professionals. Hosted by Brazen Careerist, it offers edgy and fun ideas for navigating the changing world of work. Be Brazen!)

(Also Note: To discuss World of Work topics like this with the TalentCulture community, join our online #TChat Events each Wednesday, from 6:30-8pm ET. Everyone is welcome at events, or join our ongoing Twitter and G+ conversation anytime. Learn more…)

Image Credits: Wikipedia (feature) and Kevin Abosch (author)

Soul Search — Then Job Search

Written by career consultant, Maggie Mistal

Most of us assume that the best way to find a job is to look at what’s available in online listings, or to follow someone else’s advice. However, these methods often lead to unfulfilling career choices.

You only need to look at the latest job satisfaction surveys to recognize how unfulfilled most workers feel. For seven straight years, The Conference Board has reported that less than half of U.S. workers are satisfied in their careers. So what can you do to find job satisfaction and fulfillment while still making a great living?

Uncover Your Core Genius

“Core genius” is the special contribution that each of us brings to our professional life. It’s what you are in this world to do that only you can do. It’s the unique package of skills, experiences, passions, interests, talents, abilities and attitude that you possess.

Take my client Laura Rolands. Laura was a hard-working Human Resources executive at Chrysler. She’s also a mom. When Laura’s son was diagnosed with ADD (Attention Deficit Disorder), she got to work and investigated how to best help him with attention strategies at school and in life. Through this experience and through our career coaching work together, Laura realized she had a talent and an interest in helping people with attention issues.

It led Laura to start an attention coaching business shortly after accepting a voluntary buy-out from her position in the automotive industry. Her business is in a relatively new field, focused on coaching people to overcome challenges associate with ADD or ADHD (Attention Deficit Hyperactivity Disorder). Actually, you don’t need a diagnosis to benefit — anyone who feels overwhelmed or distracted in today’s hyper-connected environment will find value in Laura’s services. Her clients have developed time-saving personal routines, and have improved their academic and business performance.

The Path to a Successful Career Fit

In 10 years of coaching, I have seen that we are each uniquely built to fulfill a specific purpose. And I am proud to have many success stories such as Laura Rolands. However, too often people take their unique talents for granted. In fact, the real challenge is that most people have no idea what their purpose is. That is where I help.

I believe the best way to find your purpose — your core genius — is to conduct a formal Soul Search, and get specific about all the elements of your ideal career. It starts with helping clients assess themselves in 8 essential dimensions, as part of the “Soul Search, Research and Job Search” process I developed.

These elements include: 1) your top interests, 2) key motivators, 3) skills you want to employ, 4) ways you want to contribute, 5) best qualities, 6) best work environment, 7) activities you enjoy most, and 8) salary and benefits.

Soul Search Before Job Search

By working through exercises and self-reflection questions, we prioritize what’s most important and brainstorm career possibilities that match those elements. You can gain even deeper clarity with my downloadable (PDF) Soul Search workbook.

This workbook contains over 30 pages of exercises to help professionals uncover the eight core elements of your core genius. The insights developed from each exercise are designed to correspond with a section of your own personalized career guide. This helps you easily organize and interpret the information as the basis for brainstorming new career possibilities and making sound decisions about the best options for you.

So stop looking at want ads and instead start talking to anyone and everyone about the ways you are already of service. Carefully process all of that input, and you’ll see viable new options ahead. Take seriously the value you bring to the table, and (like Laura Rolands) believe that you can get paid to deliver it. Let others know about the high-value service you are prepared to provide. Then deliver it consistently and professionally. Soon, you’ll find you have more than enough work in your new role — and you’ll be making a living while loving what you do.

Have You Discovered Your Core Genius?

Are you in touch with your core career strengths? What steps did you take to gain that awareness? And how have you applied it to your career? Share your thoughts in the comments area.

Maggie Mistal(About the Author: CNN dubbed Maggie Mistal “one of the nation’s best-known career coaches.” A former Learning & Development executive at Martha Stewart Living Omnimedia, she is a certified life purpose and career coach who, for seven years, hosted “Making a Living with Maggie” on SiriusXM, and now airs a monthly podcast on iTunes. Maggie has been featured across major media, including NBC’s Today Show, Fox Business, CNN and The New York Times. Connect with Maggie on Twitter, or LinkedIn or Facebook.)

(Editor’s Note: For a limited time, in conjunction with her February 2014 appearance at #TChat Events, Maggie is offering special pricing for her “Soul Search” career planning workbook to anyone who mentions #TChat when contacting her. Don’t miss this opportunity to get a fresh perspective on your core genius!)

(Also Note: To discuss World of Work topics like this with the TalentCulture community, join our online #TChat Events each Wednesday, from 6:30-8pm ET. Everyone is welcome at events, or join our ongoing Twitter conversation anytime. Learn more…)

Image Credit: Pixabay

Managing Your Career: What Would Richard Branson Do?

Written by James Clear

In 1966, a dyslexic 16-year-old boy dropped out of school. With only a tiny bit of seed money and a friend’s help, he founded a magazine for students. Fueled by advertisements he sold to local businesses, he ran this bootstrapped operation from the crypt of a local church.

Four years later, seeking ways to grow the fledgling magazine, this enterprising young man started selling mail-order records to his student subscriber base. Within a year, record sales were sufficient to help him build his first record store. After two years of selling records, he decided to launch his own record label and studio.

The small recording studio rented space to local artists, including one named Mike Oldfield. This was where Oldfield created his hit song “Tubular Bells,” which became the record label’s first release. The song eventually sold more than 5 million copies.

Over the next decade, the fearless entrepreneur grew his record label by attracting bands like Culture Club, Sex Pistols and The Rolling Stones. Along the way, he continued adding businesses to his portfolio — an airline, railway, mobile phones, on and on. Almost 50 years later, his conglomerate included more than 400 companies.

That young boy who left school behind but kept starting things despite his inexperience and lack of knowledge is now a world-renown billionaire — Sir Richard Branson.

How I Met Sir Richard Branson

When I walked into the Moscow conference room, Branson was sitting in a chair only 10 feet away. A hundred other people surrounded us, but it felt like we were having a private conversation in my living room. He smiled and laughed frequently. His answers seemed unrehearsed and genuine.

At one point, he told the story of how he started Virgin Airlines, a tale that seems to represent his entire approach to business and life. Here’s what he said, as I best recall:

I was in my late 20s, so I had a business, but nobody knew who I was. I was headed to the Virgin Islands and a very pretty girl was waiting for me, so I was, um, determined to get there on time. At the airport, the final flight to the Virgin Islands was cancelled because of maintenance or something. It was the last flight out that night. I thought, “this is ridiculous,” so I went and chartered a private airplane to take me to the Virgin Islands, which I did not have the money to do. Then, I picked up a small blackboard, wrote “Virgin Airlines: $29” on it, and went over to the group of people who had been waiting for the cancelled flight. I sold tickets for the rest of the seats on the plane, used their money to pay for the charter fee, and we all went to the Virgin Islands that night.

Successful People: What Habits Make a Difference?

After speaking with our group, Branson joined a panel of industry experts to discuss the future of business. As everyone around him filled the air with buzzwords and mapped out complex ideas for our future, Branson said things like, “Screw it, just get on and do it,” closely followed by things like, “Why can’t we mine asteroids?”

As I watched the panel, I realized the one person who sounded the most simplistic is the only one who is also a billionaire. So what sets him apart from the rest?

Here’s what I think makes all the difference:

Branson doesn’t merely say things like, “Screw it, just get on and do it.” He actually lives his life that way. He drops out of school and starts a business. He signs the Sex Pistols to his record label when everyone else says they’re too controversial. He charters a plane when he doesn’t have the money.

When everyone else balks or comes up with rational reasons why the time isn’t right to move forward, Branson gets started. He figures out how to stop procrastinating and he takes the first step forward — even if it seems outlandish.

Start Now — Even If You Don’t Feel Ready

Of course, Branson is an extraordinary example, but we can all learn something from his approach. If I summarize the habits of successful people in just one phrase, it’s this — successful people start before they feel ready.

I can’t think of anyone who embodies that philosophy better than Branson. Even the Virgin empire name was chosen because Branson and his partners were business “virgins” when they launched the company.

Branson has spearheaded so many ventures, charities and expeditions throughout his career — it would have been impossible to prepare fully before launching them all. In fact, he was likely not prepared or qualified for any of them. He’s a perfect example of why the “chosen ones” choose themselves.

The Truth About Getting Started

If you’re working on something important, then you’ll never feel ready. A side effect of pursuing challenging work is that you’re simultaneously pulled by excitement and pushed by uncertainty.

When you begin a new endeavor, you’re bound to feel uncomfortable and perhaps even unqualified. But let me assure you — what you have right now is enough. You can plan, revise and delay all you want, but trust me, what you have now is enough to start. It doesn’t matter if you’re trying to start a business, lose weight, write a book or re-energize a career. Who you are, what you have, and what you know right now is good enough to get going.

We all start in the same place — no money, no resources, no contacts, no experience. The difference is that some people choose to start anyway. And only those who start can reach the finish line.

So, what are you waiting for?

james-clear-circle-250(About the Author: James Clear is an entrepreneur who leverages behavior science to help you master your habits, improve your health and do better work. For useful ideas on improving your mental and physical performance, subscribe to his newsletter or download his 45-page guide on Transforming Your Habits. Connect with James on Twitter or Google+ or LinkedIn.)

(Editor’s Note: This post was adapted from Brazen Life, with permission. Brazen Life is a lifestyle and career blog for ambitious young professionals. Hosted by Brazen Careerist, it offers edgy and fun ideas for navigating the changing world of work. Be Brazen!)

(Also Note: To discuss World of Work topics like this with the TalentCulture community, join our online #TChat Events each Wednesday, from 6:30-8pm ET. Everyone is welcome at events, or join our ongoing Twitter and G+ conversation anytime. Learn more…)

Image Credit: Kris Krug Flickr

Putting a Face on Remote Work #TChat Recap

Say, “Good Morning.”

Go ahead. Say it out loud. Oh, but say it to someone else. Preferably in the morning. In person. Or on the phone. Or even online.

If it’s later in the day, maybe you can say, “Good Afternoon.” Or “I’m going to grab a bite to eat” when you leave for lunch.

Or when you want feedback on an idea, simply ask, “Gotta minute?”

Face-to-face — keyboard-to-keyboard — whatever it takes. Human interactions are the glue that keeps us all grounded and helps us get work done. And these days more than ever, more of us are getting more work done remotely.

Collaboration platforms, video conferencing, social networks — even our phones — these are the tools that keep us connected and empowered, wherever we roam in today’s fluid world of work.

These technologies help us plan and problem solve more efficiently than ever. Of course, they can also help us interrupt and disrupt workflows. It may be harder to be a dreaded “gotta-minute” goblin when you work from home, but it still happens.

So seriously. Gotta minute? Because it’s those disruptive, frictionless human connections, those moments when we’re relating to one another personally and professionally – that’s what keep us moving forward, together. The connections may be virtual, but the results are real.

As we explored the virtual work frontier this week with #TChat guest Mike Hostetler, Founder and CEO of appendTo, two core themes emerged:

1) Be yourself: Whether you operate from home or a centralized office, it’s essential to “show up” and be authentic. Acknowledge me throughout the day. Keep me in the loop on the good, the bad and the ugly — and don’t be afraid to tell me why. That’s the stuff that binds us in a common mission, even through rough times. Paychecks are great, but there’s no substitute for genuine human connection and shared purpose.

2) See yourself: When you work virtually, don’t forget that, in the eyes of your colleagues and managers, you’re part of something larger than yourself. It’s smart to invest in that context. It may mean periodic in-person visits to the headquarters “mothership,” or catching up at conferences and training events, or even regular (perhaps awkward) team video conferences. It may not always be fun, but the effort can make a big difference in the quality of your performance and your team’s results.

So let’s learn from the wisdom of our talent-minded crowd, and let’s stay connected. OK?
“Good morning, #TChat. How are you doing today?”

#TChat Week-In-Review: Remote Work Continues to Rise

SAT 1/11:

Mike Hostetler

Watch the #TChat Preview hangout

#TChat Preview: TalentCulture Community Manager, Tim McDonald, framed the week’s topic in a post featuring a “sneak peek” hangout with guest, Mike Hostetler, Founder and CEO of appendTo. See the #TChat Preview now: “Virtual Workplace? For Real!

SUN 1/12:

Forbes.com Post: TalentCulture CEO, Meghan M. Biro discussed what’s at stake for leaders as the future of work becomes increasingly virutal. Read “Telecommuting Is The Future Of Work.

RECENT RELATED POSTS:

Telecommuting: 5 Ways Companies Benefit” by Daniel Newman
Telecommuting Tools: What’s Your Plan?” by Dr. Nancy Rubin

WED 1/15:

TChatRadio_logo_020813

Listen now to the #TChat Radio replay

#TChat Radio: Hosts Meghan M. Biro, and Kevin W. Grossman talked with entrepreneur Mike Hostetler about what it takes to create and sustain successful virtual teams. Listen to the #TChat Radio replay…

#TChat Twitter: Immediately following the radio show, Meghan, Kevin and Mike joined the TalentCulture community on the #TChat Twitter stream for a dynamic open conversation, centered on 5 related questions. See highlights in the Storify slideshow below:

#TChat Insights: Virtual Workplace? For Real!

[javascript src=”//storify.com/TalentCulture/virtual-workplace-for-real.js?template=slideshow”]

Closing Notes & What’s Ahead

GRATITUDE: Thanks again to Mike Hostetler for sharing your perspectives on creating and managing remote teams. We value your time, your thoughtful ideas and your expertise!

NOTE TO BLOGGERS: Did this week’s events prompt you to write about remote workgroups? We welcome your thoughts. Post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.

WHAT’S AHEAD: Our month of forward-thinking #TChat Events continues on Wednesday, January 22, when China Gorman, CEO at Great Place To Work, reveals emerging trends in employment practices, with illustrations from Fortune Magazine’s recently announced “2014 Best Companies To Work For” list. See the #TChat Radio preview now.

Meanwhile, the TalentCulture conversation continues daily on the #TChat Twitter stream, our LinkedIn discussion group. and elsewhere on social media. So join us anytime — don’t be shy.

We’ll see you on the stream!

Image Credit: Stock.xchng

Startup Leadership: Lessons From a Runner’s World

Written by Adii Pienaar

Most of us with entrepreneurial drive have a similar passion for other pursuits. For me, it’s about long-distance running. For example, in a recent month I ran 120 kilometers (about 75 miles), including a half-marathon.

That’s a lot of time on the road — just me, some music, the sound of my (sometimes ragged) breathing, and most importantly, my thoughts.

Lately, I’ve used some of that time to think about the similarity between my progress as runner and how to apply that mindset in running a company. What did I conclude? Here six suggestions based on my experience:

1) Work only when you’re productive and focused

I used to motivate myself in a very threatening, reactive way. I would decide to run a half-marathon, and then “demand” (of myself) to run specific distances in specific times. Regardless or how I felt, I was “forced” to comply with those requirements.

Recently, I decided I wasn’t going to set a rigid, arbitrary goal of running in a specific half-marathon. Instead, I decided to run just because I love it.

Sometimes at the start of a run, I can feel that my body isn’t responding, or I’m just not in the right mental space. On those days, I cut the run short and go home. On the flip side, sometimes I plan to run 5km but end up running 10km instead, because I feel good. That’s double the return for “doubling down” on that good feeling.

Entrepreneurs are guilty of this. We force ourselves to work, even when we’re not being productive. Stop. Get up. Do something else that’s unrelated to work. But when you discover you are in the zone, double down and you’ll achieve much more, instead.

2) Avoid burnout

Earlier this year, I got greedy and, for about a week, I pushed myself too hard, aggravating an injury. Instead of just stopping, I kept pushing. The result was that I developed a severe case of shin splints that kept me out of running for two full months.

As entrepreneurs, we know how to push (hard), and we know how to use adrenaline to fuel us. However, burnout is a very real threat and should not be dismissed lightly. The problem with injury or burnout isn’t the pain; it’s the frustration. Once you’ve injured yourself, there are no more shortcuts. You have to do the time.

So don’t give burnout a chance to stop you in your tracks. Try getting eight hours of sleep a day. Eat nutritious foods. Exercise regularly and immerse yourself in non-work activities, too. All of this will help strengthen your entrepreneurial fitness, so you’ll have a consistently high level of ambition and drive.

3) Reward yourself

When I eventually recovered, I decided to get a weekly sports massage to help prevent shin splints from recurring. Although these treatments began as preventive work for my muscles, the pampering began to feel more like a reward. I loved this downtime, and it became a motivating factor for me to run even more.

The same is true with work. For me personally, money isn’t enough motivation to work harder or do more. But rewarding myself with experiences does work. On the expensive end of the scale, that translates into traveling as much as I can. But on a more regular basis, I reward myself with a bottle of fantastic red wine.

The key is to connect the dots between the work and the experience, knowing both need to be present to make that connection.

4) Nurture consistency

Running every-other day has become a routine for me. This consistency is one of the primary drivers behind my ability to run 120km in a month. Running has become a habit.

I’ve seen the same scenario with my inbox. All of us get a boatload of email, and it’s probably the number one complaint of busy people. But when I’m disciplined and consistently keep my inbox neat and clean, I avoid the problem. As soon as I lose that consistency, it becomes a mess.

As an entrepreneur, these habits are key to helping you get stuff done, stay focused on what matters, and keep moving forward. Consistency is your friend.

5) Shed excess weight

Running with excess weight is hard work. Now, I’m not obese, but you probably won’t see me on the cover of GQ, either. So about six weeks ago, I started the Paleo diet, and I’ve since decreased my body fat 5%. It makes running a lot easier.

In business and in work, excess weight can take many different shapes and forms. I used to take responsibility for things that either I didn’t need to do myself or weren’t important. I was really bad at prioritizing my time. Now I focus on the most important things every day. I get more done, and I am happier.

Shed the excess weight on your to do list. I guarantee that, afterwards, you’ll run easier.

6) Run your own race

While running my last race, I realized we’re always competing. We’re always measuring ourselves against other entrepreneurs and their companies. We read about how they do things, how they manage to be successful and how we should be applying all of those things to our own lives.

In fact, you’re doing that right now, but reading this post.

But this is your life. In every race, you can only run against yourself, and try to improve on your personal best. What the other runners (or business leaders) are doing shouldn’t influence the way you run your own race.

Do things for yourself — and rely upon your own instincts, for a more satisfying outcome. Be a little selfish every now and again, and remember to invest in yourself.

What are your thoughts? How can leaders apply athletic training principles to run their companies more effectively?

ce07b0f37a0fc570882f6337d7258d9f(About the Author: Adii Pienaar is the ex-CEO and Founder of WooThemes. He has a passion for helping other entrepreneurs, making new mistakes (of his own) and, as such, is working on his new startup, PublicBeta. He is also a new dad, ex-rockstar and wannabe angel investor.)

(Editor’s Note: This post was adapted from Brazen Life via The Young Entrepreneur Council (YEC), with permission. Brazen Life is a lifestyle and career blog for ambitious young professionals. Hosted by Brazen Careerist, it offers edgy and fun ideas for navigating the changing world of work. Be Brazen!)

(Also Note: To discuss World of Work topics like this with the TalentCulture community, join our online #TChat Events each Wednesday, from 6:30-8pm ET. Everyone is welcome at events, or join our ongoing Twitter conversation anytime. Learn more…)

Image Credit: Neerav Bhatt via Flickr

Startup Leadership: Lessons From a Runner's World

Written by Adii Pienaar

Most of us with entrepreneurial drive have a similar passion for other pursuits. For me, it’s about long-distance running. For example, in a recent month I ran 120 kilometers (about 75 miles), including a half-marathon.

That’s a lot of time on the road — just me, some music, the sound of my (sometimes ragged) breathing, and most importantly, my thoughts.

Lately, I’ve used some of that time to think about the similarity between my progress as runner and how to apply that mindset in running a company. What did I conclude? Here six suggestions based on my experience:

1) Work only when you’re productive and focused

I used to motivate myself in a very threatening, reactive way. I would decide to run a half-marathon, and then “demand” (of myself) to run specific distances in specific times. Regardless or how I felt, I was “forced” to comply with those requirements.

Recently, I decided I wasn’t going to set a rigid, arbitrary goal of running in a specific half-marathon. Instead, I decided to run just because I love it.

Sometimes at the start of a run, I can feel that my body isn’t responding, or I’m just not in the right mental space. On those days, I cut the run short and go home. On the flip side, sometimes I plan to run 5km but end up running 10km instead, because I feel good. That’s double the return for “doubling down” on that good feeling.

Entrepreneurs are guilty of this. We force ourselves to work, even when we’re not being productive. Stop. Get up. Do something else that’s unrelated to work. But when you discover you are in the zone, double down and you’ll achieve much more, instead.

2) Avoid burnout

Earlier this year, I got greedy and, for about a week, I pushed myself too hard, aggravating an injury. Instead of just stopping, I kept pushing. The result was that I developed a severe case of shin splints that kept me out of running for two full months.

As entrepreneurs, we know how to push (hard), and we know how to use adrenaline to fuel us. However, burnout is a very real threat and should not be dismissed lightly. The problem with injury or burnout isn’t the pain; it’s the frustration. Once you’ve injured yourself, there are no more shortcuts. You have to do the time.

So don’t give burnout a chance to stop you in your tracks. Try getting eight hours of sleep a day. Eat nutritious foods. Exercise regularly and immerse yourself in non-work activities, too. All of this will help strengthen your entrepreneurial fitness, so you’ll have a consistently high level of ambition and drive.

3) Reward yourself

When I eventually recovered, I decided to get a weekly sports massage to help prevent shin splints from recurring. Although these treatments began as preventive work for my muscles, the pampering began to feel more like a reward. I loved this downtime, and it became a motivating factor for me to run even more.

The same is true with work. For me personally, money isn’t enough motivation to work harder or do more. But rewarding myself with experiences does work. On the expensive end of the scale, that translates into traveling as much as I can. But on a more regular basis, I reward myself with a bottle of fantastic red wine.

The key is to connect the dots between the work and the experience, knowing both need to be present to make that connection.

4) Nurture consistency

Running every-other day has become a routine for me. This consistency is one of the primary drivers behind my ability to run 120km in a month. Running has become a habit.

I’ve seen the same scenario with my inbox. All of us get a boatload of email, and it’s probably the number one complaint of busy people. But when I’m disciplined and consistently keep my inbox neat and clean, I avoid the problem. As soon as I lose that consistency, it becomes a mess.

As an entrepreneur, these habits are key to helping you get stuff done, stay focused on what matters, and keep moving forward. Consistency is your friend.

5) Shed excess weight

Running with excess weight is hard work. Now, I’m not obese, but you probably won’t see me on the cover of GQ, either. So about six weeks ago, I started the Paleo diet, and I’ve since decreased my body fat 5%. It makes running a lot easier.

In business and in work, excess weight can take many different shapes and forms. I used to take responsibility for things that either I didn’t need to do myself or weren’t important. I was really bad at prioritizing my time. Now I focus on the most important things every day. I get more done, and I am happier.

Shed the excess weight on your to do list. I guarantee that, afterwards, you’ll run easier.

6) Run your own race

While running my last race, I realized we’re always competing. We’re always measuring ourselves against other entrepreneurs and their companies. We read about how they do things, how they manage to be successful and how we should be applying all of those things to our own lives.

In fact, you’re doing that right now, but reading this post.

But this is your life. In every race, you can only run against yourself, and try to improve on your personal best. What the other runners (or business leaders) are doing shouldn’t influence the way you run your own race.

Do things for yourself — and rely upon your own instincts, for a more satisfying outcome. Be a little selfish every now and again, and remember to invest in yourself.

What are your thoughts? How can leaders apply athletic training principles to run their companies more effectively?

ce07b0f37a0fc570882f6337d7258d9f(About the Author: Adii Pienaar is the ex-CEO and Founder of WooThemes. He has a passion for helping other entrepreneurs, making new mistakes (of his own) and, as such, is working on his new startup, PublicBeta. He is also a new dad, ex-rockstar and wannabe angel investor.)

(Editor’s Note: This post was adapted from Brazen Life via The Young Entrepreneur Council (YEC), with permission. Brazen Life is a lifestyle and career blog for ambitious young professionals. Hosted by Brazen Careerist, it offers edgy and fun ideas for navigating the changing world of work. Be Brazen!)

(Also Note: To discuss World of Work topics like this with the TalentCulture community, join our online #TChat Events each Wednesday, from 6:30-8pm ET. Everyone is welcome at events, or join our ongoing Twitter conversation anytime. Learn more…)

Image Credit: Neerav Bhatt via Flickr

Intrapreneurial Spirit: Cultural Alchemy

Written by Renée Warren, CEO, Onboardly

Perfection is hard to define — especially when it comes to finding the right talent for your company. I know this all too well. Running a small communications agency in Canada would seem like an easy next step, after my success as a freelance consultant. But finding the right people to join me and believe in my vision was a tough sell.

Striking Intrapreneurial Gold

I needed to recruit intelligent, resourceful, self-motivated individuals — people who could easily see the big picture and ‘read the play.’ People who didn’t need an employee manual, hand-holding or a perfect office environment to be creative.

So, I hired a few ambitious young people and was surprised at what happened next. They actually helped define the company culture. It blew my mind.

At the time, I wasn’t seeking help to clarify our “why,” or establish our organizational culture. I figured those things would come in time. Little did I know, in recruiting these mavericks, not only would my job get easier, but a unique culture would also emerge.

I learned that these individuals aren’t just hard working employees. They actually are all intrapreneurs — professionals who build businesses from the inside out. And that has made all the difference.

Intrapreneurs Onboard

How did this intrapreneurial crew help create the perfect culture for our growing agency? I’ve identified 5 essential contributions:

1) A Sense of Ownership

Intrapraneurs tend to have a better understanding of the big picture, and their ideas often reach beyond their day-to-day tasks. Our team members are strong believers in the work they do and they embrace responsibility for the results they achieve. They believe they are integral to the organization’s success — they’re not merely working in a position for a paycheck. This passion and attachment only grows stronger with time.

As living, breathing examples of the company culture, the team attracts others to our sphere. They set out to make sure that our culture is heavily entwined with day-to-day operations, and their ambitious attitude becomes contagious. It’s a deciding factor for customers, partners and additional employees, when committing to our organization.

2) Things You Can’t Teach

Intrapreneurs have a way of transforming an organization beyond expectations “because they are self‐motivated free thinkers, masters at navigating around bureaucratic and political inertia,” explains Vijay Govindarajan in a Harvard Business Review post.

Sure, some of these skills can be learned. However, the way this magical mixture comes together is often the product of innate characteristics, rather than the result of training. Members of this special breed either use company culture as a means to excel in a role, or they commit to crafting a culture that will elevate the organization as a whole.

Sounds too good to be true? There is some bad news: It’s often hard to identify this aptitude in a typical job interview. Intrapreneurial aptitude actually can take time — months, or even years — to surface. But if you have a knack for identifying human potential, you’ll be able to recruit ambitious, creative, self-directed individuals who are intrapreneurs at the core.

3) Always Adding Value

Some people go to work to make money, while others go to serve a purpose. Money is important to make ends meet, but it’s not the only reason why people stay with a company and love their careers. When someone is genuinely invested in their work, they will go to great lengths to contribute their best effort. They will work harder and longer to produce the results they seek.

More often than not, this “extra effort” comes from those with an intrapreneurial mindset — from people who refuse to stop until the job is done well. They are exemplary at shaping and contributing to cultures that create business value. Their work is not only self-fulfilling, but something that supports performance across the entire team.

4) Leaders Without the Title

Intrapreneurs are clearly leaders in their own right. They will proactively seek ways to cut costs and increase revenues, even beyond a CEO’s expectations. Regardless of the significance associated with change, an intrapreneur takes on the responsibility as though they own the company — and they make decisions, accordingly.

Perhaps more importantly, these people are visionaries who are willing to challenge the status quo. They “have a dream, and overcome obstacles to achieving it by selling the dream to others” (Hisrich, Peters, and Shepherd, 2010.) Their support of the company often is on par with upper management’s level of commitment.

5) Follow the Magic

No doubt, you already have natural intrapreneurs within the walls of your company. You may know and work side-by-side with some already. But you may not recognize others yet. Surprisingly, these “hidden gems” are not always your classic top talent. However, they are unique. And when you uncover them, if you encourage and nurture them, magic can happen.

How so? Intrapreneurs have a way of making complex processes into something more simple. They see the light at the end of a tunnel that others would abandon. They can think creatively inside and out of the box. They aren’t afraid of taking risks, and they are tenacious problem solvers. Magic? I’d say so.

Letting Your Inner Entrepreneurs Shine

Don’t ignore the signs of an intrapreneur. When you spot them, help them understand that you’re aware of their potential, and then support them throughout their journey. That “go” signal and encouragement from you may be just the thing to kick-start their mission — or keep them on course. Remember, these individuals may not “look” like the typical “CEO” candidate, but can (and will) create magic for you and the company.

It has happened for me. I know it can happen for others. Find the gold in your ranks and let it shine. Give them freedom to make choices and see things through to the next level. If your experience is anything like mine, you’ll never regret it.

Are intrapreneurs actively driving your organizational culture? How do you support them? And how are they contributing to your organization’s success?

Learn More: “Business In Your Business” Conference

For more insight about how to foster intrapreneurship in your organization, check out the “Business In Your Business” International Intrapreneurship Conference in Barcelona, Spain, December 12-13, 2013. Experienced intrapreneurs and inspiring experts will share how the process works for them and explain how you can implement it, too. BONUS DISCOUNT: Get 10% off on your attendance fee — enter the code “TalentCulture“ when you register online.

reneewarren(About the Author: Renée Warren is the CEO of Onboardly, a company that works with early stage startups to help them with customer acquisition and to gain visibility. She has worked with companies such as Udemy, Manpacks, and Beaucoo, helping them create an online presence that consistently gets their products in front of thousands of potential customers. Often referred to as a ‘geek in stilettos,’ Renée is passionate about creating a life that allows her to be the world’s best mom and build a company that continues to create value for its customers through inbound marketing.)

(Image Credit: Dan Brown on Flickr)

Intrapreneurial Talent: How Do You Find the “X” Factor?

Written by Susan Foley, Managing Partner, Corporate Entrepreneurs & Hans Balmaekers, Founder, SA.AM

Recently, we’ve seen a groundswell of interest in intrapreneurship – the process of developing organizational cultures that unleash entrepreneurial innovation from within.

Although intrapreneurship can be a powerful engine for business innovation and growth, it’s really not about generating ideas — it’s about turning ideas into profitable ventures. Intrapreneurs are the instigators who make that transformation happen.

Where can you find this special breed? We suggest that you start by taking a fresh look at your existing workforce. Even if you don’t recognize these innovators as they roam the halls of your company, we can assure you, they are there — and they’re likely to respond favorably when you offer support. But before you can move forward, you must first identify the right talent.

How can you spot the best bets? You may actually know some contenders. However, if your organization is large, you may not have crossed paths with some of your most promising candidates. They’re not typical high-potential or C-level mavericks — although they do possess traits that distinguish them from the usual corporate soldier. Keep these attributes in mind as you look for the right match with your initiatives…

7 Traits of Successful Intrapreneurs

1) Intrapreneurs tell us that they feel like they don’t fit. Their organizations don’t understand them or appreciate what they do or how they do it. They see the world through a different lens. They’re independent spirits and independent minds. They think, act and make decisions differently. They often find themselves championing the opposite side of issues.

2) Intrapreneurs are a distinct group of individuals. They have a unique combination of competencies that set them apart from more traditional workers. They are self reliant, they like to explore new things, and they’re totally engaged in their heads and hearts. They actively seek out new challenges, effectively manage limited resources and stay focused on getting things done.

3) Intrapreneurs make significant leaps in thinking that are not always linear or fact-based. They’re able to connect the dots. They work with what they’ve got, not what they think they need. They rapidly test and refine ideas, to push them through each stage in a decision process. They make sense of uncertain and complex situations more quickly than most. And they’re resilient — tending to fail and recover quickly.

4) Intrapreneurs think differently. They view situations from a more holistic, “systems” oriented perspective. Many are “whole brain” thinkers who embrace both their analytical and intuitive nature. They’re integrative problem solvers who can consider two totally opposite concepts, and instead of choosing one at the expense of the other, they creatively combine ideas to form a new solution. They balance thinking and action, and they learn from the outcomes of those actions.

5) Intrapreneurs approach decision making differently. They resist diving into data too early. They don’t simplify things too quickly. They linger in complexity because it presents more options. However, they are decisive. They don’t allow caution to paralyze them. They will change direction or even shut down a project when new data suggests a different course of action. They effectively balance short term and long term demands. They’re willing to base decisions on insufficient data, rather than waiting for perfect data to become available.

6) Intrapreneurs have different motivations and aspirations than others. They are not interested in a traditional career path. They are self motivated and good at motivating others. They like to build things. They’re energized by the excitement of creating anything that moves their company forward. They want to work on the big stuff — the bigger and more challenging, the better. They like to start with a clean slate, because it gives them more freedom to be creative. They are highly curious, avid learners, and they constantly ask themselves if there’s something else they need to know. This also means that they’re restless and may easily become bored.

7) Intrapreneurs operate through action. They’re inherently creative. They typically don’t generate ideas — however they recognize the value in others’ ideas, and turn them into viable business options. They find iterative planning useful, because things are continually changing. They embrace the unexpected. They like surprise because it refines their understanding. They take calculated risks — looking at both the upside and downside of a decision. They deal with uncertainty by acting on it, rather than sitting back and waiting to see what happens.

Finding the right kind of talent is essential to developing an intrapreneurial culture. These are just some of the characteristics that successful intrapreneurs display. Of course, every individual is unique, but if you look for these traits, you’ll be well on your way to creating a team with the strength you need to move your organization into the future.

Learn More: “Business In Your Business” Conference

To better understand the relationship between corporate entrepreneurship and innovation, or if you’re looking for ways to implement intrapreneurship in your organization, check out the “Business In Your Business” International Intrapreneurship Conference in Barcelona, Spain, December 12-13, 2013. Experienced intrapreneurs and inspiring experts will share how the process works for them and explain how you can implement it, too. BONUS DISCOUNT: Get 10% off on your attendance fee — enter the code “TalentCulture“ when you register online.

Susan Foley Intrapreneurship-001(Author Profiles: Susan Foley is Founder and Managing Partner at Corporate Entrepreneurs, LLC where she helps companies leverage intrapreneurship strategies that accelerate business growth. An experienced corporate entrepreneur herself, Susan has guided organizations through intrapreneurial endeavors that have generated millions in revenue. She is also a professional speaker and author of the book “Entrepreneurs Inside.” She teaches Corporate Entrepreneurship in the Executive Education program at Babson College, and is a Fellow at the Center for Innovation and Change Leadership at Suffolk University. Connect with Susan on Twitter or LinkedIn.

Hans-Balmaekers-founder-sa.am_-001Hans Balmaekers is the Founder and Director of SA.AM, a resource for young professionals who care about their future, want to make a difference, and want to develop the mindset and skills to become change-makers. Recently, SA.AM launched an online intrapreneurship course to prepare aspiring and new intrapreneurs for success. Connect with Hans on Twitter, or on LinkedIn.)

Image Credit: Marginal Boundaries

Intrapreneurial Talent: How Do You Find the "X" Factor?

Written by Susan Foley, Managing Partner, Corporate Entrepreneurs & Hans Balmaekers, Founder, SA.AM

Recently, we’ve seen a groundswell of interest in intrapreneurship – the process of developing organizational cultures that unleash entrepreneurial innovation from within.

Although intrapreneurship can be a powerful engine for business innovation and growth, it’s really not about generating ideas — it’s about turning ideas into profitable ventures. Intrapreneurs are the instigators who make that transformation happen.

Where can you find this special breed? We suggest that you start by taking a fresh look at your existing workforce. Even if you don’t recognize these innovators as they roam the halls of your company, we can assure you, they are there — and they’re likely to respond favorably when you offer support. But before you can move forward, you must first identify the right talent.

How can you spot the best bets? You may actually know some contenders. However, if your organization is large, you may not have crossed paths with some of your most promising candidates. They’re not typical high-potential or C-level mavericks — although they do possess traits that distinguish them from the usual corporate soldier. Keep these attributes in mind as you look for the right match with your initiatives…

7 Traits of Successful Intrapreneurs

1) Intrapreneurs tell us that they feel like they don’t fit. Their organizations don’t understand them or appreciate what they do or how they do it. They see the world through a different lens. They’re independent spirits and independent minds. They think, act and make decisions differently. They often find themselves championing the opposite side of issues.

2) Intrapreneurs are a distinct group of individuals. They have a unique combination of competencies that set them apart from more traditional workers. They are self reliant, they like to explore new things, and they’re totally engaged in their heads and hearts. They actively seek out new challenges, effectively manage limited resources and stay focused on getting things done.

3) Intrapreneurs make significant leaps in thinking that are not always linear or fact-based. They’re able to connect the dots. They work with what they’ve got, not what they think they need. They rapidly test and refine ideas, to push them through each stage in a decision process. They make sense of uncertain and complex situations more quickly than most. And they’re resilient — tending to fail and recover quickly.

4) Intrapreneurs think differently. They view situations from a more holistic, “systems” oriented perspective. Many are “whole brain” thinkers who embrace both their analytical and intuitive nature. They’re integrative problem solvers who can consider two totally opposite concepts, and instead of choosing one at the expense of the other, they creatively combine ideas to form a new solution. They balance thinking and action, and they learn from the outcomes of those actions.

5) Intrapreneurs approach decision making differently. They resist diving into data too early. They don’t simplify things too quickly. They linger in complexity because it presents more options. However, they are decisive. They don’t allow caution to paralyze them. They will change direction or even shut down a project when new data suggests a different course of action. They effectively balance short term and long term demands. They’re willing to base decisions on insufficient data, rather than waiting for perfect data to become available.

6) Intrapreneurs have different motivations and aspirations than others. They are not interested in a traditional career path. They are self motivated and good at motivating others. They like to build things. They’re energized by the excitement of creating anything that moves their company forward. They want to work on the big stuff — the bigger and more challenging, the better. They like to start with a clean slate, because it gives them more freedom to be creative. They are highly curious, avid learners, and they constantly ask themselves if there’s something else they need to know. This also means that they’re restless and may easily become bored.

7) Intrapreneurs operate through action. They’re inherently creative. They typically don’t generate ideas — however they recognize the value in others’ ideas, and turn them into viable business options. They find iterative planning useful, because things are continually changing. They embrace the unexpected. They like surprise because it refines their understanding. They take calculated risks — looking at both the upside and downside of a decision. They deal with uncertainty by acting on it, rather than sitting back and waiting to see what happens.

Finding the right kind of talent is essential to developing an intrapreneurial culture. These are just some of the characteristics that successful intrapreneurs display. Of course, every individual is unique, but if you look for these traits, you’ll be well on your way to creating a team with the strength you need to move your organization into the future.

Learn More: “Business In Your Business” Conference

To better understand the relationship between corporate entrepreneurship and innovation, or if you’re looking for ways to implement intrapreneurship in your organization, check out the “Business In Your Business” International Intrapreneurship Conference in Barcelona, Spain, December 12-13, 2013. Experienced intrapreneurs and inspiring experts will share how the process works for them and explain how you can implement it, too. BONUS DISCOUNT: Get 10% off on your attendance fee — enter the code “TalentCulture“ when you register online.

Susan Foley Intrapreneurship-001(Author Profiles: Susan Foley is Founder and Managing Partner at Corporate Entrepreneurs, LLC where she helps companies leverage intrapreneurship strategies that accelerate business growth. An experienced corporate entrepreneur herself, Susan has guided organizations through intrapreneurial endeavors that have generated millions in revenue. She is also a professional speaker and author of the book “Entrepreneurs Inside.” She teaches Corporate Entrepreneurship in the Executive Education program at Babson College, and is a Fellow at the Center for Innovation and Change Leadership at Suffolk University. Connect with Susan on Twitter or LinkedIn.

Hans-Balmaekers-founder-sa.am_-001Hans Balmaekers is the Founder and Director of SA.AM, a resource for young professionals who care about their future, want to make a difference, and want to develop the mindset and skills to become change-makers. Recently, SA.AM launched an online intrapreneurship course to prepare aspiring and new intrapreneurs for success. Connect with Hans on Twitter, or on LinkedIn.)

Image Credit: Marginal Boundaries

Who’s On Your List? Advice For Rising Stars From Yum! CEO

Written by Bob Burg

In his excellent book, Taking People With You: The Only Way to Make Big Things Happen,” iconic Yum! Brands Chairman and CEO, David Novak explains the importance of getting inside the heads of those we wish to influence. In other words, it’s not enough for us to want or desire a goal — we must know what motivates and drives the people we wish to take along with us.

It starts with genuine interest and caring about their needs, wants, goals and desires. But even that is not enough! Why? Because the following error can render our ideas nearly useless. According to Mr. Novak:

“One of the biggest mistakes leaders make is not thinking through all the people they have to lead to get where they want to go.”

He recommends that we ask ourselves who we need to affect, influence or take with us in order to be successful. As a former marketing executive, he compares this to a marketer trying to identify potential customers. And he believes that this list is absolutely essential.

When suggesting likely candidates, he casts a broad net: “your boss, your coworkers, people on your team, people from other departments whose help you’ll need — even people from outside your organization, such as shareholders, vendors, customers or business partners.”

Implications for Intrapreneurs

What does this mean for those among us who operate as “intrapreneurs” — those who work in an entrepreneurial way as employees of larger organizations? If you’re determined to make things happen as a leader (whether you have a formal title or not), but you don’t take Mr. Novak’s advice to heart, be prepared for a sudden halt in your progress.

His advice reminds me of a leadership failure or two from my past. In those situations, I’m fairly sure I persuaded those I targeted. However, my list was too short. I left out key “needed people,” and never even tried to obtain their buy-in. This wasn’t intentional; it was more a matter of not thinking things through and considering all the people whose commitment I would need. And inevitably I paid the price.

Network Relations: Connecting The Dots

Those were painful lessons, but I needed to experience them in order to grow. Or perhaps I could have avoided the pain, if Mr. Novak’s book had been available at the time. I’m not sure I would have understood without my first-hand experience as a reference point. But if there’s one thing better than learning from our own painful experience, it’s learning from someone else’s wisdom (which, most likely, was based on their own painful experience).

So, in that spirit, I encourage anyone who is on a path to intrapreneurial success to be sure and dot the I’s and cross the T’s — not just in terms of selling your vision, but in selling it to everyone who needs to be sold.

BobBurgHRHeadshotLearn More! Listen now to Bob’s 1-on-1 chat with David Novak, “Taking People With You,” where he shares numerous hard-hitting, valuable ideas from his book.

(Author Profile: Corporate speaker, Bob Burg, is coauthor of the International bestseller, “The Go-Giver.” His newest book, “Adversaries Into Allies” is scheduled for a late October release. Bob was a featured guest on #TChat events in early September, where he helped our community focus on ways that intrapreneurs can create business value within organizations. To learn more about Bob and connect with him on Social Media, visit www.burg.com.)

Image Credit: Pixabay

Who's On Your List? Advice For Rising Stars From Yum! CEO

Written by Bob Burg

In his excellent book, Taking People With You: The Only Way to Make Big Things Happen,” iconic Yum! Brands Chairman and CEO, David Novak explains the importance of getting inside the heads of those we wish to influence. In other words, it’s not enough for us to want or desire a goal — we must know what motivates and drives the people we wish to take along with us.

It starts with genuine interest and caring about their needs, wants, goals and desires. But even that is not enough! Why? Because the following error can render our ideas nearly useless. According to Mr. Novak:

“One of the biggest mistakes leaders make is not thinking through all the people they have to lead to get where they want to go.”

He recommends that we ask ourselves who we need to affect, influence or take with us in order to be successful. As a former marketing executive, he compares this to a marketer trying to identify potential customers. And he believes that this list is absolutely essential.

When suggesting likely candidates, he casts a broad net: “your boss, your coworkers, people on your team, people from other departments whose help you’ll need — even people from outside your organization, such as shareholders, vendors, customers or business partners.”

Implications for Intrapreneurs

What does this mean for those among us who operate as “intrapreneurs” — those who work in an entrepreneurial way as employees of larger organizations? If you’re determined to make things happen as a leader (whether you have a formal title or not), but you don’t take Mr. Novak’s advice to heart, be prepared for a sudden halt in your progress.

His advice reminds me of a leadership failure or two from my past. In those situations, I’m fairly sure I persuaded those I targeted. However, my list was too short. I left out key “needed people,” and never even tried to obtain their buy-in. This wasn’t intentional; it was more a matter of not thinking things through and considering all the people whose commitment I would need. And inevitably I paid the price.

Network Relations: Connecting The Dots

Those were painful lessons, but I needed to experience them in order to grow. Or perhaps I could have avoided the pain, if Mr. Novak’s book had been available at the time. I’m not sure I would have understood without my first-hand experience as a reference point. But if there’s one thing better than learning from our own painful experience, it’s learning from someone else’s wisdom (which, most likely, was based on their own painful experience).

So, in that spirit, I encourage anyone who is on a path to intrapreneurial success to be sure and dot the I’s and cross the T’s — not just in terms of selling your vision, but in selling it to everyone who needs to be sold.

BobBurgHRHeadshotLearn More! Listen now to Bob’s 1-on-1 chat with David Novak, “Taking People With You,” where he shares numerous hard-hitting, valuable ideas from his book.

(Author Profile: Corporate speaker, Bob Burg, is coauthor of the International bestseller, “The Go-Giver.” His newest book, “Adversaries Into Allies” is scheduled for a late October release. Bob was a featured guest on #TChat events in early September, where he helped our community focus on ways that intrapreneurs can create business value within organizations. To learn more about Bob and connect with him on Social Media, visit www.burg.com.)

Image Credit: Pixabay

Intrapreneurs: Creating Value From Within #TChat Recap

How can a culture of intrapreneurship help companies retain top talent, while serving customers more effectively? That was the focus of our community conversation at last week’s #TChat forums. We understand that the concept of intrapreneurship is new to some of our participants. So, let’s first look at its history and meaning, before we summarize the week’s events.

Innovation With Infrastructure

The term “intrapreneur” first appeared in a 1978 article written by organizational design experts, Gifford & Elizabeth Pinchot. A recent FastCompany article defines intrapreneurs as people who work within existing organizations to accelerate change, while simultaneously creating business value.

In another FastCompany article, Hilton Worldwide VP Jennifer Silberman takes a more expansive view, noting that intrapreneurs are integral to corporate responsibility initiatives. She says, “the intrapreneurial mindset helps drive innovation and uncover opportunities within the challenges of operating in a changing world.”

David Armano, EVP, Global Innovation & Integration at Edelman, describes intrapreneurs as people who have entrepreneurial DNA, but choose to align their talents with a large organization, rather than creating one from scratch. Of course, successful intrapreneurs are valuable employees, because they’re a source of sustainable competitive advantage.

More and more companies are leveraging intraprenuerial talent by establishing initiatives and cross-functional teams to design and launch new products, services and systems. Project leads are given autonomy and resources to generate and develop concepts. In return, they “own” their endeavor’s success or failure.

According to Douglas Brown of Post University, an intrapreneurial role can lead to greater job satisfaction, because individuals are able to perform in a leadership capacity, exercise creativity, build credibility, and make a meaningful impact on the business — all within a reasonably safe environment.

Fueling The Intrapreneurial Fire

GoGiver

Learn more about The Go-Giver

So, how can organizations nurture an intrapreneurial spirit in employees? And how can each of us tap into our “inner entrepreneur” to create business value?

Helping us explore those questions was the week’s special guest, business author and commentator, Bob Burg. Bob is widely recognized for his ability to bring complex concepts to life in ways that are entertaining and easy to understand. In this case, Bob asked us to consider behaviors that distinguish “go-getters,” “go-takers” and “go-givers.”

Go-getters are people who take action. Go-takers also take action, but feel entitled to receive without offering value in return. Meanwhile, go-givers focus on actions that continuously add value to others’ lives. Bob’s book, “The Go-Giver” outlines 5 powerful principles that contribute to success:

• The Law of Value – Your true worth is determined by how much more you give in value than you take in payment
• The Law of Compensation – Your income is determined by how many people you serve and how well you serve them
• The Law of Influence – Your influence is determined by how abundantly you place other people’s interests first
• The Law of Authenticity – The most valuable gift you have to offer is yourself
• The Law of Receptivity – The key to effective giving is to stay open to receiving

This lighthearted video reveals more about the 5 “Go-Giver” laws:

Celebrating “Go-Giver” Intrapreneurs

In a recent Huffington Post article, Wharton professor Adam Grant emphasized the importance of Recognizing Go-Givers. This is just one way companies could build a culture that supports creative contributions. Our #TChat Twitter participants offered hundreds of other suggestions. (For highlights from the conversation, see the Storify slideshow below.)

Thanks to everyone in the TalentCulture community who shared opinions and ideas at this week’s #TChat events. We invite you to review the resources below, and continue this discussion about innovation from within!

#TChat Week-In-Review: Entrepreneurs In Your Organization

SAT 8/24:

Bob_Burg_TChat Preview

Watch the #TChat “sneak peek” video now

#TChat Preview: TalentCulture Community Manager Tim McDonald the framed the week’s topics in a preview post, featuring a “sneak peek” video with guest Bob Burg. Read: “Corporate Entrepreneurs: Best Of Both Worlds?”

SUN 8/25:

Forbes.com Post: TalentCulture CEO, Meghan M. Biro challenged business leaders to rethink the ways they engage with their most creative employees. Read: “5 Ways To Unleash The Power Of Your People.”

MON 8/26:

Related Post: Hans Balmaekers, Founder of intrapreneurial incubator sa.am, offered relevant advice to young professionals who are looking for entrepreneurial opportunities. Read: “Want To Be Your Own Boss? Try This First.”

WED 8/28:

TChatRadio_logo_020813

Listen to the #TChat Radio show now

#TChat Radio: In a thought-provoking warm-up to our community Twitter conversation, Bob Burg spoke with radio hosts, Meghan M. Biro and Kevin W. Grossman about how intrapreneurs fit in today’s workplace, and how organizations can create an environment that supports those endeavors. Listen now to the radio show recording.

#TChat Twitter: Immediately following the radio show, I moderated an open discussion with Bob and our entire community on the #TChat Twitter stream. For highlights from this dynamic session, watch the Storify slideshow below:

#TChat Highlights: Entrepreneurs In Your Organization

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Closing Notes & What’s Ahead

GRATITUDE: Thanks again to Bob Burg for generously sharing your expertise about the importance of creating value in business and in life. Your practical wisdom is deeply relevant and helpful to all of us.

NOTE TO BLOGGERS: Did last week’s events prompt you to write about intrapreneurial values, behaviors and success? We’d love to share your thoughts. Post a link on Twitter (include #TChat or @TalentCulture), or insert a comment below, and we’ll pass it along.

WHAT’S AHEAD: This week, we leap into a jam-packed fall season for #TChat events, starting with the topic, “Recruiting IS Marketing” with David Bernstein and Chris Fields, It’s one week you don’t want to miss! So plan to join us, and check for more details here and on TalentCulture channels.

In the meantime, the World of Work conversation continues — even on Labor Day! So join us on the #TChat Twitter stream, on our LinkedIn discussion group. or elsewhere on social media. The lights are always on here at TalentCulture, and your ideas and opinions are always welcome.

See you on the stream!

Image Credit: Stock.xchng

Want To Be Your Own Boss? Try This First

By Hans Balmaekers, Founder and Director, sa.am

Plan B: Entrepreneurship?

Many young professionals quickly discover that corporate life falls short of expectations. Do you relate? You probably feel you have more to offer than your job requires. You may even think you could outperform your manager. If so, you’re not alone.

It’s no secret that Millennials tend to score lowest in employee engagement. Many of us feel that, if only the economy weren’t so bad, we could have started our own companies by now and could proudly call ourselves entrepreneurs.

The great stories of leading self-made innovators like Elon Musk make it easy to see ourselves standing in their shoes, building companies and disrupting industries just as they did. And because corporate life can be so frustrating and unfulfilling, it seems attractive to completely jump ship and do our own thing.

Perhaps if you burned your bridges, you could soon be the next Steve Jobs, on stage, presenting the next big thing, with the world at your feet…

News Flash: Entrepreneurship Is No Ticket to Success

Ready for a wake-up call? The truth is that your dream isn’t likely to become a reality.

Most young-professionals-turned-entrepreneurs don’t even come close. They aren’t even entrepreneuring. They often do the same kind of work as before — but as consultants. (What else can they do with only a few years of experience?) These free agents chase clients, network like crazy, stick their toes in social media and market themselves, but they find themselves still unsatisfied and earning less than before. Has being brave ever felt less appealing?

Another Path

Maybe you shouldn’t leave and become an entrepreneur. Maybe there’s another way to use your talents and ideas and channel your frustrations about how your organization needs to change. Leaving is not your only option. Why not take a deep breath, stand up, rise above your desk and shout out, “Enough! I’m making changes around here!”

Sure, that might seem a bit theatrical. But be honest. Doesn’t that statement actually describe how you feel?

Start A Secret Intrapreneur Mission Now

If so, try a more subtle way to go about disrupting the status quo — start a secret mission to become an intrapreneur. That means you can use your entrepreneurial mindset and skills to create the job you love and generate better results for your company.

Read that again — a job you love that generates results for your company. Is that possible? Sure it is. Many have done it. Not all openly call themselves intrapreneurs, but the population of these inspiring and talented people is growing. They are changing their companies’ cultures from within, and launching hugely successful products. Think of companies like 3M, Sony, Vodafone, Dell and Google, just to name a few. Intrapreneurs are absolutely essential to these organizations. Most of them started their careers at the same point as you. They experienced the same frustrations as you. And just like you, they knew change was needed.

They had similar ideas and the same urgency to challenge the status quo and figure out how to get things moving. But instead of walking away from those challenges and leaving their employers, they decided to drive the change they envisioned.

Being a change-maker takes passion, persistence, patience and resilience. It’s not the easy road. And it’s not how our generation was raised. We’ve been told that the choice is always ours, that we can have whatever we want, and that participation is optional.

GenY operates with the mantra, “If we don’t like it, we don’t do it.” If you don’t like your job, it might seem easier to quit, but that will not necessarily help. You may still end up feeling unfulfilled, with no stage and no audience (plus a lower salary, or none at all).

Isn’t it more exciting and rewarding to show colleagues, managers and senior executives that we Millennials can fulfill our promise of being innovators, connectors, change-makers and leaders?

The next time you envision yourself as Steve Jobs, picture yourself on the same stage announcing the same breakthrough innovation — but wearing a shirt with your current company’s logo. A successful and happy intrapreneur. Doesn’t that feel more fulfilling than endlessly chasing gigs? You still get your monthly salary, and if you do it right, you’ll grow your income faster than you would as an entrepreneur.

Still Not Into Intrapreneuring? Consider This

Like many GenY workers, you may feel inspired to play your part in changing the world for the better. Multinational corporations and other big organizations play a major role in change-making, believe it or not.

You can take a shorter shower to save water, but compared to the consumption of big industrial corporations, it’s a droplet. You can talk for hours about the financial crisis, but as long as big banks and institutions don’t change the way they operate, will it ever be solved? Transforming education is a must, but if there’s no work for hundreds of millions of young people, why care?

Multinational corporations and big organizations are crucial in changing the world for the better. And the only way to make them frontrunners in that process, rather than followers, is for next-generation employees to drive change from within.

What’s Stopping You?

Ready to apply yourself to the ideas that will help you become an intrapreneur, rather than an entrepreneur? The best way to start is by learning how to perform better at your current job and in less time. Your time can be better spent investing in interesting side projects, engaging in more strategic relationships, and building your reputation.

Are you in?

Hans-Balmaekers-founder-sa.am_-001(Author Profile: Hans Balmaekers is the Founder and Director of sa.am, a resource for young professionals who care about their future, want to make a difference, and want to develop the mindset and skills to become change-makers. This month, sa.am is launching an online intrapreneurship course to prepare aspiring and new intrapreneurs for success. Connect with Hans on Twitter, or on LinkedIn.)

(Editor’s Note: This post was originally published by Brazen Life, a lifestyle and career blog for ambitious young professionals. Hosted by Brazen Careerist, the blog offers edgy and fun ideas for navigating the changing world of work. Be Brazen!)

Image Credit: Stock.xchng

Corporate Entrepreneurs: Best Of Both Worlds? #TChat Preview

(Editor’s Note: Want to see full highlights from this week’s events, including resource links? Read the #TChat Recap: “Intrepreneurs: Creating Value From Within.”)

Earlier this month, we kick-started a community conversation with Marcia Conner about ingenuity in our personal and professional lives — looking at how each of us can benefit by channeling our inner “McGyver.” More recently, we drilled down on the concept of disruptive innovation — how radically new ideas and technologies continue to create new business opportunities.

This week, we invite you to help us connect those two dots, as we explore what’s possible when organizations actively nurture an entrepreneurial culture. So-called “intrapreneurship” isn’t a novel idea. However, at a time when employee engagement seems stuck at low ebb, a dedicated effort to drive internal innovation can help retain top talent, and simultaneously create a competitive edge. But how?

To lead this conversation, we’re excited to welcome one of my favorite business authors and commentators, Bob Burg. Bob writes extensively and speaks enthusiastically about what it takes for organizations and individuals to leverage their strengths in today’s world of work.

For a glimpse of Bob’s view of intrapreneurship, watch this brief #TChat sneak-peek Hangout:

This week’s #TChat forums promise to be dynamic and informative. So bring your best ideas, questions and concerns — and let’s continue the conversation!

#TChat Events: Entrepreneurs Inside Your Organization

TChatRadio_logo_020813

Tune-in to the #TChat Radio show

#TChat Radio — Wed, Aug 28 at 6:30pmET / 3:30pmPT

Bob joins our hosts, Meghan M. Biro and Kevin W. Grossman to talk about how intrapreneurs fit in today’s workplace, and how organizations can create an environment that supports those endeavors. Listen LIVE and dial-in with your questions and feedback!

#TChat Twitter — Wed, Aug 28 at 7pmET / 4pmPT

Immediately following the radio show, Bob will join us on the #TChat Twitter stream, where Dr. Nancy Rubin will moderate an open discussion with the entire TalentCulture community. Anyone with a Twitter account is invited to participate, as we address these questions:

Q1: How can entrepreneurs find happiness in a corporate workplace culture?
Q2: What’s the difference between a “go-getter” and a “go-giver”?
Q3: How do companies attract, hire and retain “intrapreneurs”?
Q4: What can business leaders and HR gain from being intrapraneurs?
Q5: What technologies today enable intrapraneurship, and how?

Throughout the week, we’ll keep this discussion going on the #TChat Twitter feed and on our new LinkedIn Discussion Group. So please join us share your questions, ideas and opinions.

We’ll see you on the stream!

Teams of Us, Them & You: #TChat Recap

Most businesses around the world are small. Small businesses generate most new jobs. Most full-time and part-time jobs exist at larger companies. And all in between is the continuing rise of the freelance nation.

Now, while many of us who participate regularly in the weekly #TChat Twitter Chat are unemployable freelance free spirits who wax poetically — and I say that with all due respect — I’d argue that most of those full-time and part-time jobs are on the job, meaning required to be in the office, in periodic collectives to individual desk time, most of the time.

My fellow free spirits may throw me statistics saying, “But look — more companies are open to telecommuting; more people are working from home!” Maybe. And maybe they’re working from home only one day a week, or every other week. Not a watershed moment in the progressive world of work history, but better than a stick in the eye, as my dad always says.

Keep in mind that when start-ups are building teams, most prefer to hire the core teams in their near vicinity to ensure a cultural gelling of sorts (not counting the development teams, which could be all over). And the rest of the corporate world really does want to see the white of their employees’ eyes, even if they have offices all over the world and do talk virtually to one another.

Back to us unemployable free spirits — that’s my name for those of us who would have a really tough time confined full-time or part-time to a 5′ x 5′ cubicle and a cold, gray metal desk, complete with locking cabinets stuffed with unusable stuff. Unemployable free spirits are the ones who challenge the status quo, who launch new, innovative ideas and businesses, and who help to generate new jobs. We’re the ones who move and school when it comes to changing the world of work, who convince business leaders to lighten up and embrace social media.

We’re the ones who help to inspire self-management and empowerment and working remotely, even autonomously when need be (and we do need be). We’re the ones who say employment brand and corporate brand are one and the same and should be treated as such.

We can’t have us without the other. The very nature of the 21st century bold entrepreneurial spirit has risen from the ashes of companies and jobs burned right down to the ground, while the interconnected global economics still pull painfully like a grand tug-of-war over a foggy moat of muck and misery. The teams of us and them and you run along the moat banks until we find the shortest distances across, finding common ground in reaching the other side, some semblance of progress.

It’s then that the connective hardware and software tissues of choice unite us all collaboratively, the fleeting phantom sinews that appear in the mist.

That’s when the magic happens.

Thank you for joining us, and check out the slide show below of yesterday’s chat. Your tweets lent insight into just what, exactly, it means to be on a team today — and it means a lot. If you missed the preview, click here. We’ll see you next week.

Image Credit: Pixabay

 

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#TChat INSIGHTS: The Teams of Us and Them and You

#TCHAT RECAP: THE TEAMS OF US AND THEM AND YOU

Storified by TalentCulture · Thu, Jun 14 2012 14:46:18

Hey #SHRM12 friends, we’d LOVE to hear from you at #TChat (http://su.pr/1FP6NA) at 7PM ET today! http://pic.twitter.com/Y14EbERaTalentCulture
#TChat Q1: Where do teams operate today: at work, elsewhere, or both?Rayanne
A1: Both! Technology allows teams to work from anywhere. One of our teams consists of folks in SF, Brazil, and the Philippines #tchatJoshua Barger
A1: Home & Virtual Offices, from Mobiles and Laptops, Starbucks to airports and Cubicle to Closed Doors. There is no longer a “norm” #tchatRayanne
A1. Highly effective teams operate at work and elsewhere. The key term there is “highly effective”. #TChatInsperity Careers
#Tchat A1 Teams operate in various places today. Workplace, remotely from home, coffee shop, library, really any place that has WIFI.Cyndy Trivella
A1: We work almost completely in the cloud. A few of us are geographically close, but can’t always meet in one place. #tchatBlogMutt
A1: #PinkPonies runs an L.A. based team via Google+ hangouts, Facebook, Pinterest and email… #3PChat #teams #Tchatprettypinkponies
@Ray_anne A1. Both! Location is evolving. It’s abt being able to get the work done and not so much where you are. #TchatAnita
#tchat A1 Teams are the medium through which all significant work occurs these days. To think big means to have a team perspective!Michael Leiter
#tchat a1: it’s a little of both. Better question – where don’t they operate!Michael Danubio
A1: I have two desktops, iPad, laptop & fully-loaded mobile device from which I work. My teams are as close as my internet connection #tchatRayanne
A1 Teams are very “customized” today ~ designed/created to work the best & at their best ~ whereever/however #tchatCASUDI
A1: I would say both, but each has its own specific rules. #TChatTom Bolt
A1: The Entire WORLD? #TChatMeghan M. Biro
A1 Effective teams work everywhere, not just at work. #tchatLouise DiCarlo
A1: I’d argue still more folk in the office, in person, then virtually elsewhere. #tchatKevin W. Grossman
Precisely! Great point +1 @mdanubio4: #tchat a1: its a little of both. Better question – where dont they operate! #TChatMeghan M. Biro
#Tchat A1 Being able to conduct business from anywhere is indicative of our society and how mobile we all are.Cyndy Trivella
A1: 24/7, offshore resources means around the clock work! #tchatPlatinum Resource
MT @cyndytrivella #Tchat A1 Teams operate in various places..Workplace, remotely from home, coffee shop, library..any place that has WIFI.Joe Sanchez
A1: My biggest problem (I’ve said this before): remembering where I saw a message: EM, Tw, FB, LI, IM, Text ??? So many ways to comm #tchatRayanne
A1: Teams seem to operate everywhere…depending on the “project” and “purpose” determines
how & how well they work. #TChatBarb Buckner
A1 From my days in healthcare, a mixture of in-house & remote teams; whole depts and/or project-based teams #TchatClaire Crossley
A1: Anywhere something great is happening #TChatJess ‘Babs’ Bahr
A1) Teams are everywhere. Virtual, office, wherever. Only requirement is working together towards common goal. #TchatKarleen Harp
#tchat. A1: Teams today are highly flexible and virtual….We adapt as far as technology will take us.Early Careerists
A1: With more virtual teams working on projects work and elsewhere are the same. #TChatTom Bolt
A1: With new flex schedules combined with technology teams today work anywhere at anytime. #tchatBeverly Davis
A1: I have colleagues in London and Sydney. Internet has sure helped these communications. #tchatRayanne
A1: Our teams collaborate online, in-person and separately. #3PChat #Tchatprettypinkponies
A1. Teams and teamwork are happening in all areas of work and professional lives. #tchatTerri Klass
A1: I attended University of Phoenix online and even there we had teams for out classes and projects! It was a requirement #TChatBarb Buckner
A1: A “regular office” is no longer the norm #tchatRayanne
A1. Teams are universal operations in the workplace & beyond & now form part of or compete with communities. #tchatSalima Nathoo
A1: In the office, remotely, coffee shops, via webex. Basically if you can connect ppl w/ some way to communicate, its there. #tchatEmilie Mecklenborg
A1: all is remote for my org ;-) #TChatStephen Van Vreede
#Tchat A1 As long as a people are given the means to communicate, most will.Cyndy Trivella
A1: Putting together an “elsewhere” virtual team means making special efforts to build relationships. #TChatTom Bolt
A1: We have teams all throughout the country, Canada, and Europe. But it takes a good culture to make it work #tchatAlere Wellbeing
#Tchat A1 The speed at which information flows requires us all to be nimble and agile to keep up.Cyndy Trivella
A1: Teams are everywhere that people are working together to make things better. Definitely not only in the office. #tchatBright.com
A1: I do think a lot of “us” – here now – are the growing exception to the in-office standard. #tchatKevin W. Grossman
A1. Don’t confuse teams with mere working groups. Teams have more focus and are cohesive. #tchatTerri Klass
A1: 12 years ago, initiated home-based call center agents nationwide, then added collocation facility #TchatStephen Van Vreede
Wise nuance here >> @gingerconsult: Its just a base these days @ray_anne: A1: A “regular office” is no longer the norm #TChatMeghan M. Biro
A1: Even brainstorming sessions are more prevelent these days…less info just passed on and more collaboration #TChatBarb Buckner
What’s regular anyway :-) @gingerconsult: @ray_anne: A1: A “regular office” is no longer the norm #tchatCASUDI
A1 As brick & mortar operations have decreased, virtual teams have increased. #tchatMarla Gottschalk PhD
A1: No more boundaries. Anywhere anytime #tchatHusamettin Erciyes
We want to hear more @ITtechExec: A1: 12 years ago, initiated home-based call center agents nationwide, added collocation facility #TChatMeghan M. Biro
#tchat A1: most recently I supported a team of 170 w ppl in US/Canada/Chile/China & JamaicaErin Hommeland
YES! And Yes @MRGottschalk: A1 As brick & mortar operations have decreased, virtual teams have increased. #TChatMeghan M. Biro
A1 Also – there are no definitive work hours anymore… Virtual is 24/7 #tchatLouise DiCarlo
I feel the same way! @CASUDI: Whats regular anyway :-) @gingerconsult: @ray_anne: A1: A “regular office” is no longer the norm #TChatMeghan M. Biro
A1: In today’s technological world teams can work from anywhere in the world! Only caveat is they have to still collaborate! #TChatPadma Mohanram
“@ITtechExec: A1: 12 years ago, initiated home-based call center agents nationwide, #Tchat” –> ahead of ur timeMichael Danubio
A1: Teams exist on their own, outside context of projects; ppl who belong to them yearn to work together again, someday. #TChatBrent Skinner
A1: Great tools — Act, CRM tools, clarity, deadlines, shared calendars, Smartsheet (project mgmt tool), etc… #3PChat #poniesGTD #Tchatprettypinkponies
A1: Make it a priority to *meet* and touch base 1-2x a week to make sure everyone is on the same page. #tchatEmilie Mecklenborg
regarding Teams: Q2: How do leaders lead when professional networks are more fluid than ever? #TchatRayanne
A1 Teams today have the opportunity to work form anywhere at anytime. Takes a bit more co-ordination but technology makes it possible #TChatLinda Jonas
#tchat A2 Professional boundaries dissolve in the face of teams that focus on impact rather than prof identity.Michael Leiter
A2. Leaders have to be able to adapt to the changing ways of business. Only those who can will be successful leaders. #TChatInsperity Careers
A2: Leaders must be in the conversation stream and there is a need for more transparency because there IS more transparency #tchatRayanne
A2: Leaders need to stay true to core principles and always be on a learning path to enhance their approach. #TChatJon M
A2: Leaders lead by being equally involved…just sitting back and observing doesn’t cut it anymore #TChatBarb Buckner
A2 Through influence & expertise, not title. Results are key #TChatJess ‘Babs’ Bahr
A2 The better you lead, the more fluid the team, need to check your ego at the door, guide & encourage them, let them take the credit #tchatLouise DiCarlo
#Tchat A2 Leaders need 2 lead by setting example. If leaders embrace & accept fluid workspace, direct reports will B quicker 2 adapt.Cyndy Trivella
A2: Leaders have to be flexible and open to using all forms of medium & communication to interact with the team. #tchatEmilie Mecklenborg
A2. Good question. How do they lead? Not too well, IMO. All these tools to communicate & still don’t use them well. #tchatSheree Van Vreede
A2: By hiring those who self-manage and take care of business. #tchatKevin W. Grossman
A2 We need to be inclusive in our leadership w/ fluid teams & networks; engage so remote people don’t feel “out of touch” #TchatClaire Crossley
A2: Leaders of fluid teams must stay informed and make sure that the communication is transparent to all. #TChatTom Bolt
A2: Employees/Team members need to feel “part of” – there are so many ways to get info now, that even more transparency is a must. #tchatRayanne
A2. Leaders who adapt with the technology are typically more successful. They understand the needs and are progressive. #TChatInsperity Careers
A2. Learn, engage, adopt & repeat. The learning process never ends and open communication should be the norm. #TchatAnita
A2. Leaders lead by cultivating trust and accountability amongst all team members. #tchatTerri Klass
A2 A2 Really puts the focus back on the basics – communication, project management and feedback. #tchatMarla Gottschalk PhD
A2) Just as def of “team” is changing, I think def of “team leadership” is shifting. Distributed/shared, more personal responsibility #tchatExpertus
A2: Consensus, clarity in communication, agreements, staying organized #Tchatprettypinkponies
+1 “@KevinWGrossman: A2: By hiring those who self-manage and take care of business. #tchat”Claire Crossley
A2 It takes v intuitive, self-motivated leader to lead a virtual ~ remote team + impeccable communication skills. #tchatCASUDI
A2: It is about leading with clarit
y, communication. In one job, my whole team was in another location. It does work! #TChatJon M
A2: Guidelines for comms are a must. Knowing the best way to share info for each particular team is imperative #tchatRayanne
MT @CyndyTrivella A2 Leaders need 2 lead by setting example. If leaders embrace fluid workspace, direct reports wil B quicker 2 adapt #tchatTalentCulture
#Tchat A2 Leaders need to stay current. Be informed, this inspires and promotes innovation regardless of where ppl are sitting.Cyndy Trivella
A2: Jump in and be involved. Chilling in the ivory tower doesn’t cut it anymore. #tchatRob McGahen
A2. Leaders also must lead with transparency and open sharing of information. #tchatTerri Klass
A2: Self-sufficient employees who can take initiative will need a leader who will compliment their strengths & help them grow. #tchatEmilie Mecklenborg
Absolutely @Ray_anne: A2: Guidelines for comms are a must. Knowing the best way to share info for each particular team is imperative #TChatMeghan M. Biro
A2: It is important to remember that “face-to-face” is still the best way to cement a team – though NOT the only way. #tchatRayanne
A2 I still think large quantities of face time F2F is the best communication #oldschool #TchatDave Ryan, SPHR
#Tchat. A2. Fluid networks are a benefit & tool for leaders. They must expand and utilize their network to succeed.Early Careerists
A2: Some things don’t change. One boss held status meetings to start the day and we were in the same bldg. Virtual = same #TChatTom Bolt
MT @ThinDifference: A2: It is about leading with clarity, communication. In one job, my whole team was in another location. It works! #tchatcfactor Works Inc.
A2) Treat each team member as equal, regardless of “rank” Every role is temporary. #TchatKarleen Harp
A2: A good tool for leaders is metrics. You will know the effort put into a project by the progress seen. #tchatBeverly Davis
A2: You can lead from afar…and be effective. You must master the art of communication and clarity of roles to teams #tchatJen Olney
A2: Leaders must “do as they say”. If they are not communicating, how will team be effective? #tchatRayanne
A2: Now we need new leaders unless they can adopt to current changes. #tchatHusamettin Erciyes
A2 – using tools like @Yammer can give leaders a voice across a global enterprise. Allows for more conversational back & forth. #TchatJodie Garrison
A2: Leaders must be consistent, dependable, flexible and more available to others’ varying schedules. #3PChat #Tchatprettypinkponies
A2) Leaders are able to be involved on a deep-level of understanding of how to steer a team to a certain goal relevant to the company #tchatDerek Tacconelli
A2: Frequent video and conference calls…occasional handshakes and coffee. #TChatTom Bolt
LOVE me the Y @jodiegg A2 using tools like @Yammer can give leaders a voice across a global enterprise. conversational back & forth. #TChatMeghan M. Biro
A2 Most importantly, leaders need to communicate expectations upfront. #TchatJoe Sanchez
#tchat A2 Respectful interactions among team members is essential 4 a free flow of sharing. Leaders can define this quality!Michael Leiter
#Tchat A2 Communication is KEY. Speak well and often regardless of the technology you choose. This will never change in business.Cyndy Trivella
@MeghanMBiro:@jodiegg A2 using tools like @Yammer can give leaders a voice across a global enterprise. conversational back & forth. #tchatCASUDI
#tchat a2: effectively delegatingErin Hommeland
A2. Leaders need to be great integrators of ideas and people. #tchatTerri Klass
! @ThinDifference: Respect! @workengagement: A2 Respectful interactions essential 4 a free flow of sharing. Leaders define quality! #TChatMeghan M. Biro
A2 New tools make new rules possible. Upside: less command/control req’d. Loosely-coupled & self-mgd teams can be effective/efficient #tchatExpertus
A2: Best way is to communicate and stay engaged regardless of technology used. #TChatPadma Mohanram
A2 Leaders must recognize that there is a premium on communications in fluid & virtual/remote professional networks. #TChatJoe Sanchez
A2: understanding your teams talent, who they are then communicating and directing them accordingly #tchatHusamettin Erciyes
A2: Leaders must insure that deliverables are met whether virtual or live. #TChatTom Bolt
*Reality Strikes* @TomBolt: A2: Leaders must insure that deliverables are met whether virtual or live. #TChatMeghan M. Biro
A2 Leaders can leverage video to inspire & share their vision with their people #TChatSean Charles
A2) Leaders have the ability to play to teammates’ strengths, boosting the group to larger than the sum of its parts #tchatDerek Tacconelli
#Tchat A2 Adaptation and open-mindedness is the name of the game.Cyndy Trivella
A2: #Leadership, remember: A dispersed, fluid team is a potentially distracted one. Interaction rules the day. #TChatBrent Skinner
Regarding TEAMS: Q3: The employee lifecycle is shorter now. How can leaders forge lasting relationships in this world of work? #tchatRayanne
A3. Leaders should stay in contact with their emps after they’ve left. It’s not just about emps networking with managers. #TChatInsperity Careers
A3: by making relationships based on context w/each other and not only w/work #TChatJess ‘Babs’ Bahr
Yes, I agree, Terri “@TerriKlass: A2. Leaders need to be great integrators of ideas and people. #tchat”Claire Crossley
#tchat A3 Effective leaders give their full attention to the conversation of the moment.Michael Leiter
A3 Create loyalty – make the workers feel valued!!! #tchatLouise DiCarlo
A3: Open communication, respect and recognition….the same reasons WHY the employee life cycle is shorter – those are missing #TChatBarb Buckner
A3 Business is still about people. Show appreciation. #tchatMarla Gottschalk PhD
A3. Acceleration Everything happens faster today. Do it faster & better #tchatDave Ryan, SPHR
A3. Have real conversations and create meaningful connections. Surface communication is so 1.0! #tchatSalima Nathoo
A3) Treat team members like customers. They could be some day. Stay in touch / positive even with rocky relationships. #TchatKarleen Harp
A3: Lasting relationships are a rare breed these days. Most employees do not stay longer than 2 years. #tchatRayanne
A3. Leaders need to stay in contact with people from organizations they left. Keep everyone posted as you move on. #tchatTerri Klass
A3: It’s all about gaming and incentivizing. Make your employees feel like they’re apart of something bigger. #tchatBlogMutt
A3: Don’t try to make relationships last, just let them. Encourage cooperation on common goals and it should happen naturally. #TChatTom Bolt
A3: Like all good business, keep your customers coming back for more. #tchatKevin W. Grossman
A3) Latch on with laser focus #tchatDerek Tacconelli
A3: Good technology, adequate support resources and professional development opportunities #tchatKathy Herndon, GPHR
A3 Winning & making a difference is the glue that holds any team together ~ same w remote/virtual team. #tchatCASUDI
A3 Forging rel shouldn’t change: listening, authenticity, not burning bridges. Same for employees. Could work together down the road #tchatFaronics HR
#tchat A3 Considering the full person, not just the current role, builds a long term relationship at work Michael Leiter
A3: Those that are shown respect will stay in touch and continue to help if they can…think referrals #TChatBarb Buckner
A3 Support teams via con’t pro
f development & create opportunities so ee’s can *shine* Strategies shouldn’t end once recruited #TchatClaire Crossley
A3: There is a definitive need to instill devotion/loyalty in employees. Must come from employer/boss #tchatRayanne
A3: Leaders build with trust and honesty that creates a lasting bond no matter the cycle of the engagement w/the org #tchatJen Olney
#tchat a3: take an interest and connect on a personal levelMichael Danubio
A3: Respect is reciprocal and speaks well of the co/org and its leadership. THIS drives retention #tchatRayanne
A3 Leaders should listen, empower, be flexible, reward and recognise. If you are an integral part, it’s harder to leave a company #TChatLinda Jonas
A3: If they want more loyal employees, they must be willing to meet them halfway. #tchatRob McGahen
A3. When we serve others with respect, they will always be part of our professional life. #tchatTerri Klass
#tchat A3: Connect personally. Provide challenging work. Remove barriers. Care!Early Careerists
Two-way street? @Ray_anne: A3: There is a definitive need to instill devotion/loyalty in employees. Must come from employer/boss #TChatMeghan M. Biro
A3: Don’t burn bridges! #tchatRob McGahen
A3: If you pay attention, those relationships are already forged among your employees…leaders need to learn how to do the same now #TChatBarb Buckner
Yes! MT @ClaireSMBB: A3 Support teams via cont prof development; Strategies shouldnt end once recruited #TChatJess ‘Babs’ Bahr
#Tchat A3 At the end of the day, leadership can take place anywhere IF executed correctly.Cyndy Trivella
How so? Nuance? I like @TerriKlass: A3. When we serve others with respect, they will always be part of our professional life. #TChatMeghan M. Biro
+10 MRT @BarbBuckner: A3: those relationships are already forged among your employees…leaders need to learn how to do the same now #tchatSalima Nathoo
A3 Sometimes I think we make things too complicated. We know what engages employees – just do it. #tchatMarla Gottschalk PhD
A3: Last week’s #tchat was all about loyalty & trust. Those same ideas exist here. Commitment and loyalty must be nurtured – ongoing #tchatRayanne
A2) But new team tools, models & methods gain value w/ leadership: set vision/strategy, integrate, facilitate, provision, empower #tchatExpertus
A3: One of the main reasons people leave orgs are because of leaders. They need to build more meaningful / mentoring relationships #tchatJoshua Barger
A3: Building a lasting relationship with any team is based on the same things; fair pay, having a voice and growth opportunities. #tchatBeverly Davis
A3. Always lead with integrity and care for others. That will create long lasting relationships. #tchatTerri Klass
A3: Make it a priority to share your vision & give direct feedback daily to your employees #TChatSean Charles
@Ray_anne A3: Focusing on talents can help an employee realize your appreciation of their contribution. Everyone loves appreciation! #TChatMike Hopkins
A3: This nurturing is an ongoing process, not a one-shot deal. Must continue throughout the life of the company #tchatRayanne
A3: Know when to use the carrot, the stick, a short leash and no leash. It takes a combination of skills. #Tchatprettypinkponies
A3. Create transparency within the company and build on relationships. Apply the P2P (people-people) principle internally to succeed #TchatAnita
A3 To the extent possible, provide opptys for distributed workforce to physically meet & socialize. Show you care. #TchatJoe Sanchez
A3: Know your team well by observing and listening.
Respect their opinions and appreciate. Realize that there is no “I” in the “team” #TChatPadma Mohanram
A3: Focus on the team’s goals — not your own. #BeALeader #Tchatprettypinkponies
+1 “@SocialMediaSean: A3: Make it a priority to share your vision & give direct feedback daily to your employees #TChat”Claire Crossley
A3: Meeting the changing needs of the employee is a good idea. Flexibility in hours and where they work are good ideas #tchatRayanne
Absolutely! RT @BrightJobs: A4: Make a real connection, sincerity from leadership is what every employee is looking for. #TChatPadma Mohanram
A3: Makean effort to understand what motivates each member of your team. #Tchatprettypinkponies
Everyone motivates differently! MT @prettypinkpro A3 Know when to use the carrot, stick, short/no leash; takes a combo of skills. #TChatJess ‘Babs’ Bahr
A3: Fire people with poor behavior quickly to keep your focus on the most valuable & engaged employees #TChatSean Charles
A3: This might be excessively tactical, but they can do so by connecting with them in professional circles outside the org. #TChatBrent Skinner
A3. The most important thing a leader can do is grow new leaders. #tchatTerri Klass
+ 3 Absolutely @TerriKlass: A3. The most important thing a leader can do is grow new leaders. #TChatMeghan M. Biro
@rezlady I’ve had a ongoing discussion about instilling/creating/inspiring/managing self motivation > 4 virtual teams A3 #tchatCASUDI
A4: Alignment of vision and goals is imperative as the workplace becomes more intangible. #tchatRayanne
A4. Technology is allows us to balance our work/personal life. We choose when we collaborate and how often. #TChatInsperity Careers
A4: The company must have a desirable culture and a certain camaraderie is good for the employee, which is good for biz #tchatRayanne
A4: Make a real connection, sincerity from leadership is what every employee is looking for. #tchatBright.com
A4: Anyone ever heard of the telephone? #tchatSteve Levy
A4. Technology allows us to collaborate on our own time. You don’t have to wait until the next day to share your ideas. #TChatInsperity Careers
RT @Ray_anne A4: The company must have a desirable culture and a certain camaraderie is good for the employee, which is good for biz #tchatTalentCulture
RT @levyrecruits: A4: Anyone ever heard of the telephone? #tchatDave Ryan, SPHR
A4: Teambuilding events and all-hands company meetings are great for re-establishing bonds and energy. #tchatRayanne
A4 Through developing relationships that transverse the workplace #TChatJess ‘Babs’ Bahr
A4: The teammates must first have a relationship with each other to WANT to engage in/out of the workplace #TChatBarb Buckner
Is that an Apple product? RT @levyrecruits: A4: Anyone ever heard of the telephone? #tchatRichard S Pearson
What planet are you tuning in from? Hello my friend @levyrecruits: A4: Anyone ever heard of the telephone? #TChatMeghan M. Biro
Gr8! RT @JessaBahr: A4 Through developing relationships that transverse the workplace #tchatTerri Klass
A4 Teammates have to take responsibility for their own engagement. Take on new responsibilities, take breaks, have fun! #tchatLouise DiCarlo
A4: Clarity of purpose equals engaged teammates. Purpose of daily actions and how it all fits together over time. #TChatJon M
A4: My company has an All Hands Meeting every Friday 9am w/ virtual employees on speaker phone. #tchatRayanne
A4: Your connective hardware and software tissues of choice. #tchatKevin W. Grossman
RT @JessaBahr: A4 Through developing relationships that transverse the workplace #Tchatprettypinkponies
RT @Ray_anne: A4: Teambuilding events & all-hands company meetings are great for re-establishing bonds and energy. – so simple & true #tchatPlatinum Resource
#Tchat A4 If ppl work remotely, they need to make a point of keeping in contact with their team everyday. No one well works in a vacuum.Cyndy Trivella
RT @Ray_anne:A4: The company must have a desirable culture and a certain camaraderie is good for the employee, which is good for biz #tchatJumpstart HR
True. RT @BarbBuckner: A4: The teammates must first have a relationship with each other to WANT to engage in/out of the workplace #tchatKevin W. Grossman
Definitely needed RT @Ray_anne: A4: Teambuilding events and all-hands company meetings are great for re-establishing bonds and energy #tchatRichard S Pearson
A4: Culture has to be border-less #tchatJen Olney
A4 Should be team focus too, in addition to leadership, everyone plays a part in making sure colleagues feel engaged #TchatClaire Crossley
A4: Companies have to remember to allow employee the space to have their personal lives too…don’t expect them consumed 24/7 #TChatBarb Buckner
RT @BarbBuckner A4: The teammates must first have a relationship with each other to WANT to engage in/out of the workplace #tchatTalentCulture
A4: Obvious answers such as text, phone calls, twitter, etc… #tchatRob McGahen
A4: they can stay engaged via Facebook ;-) #TChatStephen Van Vreede
RT @Ray_anne: A4: Teambuilding events and all-hands company meetings are great for re-establishing bonds and energy. #tchatKevin W. Grossman
A4 In the old days we only had phone/fax NOW the tools of communication are our oyster……sounds funny but U know what I mean:-) #tchatCASUDI
A4: make sure to meter out rewards, competitions, to build up morale and create excitement. Yes I said it, excitement at work! #tchatPlatinum Resource
The skinny: RT @KevinWGrossman: A4: Your connective hardware and software tissues of choice. #tchatcfactor Works Inc.
A4: RE: Company Mtgs – opportunity to share news good and bad that may affect everyone. We also say thanks and good job #tchatRayanne
A4: Not so obvious answers such as knowing the schedule, knowing who you need to communicate with and remain focused! #tchatRob McGahen
THIS-> MRT @joshinhr A3 One of main reasons ppl leave orgs b/c of leaders. They need 2 build meaningful / mentoring relationships #tchat Brent Skinner
Which platform do you use? @Ray_anne: A4: My company has an All Hands Meeting every Friday 9am w/ virtual employees on speaker phone. #TChatMeghan M. Biro
A4: Camaraderie is fantastic, however, leaders need to be aware of the line and not to cross it – they are leaders, not friends. #tchatJoshua Barger
A4. Must develop “check-in” times and use lots of listening to really understand what’s important. #tchatTerri Klass
Indeed. RT @gingerconsult: A4: Culture has to be border-less #tchatKevin W. Grossman
TRUE RT@Ray_anne: A4: The company must have a desirable culture & a certain camaraderie is good 4 the employee, which is good 4 biz #tchatCASUDI
A4: Virtual employees must be included. Very few are solely self-motivating. #tchat Plus, it can be lonely :-/Rayanne
A4:Internal & external social networks are awesome to keep connected. #TChatSean Charles
A4: You need to have realistic goals for your team with an open communication then you don’t need much to engage them #tchatHusamettin Erciyes
RT @TerriKlass A4. Must develop “check-in” times and use lots of listening to really understand what’s important. #tchatTalentCulture
A4 A mistake some people make is ALWAYS trying to be availalbe – doesn’t work #worklifebalance #fail #tchatDave Ryan, SPHR
A4. Personal bonding is important. If meeting in person is possible – do it. Rewarding the team & members is impo for engagement. #TchatAnita
Any favorites? @SocialMediaSean: A4:Internal & external social networks are awesome to keep connected. #TChatMeghan M. Biro

We do the same on Video and Adobe Connect. people love it. RT @ray_anne: A4: My company has an All Hands Meeting every Friday #tchatBill Cushard
Yes, conveyed in culture & environment RT @KevinWGrossman: Indeed. RT @gingerconsult: A4: Culture has to be border-less #tchatEmilie Mecklenborg
#TChat A4: maintain engagement by creating opportunities for people to learn about each other WHILE working = less loss of timeLynette Patterson
MRT @Ray_anne: A3: previous #tchat all about loyalty & trust. Same ideas exist here. Commitment & loyalty must be nurtured – ongoing #tchatBrent Skinner
RT @KevinWGrossman: A4: Your connective hardware and software tissues of choice. #tchatTalentCulture
Leaders can’t be freinds? MT @JoshInHR: A4 leaders need to be aware of the line and not to cross it – they are leaders, not friends. #TChatJess ‘Babs’ Bahr
A4. Maintain a transparent form of communication and never keep anyone in the dark. #tchatTerri Klass
RT @Ray_anne: A4: Virtual employees must be included. Very few are solely self-motivating. #tchat Plus, it can be lonely :-/ #Tchatprettypinkponies
A4: Videoconferencing – face time is so valuable #tchatKathy Herndon, GPHR
A4. Teams who are clear on WHY they are *choosing” to collaborate can better seamlessly engage in any space #tchatSalima Nathoo
#tchat. A4: A common bond! I.e. mission, vision. This unites people!Early Careerists
MRT @beverly_davis: A3: Building lasting relationship w/any team based on same things; fair pay, having voice & growth opportunities. #tchatBrent Skinner
Well said! RT @TalentCulture: RT @KevinWGrossman: A4: Your connective hardware and software tissues of choice. #tchatTerri Klass
RT @kathyherndon: A4: Videoconferencing – face time is so valuable #tchatDerek Tacconelli
RT @socialmediasean: A4:Internal & external social networks are awesome to keep connected. #TChatFaronics HR
RT @@SocialMediaSean A4:Internal & external social networks are awesome to keep connected. #tchat TalentCulture
#tchat A4: high quality ppl will stay engaged if the plan is clear, and they know what is expected.Erin Hommeland
F2F invaluable> RT@kathyherndon: A4: Videoconferencing – face time is so valuable #tchatCASUDI
RT @prettypinkpro: @Ray_anne: A4: Virtual employees must be included. Very few are solely self-motivating Plus, it can be lonely :-/ #tchatPlatinum Resource
IRL Deepens relationships. Zero question. @kathyherndon: A4: Videoconferencing – face time is so valuable #TChatMeghan M. Biro
RT @EHommeland: #tchat A4: high quality ppl will stay engaged if the plan is clear, and they know what is expected. #tchatEmilie Mecklenborg
MT @anitaloomba A4 Personal bonding imprtnt. If meeting in person is possible – do it. Reward team & members is impo for engagemnt. #TchatJoe Sanchez
A4. Open, frequent communication and user friendly technology #tchat @Ray_anneGarret Meikle
MRT @brentskinner: @beverly_davis: A3: Build lasting relationship w/ team based on fair pay, having voice & growth opportunities. #tchatPlatinum Resource
A4) Via message boards and telegraph. Smoke signals and carrier pigeons. #tchatDerek Tacconelli
RT @FaronicsHR: RT @socialmediasean: A4:Internal & external social networks are awesome to keep connected. #TChatSMS Social HR
@Ray_anne A4: Stay connected on Facebook and other social media channels to keep up with “water cooler” news remotely #tchatWork4 Labs
A4: You have to have a reliable plan of communication for distance teams. You cannot connect w/o “connection” #tchat Jen Olney
RT @sanchezjb: MT @anitaloomba A4 Personal bonding imprtnt. If meeting in person is possible do it. Reward team & members #tchatTerri Klass
Again, metrics are key! @husamerciyes @tombolt @cyndytrivella A4 “realistic goals” & “open communication” + metrics = engaged #tchatJodie Garrison
RT @MeghanMBiro: IRL Deepens relationships. Zero question. @kathyherndon: A4: Videoconferencing – face time is so valuable #TChatRob McGahen
#tchat A4: impt to to recognize not all ppl WANT to socialize/engage “out” of work. They are still productive and shouldn’t be “punished”Erin Hommeland
RT @DerekTac: A4) Via message boards and telegraph. Smoke signals and carrier pigeons. #tchatTerri Klass
RT @garretmeikle: A4. Open, frequent communication and user friendly technology #tchat @Ray_anneJen Olney
MT @CzarinaofHR A4 To have engaged team, leader must 1st succeed @ balancing individual needs of team members w/ the needs of team #TChatTalentCulture
Snail mail, blimps..RT @DerekTac: A4) Via message boards and telegraph. Smoke signals and carrier pigeons. #tchatPlatinum Resource
Sounds like my last gig :) RT @terriklass: RT @DerekTac: A4) Via message boards and telegraph. Smoke signals and carrier pigeons. #tchatJen Olney
RT @gingerconsult A4: You have to have a reliable plan of communication for distance teams. You cannot connect w/o “connection” #tchatTalentCulture
RT @EmilieMeck: RT @EHommeland: #tchat A4: high quality ppl will stay engaged if the plan is clear, and they know what is expected. #tchatPatty Swisher
Hmm…how old school is TOO old school…RT @DerekTac: A4) Via message boards and telegraph. Smoke signals and carrier pigeons. #tchatTalentCulture
Fax :D RT @PRGWest: Snail mail, blimps..RT @DerekTac: A4) Via message boards and telegraph. Smoke signals and carrier pigeons. #tchatDerek Tacconelli
Whatever it takes > RT@DerekTac: A4) Via message boards and telegraph. Smoke signals and carrier pigeons. #tchatCASUDI
A4 – weekly group hugs? #tchatTim Baker, CHRP
RT @TalentCulture: MT @CzarinaofHR A4 To have engaged team, leader must 1st succeed @ balancing individual needs w/ the needs of team #tchatTerri Klass
+1 RT @gingerconsult A4: You have to have a reliable plan of communication for distance teams. You cannot connect w/o “connection” #tchat -Anita
RT @gingerconsult: RT @garretmeikle: A4. Open, frequent communication and user friendly technology #tchat @Ray_anneRayanne
A4: C level / leadership must first show their engagement and be transparent in & out of the workplace #tchatAlfredo Arcieri
A ha ha. Yes? +1 @TimBakerHR: A4 – weekly group hugs? #TChatMeghan M. Biro
Must be 100% germ free, of course! RT @TimBakerHR A4 – weekly group hugs? #tchatTalentCulture
Not if you’re FB snob! RT @ITtechExec: A4: they can stay engaged via Facebook ;-) #TChatSheree Van Vreede
A4 Some people just love fax machines. What can we do to get them off those clunkers? #tchatDerek Tacconelli
AND Regarding TEAMS, in and out of the office: Q5: Where & what is technology’s impact in all this? #TChatRayanne
Yep I’ve been on hi-perf teams w/o fuzzy stuff: RT @BarbBuckner A4 Teammates must have relationships to WANT to engage in/out of work #tchatExpertus
RT @MeghanMBiro: A ha ha. Yes? +1 @TimBakerHR: A4 – weekly group hugs? #TChatBlogMutt
A5: Whew! Tech? the impact is HUGE. Imagine your worklife today if there were no internet… #tchatRayanne
A5. Technology opens to door to virtual communication and connects all the team members. #tchatTerri Klass
#Tchat A5 Technology is major player in how we communicate, do business & interact with ppl. Embrace technology wisely & it’s your friend.Cyndy Trivella
A5. Technology is making it easier for teams to collaborate on their own time. when they feel influenced. #TChatInsperity Careers
A5 – real time communication when not together – just ensure context comes throug #tchatTim Baker, CHRP
A5 – technology makes it instant communication – no more waiting for a call back –
everyone is 24/7 connected now! #tchatRichard S Pearson
A5 Technology enables us to connect in real-time; tools like Skype can facilitate team engagement from anywhere #TchatClaire Crossley
A5: Allows for frequent & effective communication w/out the barriers of location & schedule conflicts. #Tchat @TalentCulture @Ray_anneprettypinkponies
A5: Technology’s impact depends on what you use, why you use it and how… don’t just “use” something if its not going to fit #TChatBarb Buckner
A5: Again with the connective hardware and software tissues of choice. ;) #tchatKevin W. Grossman
A5 Technology has made it a bigger and smaller playing work field – all at once. #tchatLouise DiCarlo
A5: Tech can help, but its not the whole solution, its always about people! @Ray_anne: #TChatLynette Patterson
A5. Technology can help a team feel that they are seated beside one another even if they are miles apart. #tchatTerri Klass
A5: It’s everywhere! Teams can be available anywhere, 24×7, and not have to rush into the office in the middle of the night #tchatJoshua Barger
A5: Technology dissolves borders and makes connecting easy. People are a phone call, keyboard click, away. #tchatEmilie Mecklenborg
@Ray_anne A5: Technology is crucial for keeping geographically untethered team members tethered to each other #tchatWork4 Labs
#tchat. A5: Pretend technology stopped today. Visualize the impact…Its vital!Early Careerists
A5: Allows for frequent & effective communication w/out the barriers of location & schedule conflicts. #3PCconnect #3PChat #Tchatprettypinkponies
A5: Technology that includes project mgmt tools, EM, IM, internet, CRMs, soooo much has changed over last 10 yrs. #tchatRayanne
#TChat A5 – Tech makes it easier to stay connected, up to date. As we all know recruiting moves fast.Michael!
A5: Technology serves as the platform. Salesforce, SharePoint are great examples as well as Google + Hangouts and Skype #tchatJen Olney
A5: It keeps us connected over long distances. But stay relevant, technology gets old quick! #tchatRob McGahen
A5: I love technology and how it has changed my job. Actually, I changed jobs because of tech. #tchatRayanne
A5: First of all, we wouldn’t have #tchatPlatinum Resource
A5 Technology and handy tools can enhance collaboration, communication & engagement but they’re only as good as the user behind them #TChatLinda Jonas
A5 – can you young ones imagine snail mailing a letter, waiting for a snail mail reply before a decision could be made!!!! #tchatRichard S Pearson
A5: Companies must recognize the need for speed of change or they will get left behind. #Innovation #tchatRayanne
A5. Technology has made the world “flat” so we can touch one another easily. #tchatTerri Klass
A5: Technology can be an asset and a hinderance….use it well but don’t become completely dependable #TChatBarb Buckner
A5 Good project management software would still be a focus. I think Jostle has a team update capability. #tchatMarla Gottschalk PhD
A5: Again, imagine no internet as part of your work #tchatRayanne
#TChat A5 – Tech lets us be proactive much quicker. Social Media tech has “reintroduced human factor” back into overall tech advancementMichael!
A5 – tech. makes it possible to nip misunderstandings in the bud. Solve problems before they mushroom into something big! #tchat Richard S Pearson
A5. Technology has a big impact. It makes/breaks the success of a virtual team. #tchatAnita
A5: Two words: Big Data – people can leverage information in ways we couldn’t 5 years ago. #tchatJoshua Barger
A5: Email tends to be too ineffective for some to use, better is a phone call or F2F via skype if the message is sensitive #tchatJen Olney
A5: Technology has given many of us the gift of mobility for work & play #tchatSean Charles
A5: Without tech, the “traditional” business model remains supreme. And that’s just boring. #tchatBlogMutt
A5 technology is a blessing and a curse; anyone really feel good about receiving an electronic handshake? #tchatSteve Levy
A5: Tech great enabler, but shldnt replace fundamentals #TchatStephen Van Vreede
A5: without the technology we wouldn’t even be having this discussion #TChatSylvia Dahlby
A5: Technology has made it possible to pay for only the work you want done and not another employee. #tchatBeverly Davis
#TChat A5 – tech allows us to engage candidate in many new avenues, often breaking down communication barriers (generational &/or cultural)Michael!
A5 Technology has an impact on multiple levels and enabled enormous gains in efficiencies #tchat @Ray_anneGarret Meikle
A5: Technology is a powerful tool, but it has to be (a) used and (b) understood how to be used #TChatJess ‘Babs’ Bahr
A5. Technology is great but don’t forget about the phone sometimes. #tchatTerri Klass
A5 Technology is KEY ~ NO, PEOPLE using technology is KEY #tchatCASUDI
A5: Technology has made us available 24/7 but has also helped us forget how to “disconnect” from time to time…teams need breaks too #TChatBarb Buckner
A5: Technology has given many of us the gift of mobility for work & play #tchatSMS Social HR
A5: The ineffective #leader today is exposed as such much faster, and it’s b/c of #tech. #TChatBrent Skinner
A5 tech isn’t a cure for bad culture or comm; as an early adopter of social media b4 it was called SM, I now focus on high touch #tchatSteve Levy
Absolutely!! “@CASUDI: A5 Technology is KEY ~ NO, PEOPLE using technology is KEY #tchat”Claire Crossley
A5: technology allows companies to discover customer’s needs and provide a solution that could be implemented instantly #tchatAlfredo Arcieri
#TChat – A5 – Technology is great, however need to remember human interaction basics to use it successfully when dealing with people.Michael!
Yes! MT @levyrecruits A5 tech isnt a cure for bad culture/comm; as an early adopter of social media, I now focus on high touch #TChatJess ‘Babs’ Bahr
A5: Preponderance of #tech leaves #leaders & #teammates w/nary an excuse for bad #leadership or bad #teamwork. #TChatBrent Skinner
A5 Tech can enhance and reinforce what a leader has already developed. Not a “dirty” word. #tchatMarla Gottschalk PhD
#Tchat A5 Technology changed the face of biz. Some good things & some bad. Personal interaction suffers, so we need 2 work hard 2 maintain.Cyndy Trivella
A5: And don’t forget that tech for tech sake can overcomplicate a simple task. Tech not always most efficient. #TChatTom Bolt
A5: Levy is right tech is not the be all end all. It can destroy life outside of work if you let it – needs to be turned off at times #tchatRichard S Pearson
A5: Tech has opened up many great opportunities for biz…but also opened more opportunities for error…must stay engaged! #tchatTim Baker, CHRP
A5: Just ask @Oracle about importance of evolving tech with their new #oraclecloud social enterprise solution #TChatSean Charles
A5. Technology has unfortunately deleted a work/life balance. #tchatTerri Klass
Very important @TomBolt: A5: And dont forget that tech for tech sake can overcomplicate a simple task Tech not always most efficient. #TChatJess ‘Babs’ Bahr
#tchat A5: I say this a lot but it bears repeating: Technology is a tool and is only as good as the person using it.Erin Hommeland
A5: Technology allows workers in Brazil to get paid overtime to check email after hours #TChatSean Charles
A5 As w/team processes, must choose tools that fit tasks/players/envionment. Not always easy in a fluid, diverse world w/many choices #tchatExpertus
#TChat A5 – Tech is a great way to be introduced to someone. whenever possible, face to face meeting is still the bestMichael!
A5: biggest threat to successful technology adoption is doing too much at once. Manage change #tchatAlfredo Arcieri
Just ‘cuz we feel like it, another huge THANK YOU to the entire #TChat community! #socbiz #leadership http://pic.twitter.com/DJZV3Iw1TalentCulture

Business Leaders Go Niche or Go Home

A friend asked me this question: “If you could give a client only one piece of advice, what would it be?” Easy answer: Choose a target market.

On the one hand, it seems to make sense that if you sell your products or services to a vast set of demographics, you will make more money. However, the exact opposite is true.

Most entrepreneurs are resistant to defining their niche usually because of the following beliefs:

  • If I choose a specific, niche market, I will lose business.
  • If I choose a target market, I will be stuck with it forever and I thrive on variety.
  • The more I have to sell, the more money I’m going to make.

I hear those statements all the time and at best, they are false. At worst, operating in those beliefs will sink your business.

In his book “Purple Cow,” Seth Godin tells us that the market is very good at ignoring you, just as you’re good at ignoring the market. Think about all the emails you delete before reading, the times you click “unsubscribe” and the T.V. shows you Tivo so you don’t have to watch the commercials. What’s the solution? The answer is “niche.”

Benefits of Having a Niche Market

Defining your target market:

  • Allows you to become an expert to that market
  • Multiplies your referrals – the more specific you are about who you serve, the easier it is for people to send business your way
  • Keeps you focused
  • Streamlines your marketing efforts and dollars

If you’re still not convinced, sit back, relax and prepare to laugh. This YouTube video says it all: Why You Need A Niche

Top 20 Venues for Thought Leaders

While there are many ways you can establish your personal brand online and offline and inevitably stand out from others in your industry, functional area or even job candidate pool, one of the most powerful ways is demonstrating your unique value contribution through thought leadership.

A thought leader is by definition someone who is recognized for his or her innovative ideas, opinions, and/or perspective. However, if you want to be recognized as such, you must actually share your ideas, opinions and/or perspective with others.

Here are the top 20 venues for new and veteran thought leaders to share their value, expand their audience and grow their reputation and personal brand.

  • LinkedIn Answers: LinkedIn Answers is a unique Q&A forum that allows LinkedIn users to post questions and contribute answers to others’ questions. Getting involved in asking questions, answering questions and sharing insights and ideas related to your chosen industry is an effective way to establish your personal brand in an area of expertise.
  • Quora: Quora has combined the power of Q&A and Wikipedia into one platform where each question and answer become a living document that users can continuously discuss and update. Quora can be a great way to establish credibility and visibility. It also can be a comprehensive resource for networking and gathering information for future work and content, entrepreneurial ventures and/or personal efforts.
  • Your Own Blog: Blogging and contributing value-added content to better serve your industry can be an outstanding way to increase your visibility and demonstrate your unique value to potential employers and career stakeholders. Blogs are very easy to get started. There are both free and self-hosted platforms to choose from, including WordPress, Blogger and Typepad.
  • Guest Posting: If you’re not ready to commit to starting your own blog, consider writing content to contribute to other industry blogs. To find candidate blogs for your posts, do a quick Google search, check out the blogrolls of leading blogs in your area and check Alltop, an online magazine rack that provides a list of all the top blogs by industry or topic category.
  • Commenting: In addition to writing your own content, don’t forget to respond to the content that others publish on their blogs, as that can help you network your brand with other thought leaders and demonstrates your involvement. Again, use Google, blogrolls and Alltop to identify relevant blogs on which to become active.
  • LinkedIn Groups: There are thousands of LinkedIn Groups for you to join, including alumni groups, industry-specific groups, special interest groups and more. Start being active and contributing value from Day 1. Share interesting news with your groups, post links to intriguing articles and join in group discussions to show your investment in your industry or area of interest.
  • Facebook: While Facebook is intended to be more social than professional, this doesn’t mean it isn’t a venue for you to brand yourself. Share your activities and contributions or valuable resources in moderation with your friends, family and connections. They may already know you and your brand, but this will continue to reinforce it.
  • Twitter: Micro-blogging with Twitter is another way you can network with others, engage people in conversation and contribute value from your own blog, other industry blogs and websites and other thought leaders online.
  • HARO: HARO is a free personal branding service that connects professionals and students with writers, bloggers and journalists seeking sources for their articles, books, blog posts, etc. This can be a great way to get quoted in industry publications and increase your credibility and visibility among your peers.
  • Reviews: Writing a thoughtful review demonstrates your opinion of and take on someone else’s ideas and contributions. Leverage sites like Amazon to share your responses to others’ work.
  • HubPages: HubPages is an online platform where you can share your advice, reviews, useful tips, opinions and insights with hundreds of other authors and visitors without having to host, manage and market your own site or blog.
  • Squidoo: Squidoo is another platform for creating single webpages on your interests and recommendations, inevitably enhancing your online presence, search engine rankings and personal brand.
  • Google Knol: Google Knol is another platform where you can create, collaborate on, and publish credible web content without managing and driving traffic to your own website or blog.
  • SlideShare: Whether you have a presentation you have given before that you want to post, want to create a new presentation for others to view or have a portfolio of work to show off, SlideShare is a great tool that allows you to feature your presentations and documents and demonstrate your expertise and ideas in your chosen field.
  • Self-Publishing: If you interested in authoring longer works for your industry, consider self-publishing a book through CreateSpace or Lulu. You can also self-publish e-books in pdf format and share them via your blog, Scribd, SlideShare and across your networks.
  • Publishing: While there is no shame in self-publishing, getting published by a publishing house or publication does carry some prestige and credibility. You may know of publications and/or publishers in your industry to which you may want to send your content, but do check out the Writers Market series, as they provide invaluable resources and directories for writers.
  • Speaking & Teaching: Getting in front of an audience and sharing your expertise and ideas with them is an effective way to brand yourself as an expert. Identify something on which you can speak or present or even teach to a group of people and offer to contribute to an upcoming industry event or event put on by any associations you have joined. This will obviously take practice and may require you working your way up to bigger venues. You can also host your own events and market them to your local community and network. Promote your events online through LinkedIn, Facebook and Eventbrite. Remember, if you don’t have a physical space, you can also offer teleseminars and webinars which may attract larger audiences from around the country and world.
  • Video: More and more professionals are leveraging the power of video to market themselves, their expertise and/or their offerings. Sites like YouTube are popular platforms for featuring and marketing your thought leadership through video.
  • BusinessWeek Business Exchange: BWBX is a networking platform where you can both connect with fellow professionals in your industry and areas of interest, but also where you can share online articles and resources, including your own.
  • Networking: General career and business networking both online and offline will enhance your personal brand presence and connect you with other thought leaders, career stakeholders and potential followers. Attend in-person events in your industry, join local trade associations and make a point to network with at least one new person every week. Compliment your offline efforts by networking with other professionals online, using tools like LinkedIn, Facebook, Twitter, Networking Roulette by Brazen Careerist, BeKnown by Monster and any other tools or forums within your area of interest.

What are some other top venues where you share your ideas, opinions and personal brand?

Chris Perry, MBA is a Gen Y brand and marketing generator, a career search and personal branding expert and the founder of Career Rocketeer, Launchpad, Blogaristo and more.

It's the Brave New World of Work: #TChat Recap

“Nothing is really work unless you would rather be doing something else.” -James Matthew Barrie

Somehow I missed that memo the first time around. The one about making sure to underestimate your marketplace and overestimate your sales cycle when you’re starting a new business.

Or even a new career for that matter. New careers are self-contained yet interconnected businesses within themselves. Entrepreneurship has always included career management, business development, [personal] brand marketing, sales and sticky-sweet (but legitimate) customer service.

Because most, if not all entrepreneurs were employees with careers going anywhere but where they wanted to go. So they launch new careers, some of which eventually grow to make a few hires here and there, and a few others get really big by hiring tons of people, collecting tons of investment capital and riding sky-high (for now) with huge valuations (think social media firms of late).

But I did finally get the memo and read it thoroughly. You’ve heard the saying, “If at first you don’t succeed, try, try again.” From careers, to start-ups, to small businesses to big businesses — American’s longing for success and trying again is hard-wired into our DNA.

This is National Small Business Week, and as Matt wrote yesterday in his #TChat preview:

As Obama (or proxy) observed, it turns out Mom & Pop and VC babies share more in common than size; they share spirit, ‘the idea that if you have a good idea and are willing to work hard enough, you can succeed in our country…’

…For many more millions of small business owners, and workers, who have dared to dream and injected so much sweat equity into their bottom line, that creation myth is still being created.   They might call themselves small businesses, or entrepreneurs, or start-ups, but our economy – and our jobs – depends on their growth. So we just wanted to say thank you.

Indeed. Thank you.

Most of the #TChat faithfuls preferred going from small companies to working in big companies. I concur. And even though I’ve always worked for smaller firms, I have worked “with” bigger companies and have always wondered what it would be like to pull the curtain back in Oz and give it a go…

Somebody slap me. Working for yourself, for a small company, launching your own start-up or firm — these activities are what continually breathes new life into the sometimes failing lungs of capitalism (long-time smoker, you know). And it’s this economic activity that sparks job creation as well. Brand name firms may still pull in the greater talent, and they’ve got the revenue to get creative with “total rewards,” but even big firms have struggled of late and now focus heavily on internal talent mobility — I know you’re in there and are just right for this position because I can’t find you out there. Plus, in this (yes, I know how many times you’ve heard it) global, virtual, contingent world where depending on the projects and the hourly rate, talent is fluid from small to big and back again.

It’s the brave new world of work. Just don’t forget to read the memos, even the stinky ones from the ditto machine. Hey, I kinda liked that smell growing up…

Here were the questions from teh #TChat last night:

  • Q1: How do you define ‘small business?’  Is this the term we should be using?
  • Q2: Would you prefer working for a small business or a big company?  Why?
  • Q3: What role does talent play in small business success?  How can small businesses successfully compete with bigger companies in the ‘war for talent?’
  • Q4: What are some of the biggest advantages of working for a small business employer?  Drawbacks?
  • Q5: Do you think employers and recruiters value small business and big company experience differently?
  • Q6: What should big business workers know about moving to a small company (and vice-versa)?
  • Q7: What’s your best advice for someone thinking about starting a small business? Any myths vs. realities?

Small Business the Bigger Picture: #TChat Preview

Originally posted by Matt Charneyone of #TChat’s moderators, on MonsterThinking Blog

It’s hard to overstate the impact of small business, even by presidential proclamation, as Barack Obama kicked off National Small Business Week, declaring:

“From the family businesses that anchor Main Street to the high-tech startups that keep America on the cutting edge, small businesses are the backbone of our economy and the cornerstones of America’s promise.”

As Obama (or proxy) observed, it turns out Mom & Pop and VC babies share more in common than size; they share spirit, “the idea that if you have a good idea and are willing to work hard enough, you can succeed in our country.”

Every big company, Monster Worldwide included, started out with no more than the courage to turn an idea into action, passion into profit.  Proctor & Gamble, Kellogg, Ford, and a multitude of other global corporations, have rewarded those visionaries by turning their founders into, quite literally, household names.

Look at the NASCAR-esque list of sponsors for National Small Business Week, which might seem ironic until you consider that topping Fortune takes, well, fortune.  From Google (Page & Brin) to Sam’s Club (Walton) to Microsoft (that guy), these familiar corporate creation myths each began as any small business.

For many more millions of small business owners, and workers, who have dared to dream and injected so much sweat equity into their bottom line, that creation myth is still being created.   They might call themselves small businesses, or entrepreneurs, or start-ups, but our economy – and our jobs – depends on their growth.

So we just wanted to say thank you.

For those who have made it, or those who are starting out, growing an idea isn’t always easy.  That’s why tonight’s special National Small Business Week #TChat wants to turn conversation into innovation.

Join us on Twitter tonight at 8 PM ET/5 PM PT as we discuss the challenges – and opportunities – faced by entrepreneurs and their employees today.  We’ll also be highlighting some of the biggest ideas and trends in small business all week here at MonsterThinking during our National Small Business Week salute.

Here are the questions we’ll be discussing, along with some recommended reading to help inform, and inspire, your participation in tonight’s #TChat conversation: click here for more from MonsterThinking or check out the Monster for Employers Small Business Resources site.

#TChat Questions & Recommended Reading (5.17.11)

1. How do you define ‘small business?’  Is this the term we should be using?

Read: How To Scale Your Business To Billions In Revenue by Alyson Shontell

2. Would you prefer working for a small business or a big company?  Why?

Read: How To Make Your Small Company Culture Stand Out by Eric Herrenkohl

3. What role does talent play in small business success?  How can small businesses successfully compete with bigger companies in the ‘war for talent?’

Read: Six Ways To Maximize Your Small Business Hiring Advantage by Connie Blaszczyk

4. What are some of the biggest advantages of working for a small business employer?  Drawbacks?

Read: Bright Bulb Workers Get the Benjamins by Sal Iannuzzi

5. Do you think employers and recruiters value small business and big company experience differently?

Read: Why Are Hiring Managers Scared of Entrepreneurs? by David Mesicek

6. What should big business workers know about moving to a small company (and vice-versa)?

Read: How To Evaluate A Job at A Start-Up by Monster.com Career Advice Experts

7. What’s your best advice for someone thinking about starting a small business?  Any myths vs. realities?

Read: Is Starting Your Own Business the Answer? by Susan Bryant

Visit www.talentculture.com for more great information on #TChat; for more resources and advice for small businesses from Monster, click here.

Our Monster social media team supports the effort behind #TChat and its mission of sharing “ideas to help your business and your career accelerate – the right people, the right ideas, at the right time.”

We’ll be joining the conversation live every Tuesday night as co-hosts with Kevin Grossman and Meghan M. Biro from 8-9 PM E.T. via @monster_works and @MonsterWW. Hope to see you tonight at 8 PM ET for #TChat!

Path to Independence and PotHoles: #TChat Recap

When I crafted the poll question “How do you classify yourself in today’s workforce?”, I considered a variety of answers from full-time temp to contractor to consultant to business owner, but I never considered one of the write-in responses:

Unemployed.

That one floored me, because I conveniently tucked away in the back of my mind (and heart) the path many of us take from being “regularly” employed to being an independent — whether that’s a contractor, consultant, business owner or entrepreneur.

The path to independence is riddled with pot holes.

Whether it’s by choice (I’m leaving to start my own gig), or not (we’re going to have to let you go), making the leap without a net, which most of us don’t really have, is not for the feint of heart.

Trust me. It’s not. Sometimes the pot holes are way too deep.

You can argue the pros and cons of a greater contingent workforce, but it’s here and here to stay. Those who can better “sell” themselves — and who can actually do the work — will generate revenue streams for themselves, although maintaining cash flow can be difficult, just like many small business experience. That’s because “independents” are in the business of “Me.” Actually, we all are these days.

Downturns inspire many to try their hands at entrepreneurism, and although technological advancements have reduced the typical barriers to entry in many marketplaces, unfortunately many will fail. But like the path independence above, innovation knows no other way.

There are just no guarantees when it comes to employment and employers aren’t providing the same level of benefits they used to. I didn’t research any stats for that statement, but the fact is the way in which we work and are compensated for it continues to evolve, for better and for worse. Entitlements be gone. Personal ownership and multiple income channels be here.

Forty percent of the poll respondents said they were full-time permanent, while 35% said they were consultants (you can see the results graph below).

Last night’s topic was deeply personal to me considering the last 12 months of my professional journey. My recommendations to full-time employees and consultants alike?

  • Underestimate your “marketplace”
  • Overestimate your “sales cycle”
  • Stay hungry without growing hungry
  • Don’t wait for something to happen to you — make it happen for you
  • Keep yourself in good physical, mental and emotional health
  • Back fill the pot holes
  • And repeat the cycle every, single, day

You can see the #TChat reach here, and these were last night’s questions:

Q1: Poll: How do you classify yourself in today’s workforce? Full-time, part-time, temp – what? http://svy.mk/fKCdxW
Q2: Has the latest downturn created more independents and “entrepreneurs”? Why?
Q3: What challenges are there transitioning from employed to independent or vice versa?
Q4: What’s the difference between a contractor, a temp or a consultant, if any?
Q5: What’s behind the rise in companies use in contingent workers and contractors? Good thing? Bad?
Q6: Do companies have different hiring standards for contingent workers?  Should they?
Q7: How has technology changed the employment mix? Increased startups?
Q8: So, are job titles now obsolete? How should we rethink careers and the why of work?

Make sure to read Monster Thinking’s “pre-cap” if you haven’t: The Changing Identities of Today’s Workforce.

Thank you all for joining us last night. Next week’s topic is tentatively “Globilization — not just for the enterprise any more.”

Delve Into Phil Simon's "The New Small"

I recently had the pleasure of chatting with TalentCulture’s good friend, Phil Simon about his new book “The New Small”. Phil has written two other books: Why New Systems Fail and The Next Wave of Technologies. A recognized technology expert, he consults with companies on how to optimize technology use. His contributions have been featured in The Globe and MailComputerWorld, ZDNet, New York Times, ReadWriteWeb, and many other sites. Phil is also a popular speaker about emerging trends and technologies.

Why did you write this book?

  • As I mention in the Preface of the book, I saw a need. Many small business owners are awash in a sea of technological choices. They are too busy to research all of these technologies themselves. While my book is certainly no reference manual, it lays out options and provides advice that would take a long time—and a great deal of money—to learn on their own. There are many opportunities out there; many small business owners simply aren’t aware of them.

What’s the difference between how small businesses approach technology (especially collaboration tools) and the traditional enterprise approach?

  • In a nutshell, small businesses (SBs) tend to experiment more. They’ll try out a tool like Yammer, for example, on an individual basis. If it catches on, it will be adopted throughout the company. It’s less “top-down” than the traditional enterprise approach. What’s more, if something else comes along that offers superior functionality, SBs will experiment with that tool as well, utilizing what’s best from each. There’s no corporate edict that “all people must use X” even though X doesn’t have key functionality.

How can managers start with their own teams on the cheap/free to handle their communication needs?

  • I interviewed a lot of business owners and managers for The New Small. It’s given me great insight into what managers do—and how they do it. These managers aren’t sure about what’s best, so they don’t pretend to have all of the answers. They encourage employees to find the right tools. Once something reaches critical mass, they’ll give it a shot.  Today, so many products are based on the “freemium” model; it’s rare now that you have to sign a traditional contract with a vendor before you can kick the tires on collaborative tools. These companies embrace IM tools such as Meebo, calling tools like Skypeand GoogleVoice, and simple hardware like webcams, Smartphones, and digital cameras.

It reads on your website that you’re an independent technology consultant. There are lots of people out there that would love to get into consulting, but aren’t sure about the first steps. What are some essentials for anyone who wants to get into consulting?

  • As I write in The New Small, many people begin contracting almost involuntarily. They’d like a full-time job but can’t find one in this economy. As for requirements, I can tell you about the essentials: a website, errors and omissions insurance, financial and accounting software, a healthy network of recruiters and friends keeping an eye out for you, potential incorporation, and the like. More than that, however, one needs to know appropriate rates. It’s hard to know what your worth and, admittedly, it’s more art than science. Sometimes you take less than you can get. Most important, you need to have a personality that accepts high highs and low lows. You won’t get a steady paycheck. Be prepared for the feast or famine world of independent life.

Historically, big technology had the advantage because it was safe and reliable. “Nobody ever got fired for hiring IBM” is the old saying. But now, it seems like small tech has the edge. How can that be? What changed?

  • Many things changed:
  • Broadband exploded.
  • Storage costs plummeted.
  • Freemium took off as a business model.
  • A massive wave of innovation occurred.
  • Other tech events and trends made the New Small possible.
  • Factor in a drop in job security and a desire for people to do their own thing and suddenly it’s hip to start your own company.

How realistic is it to want to start your own business in today’s world? What are some things to consider before starting your own business?
  • It’s very realistic. It happens every day. As I point out in the book, technology has drastically changed in the last five years. There are viable ways to minimize up-front costs, always a good idea when you’re hanging your own shingle. What’s more, social media allows companies to reduce often ineffective marketing expenditures.
Are there certain things in today’s world that make starting you own business a good idea?

  • Sure. The founders of the companies profiled in the book all were searching for something different—an alternative to traditional corporate life. There’s more flexibility being your own boss. You get a fundamental sense of satisfaction from working for yourself, and you can pursue ventures that you find worthwhile. There’s always been a sense in this country that you can succeed on your own terms. Technology today has made that easier, although the challenges of the current economy cannot be understated.
What advice would you give to entrepreneurs who have just started or planning to start their own business?

  • Don’t be afraid to experiment or fail. Einsten said something along the lines of, “If you want to increase your success rate, fail more often.” This couldn’t be more true today–particularly with respect to small businesses.  Also, get away from technologies that no longer meet your needs. Whether it’s ERP, CRM, a content management system (CMS), or whatever, see if there’s something better out there. Then try it out!
Do you have any tips for managing projects in the New Small?

  • Yes. Go agile. These companies do not use Waterfall-based methods. They can’t wait a year to see if something is conceptually sound. Throw something against the wall and see what you like and what you don’t.  Also, don’t reinvent the wheel. See what open source and off-the-shelf tools exist. Use existing APIs and modules to extend functionalty.
Could you please tell us, what businesses have inspired you? Also, what’s exactly this “new breed”?

  • In short, the owners of these companies inspired me a great deal. They weren’t afraid to break away from old tools and techniques that have worked for them and taken them to a certain point.  This new breed is open, experimental, and curious. They are constantly pushing the envelope and refuse to manage by routine. You’ll never hear “that’s not the way we do things here.” They’re a dynamic bunch of companies that, as you see in the book, is doing some amazing things.
In the first chapter of the book, which is available for free preview at your Web site, you call the present situation “the era of constant technological change.” In your opinion is there a difference between the way large enterprises and smaller companies respond to it? If so, what are the main challenges that small businesses face?
  • For political, legal, and financial reasons, big companies often cannot get away from technologies that no longer work for them. Small companies don’t have that problem. The world is their oyster. Yet, that very freedom can easily become chaos. Fortunately, the New Small is able to strike a balance, getting the benefits of amazing new technologies in the process.
Why do you think the emerging technologies, such as social media or cloud computing, are a perfect match for the needs of small businesses?

  • Many reasons. For one, they scale quite easily. No longer does a business need to predict “just how much” technology it will need. Second, success begets success. You can dip your toe in the pool before you jump in. Finally, with the Freemium model, you can test-drive technologies before making the jump.
What do you hope to impart on the world with The New Small?

  • In short, that it’s better to be small. Progressive small businesses are doing some amazing things. The book tells their stories; it’s not a theoretical or abstract text by any stretch. Once you see what these companies are doing, you’ll want to experiment with some of the same methods and technologies.